Understanding how Ordoro calculates inventory for your products is vital for effective order management. If you’re unfamiliar with Ordoro’s inventory terminology, see this support article before reading the following article. Topics Ordoro inventory calculation system When you sell items online, especially across multiple platforms, it’s essential to have a central system to manage your inventory. […]
Inventory Management
Ordoro will keep track of your inventory anytime you ship an order and will automatically reduce your physical on-hand quantity. Ordoro will even alert you when your inventory is low. Inventory management is a breeze with Ordoro. Please see our collection of articles to assist you with any questions or concerns you may have regarding inventory management.
How does inventory tracking in Ordoro work?
Ordoro tracks inventory levels by 5 different criteria: On the Products tab, you will see all inventory-related information for each product. Click the expand all rows symbol to view warehouse-specific inventory quantities. In the example below, you can see the inventory information for the Black Cubs Champions Hat. Physical On Hand (POH) In the Physical […]
How do inventory quantities get updated in Ordoro?
The final piece of the product puzzle is how Ordoro calculates and syncs the Total Available On Hand quantity to your sales channels. The Total Available On Hand inventory (AOH) is calculated by taking the Total Physical On Hand inventory (POH) and subtracting the Total Committed quantity (CMT). Total Available On Hand = Total Physical […]
How do I synchronize my Amazon FBA inventory with Ordoro and my sales channels?
Ordoro can automatically import your Amazon FBA inventory levels and sync them with your sales channels (such as Shopify, eBay, BigCommerce, WooCommerce, etc.) For example, you are selling on Shopify and use Amazon FBA to fulfill orders. Connect Shopify and Amazon to Ordoro. Then, link your Amazon FBA warehouse to Ordoro. Once you do this, […]
How do I set up and use Warehouses in Ordoro?
The Warehouse feature in Ordoro allows you to ship and manage inventory from different locations. Ordoro provides you with an easy way to create shipping labels for multiple locations. It is important to use the correct Ship-From address before creating a label to calculate shipping rates accurately. For inventory managing accounts, warehouses will allow you […]
Why does Magento show out-of-stock products when I have inventory?
This is more of a Magento help article than an Ordoro help article, but may be helpful to you when trying to understand why a product is listed as out of stock on Magento’s end even though you have inventory available. Sometimes, when you try to create an order in Magento, it may say that […]
Why can’t I re-import archived products?
If you’re trying to re-import a product into Ordoro with a SKU that already exists but has been archived, then you will be unsuccessful. The way Ordoro archives a product is by moving the product from the active inventory list to the archived inventory list. In addition, this will disable the product sku specific inventory […]
How Standard shippability works in Ordoro
What is shippability? When you receive orders, you must determine if you can ship all items on the order. In some cases you may have enough stock to ship the entire order. Otherwise, the order may be partially shippable or unshippable due to lack of inventory. Ordoro’s Standard shippability feature will check to see if […]
What happens to my inventory quantities when I cancel an order?
When an order is imported into Ordoro, it will automatically be deducted from your Available On Hand inventory (what you have left once you ship out all the pending orders) which will be synced back to your sales channels during the next hourly inventory sync. The way this math works is Available On Hand = Physical On […]
How do I set the Low Stock Threshold for my products?
The Low Stock Threshold is a quantity you can set to help with managing inventory. When the Low Stock Threshold quantity is set and the inventory hits the threshold in any of your warehouses, the product will show up in the Low Inventory filter. You can learn more about filters on the Product tab here. […]
How do I set up my eBay account where Ordoro will end my listings?
To automatically end your listings when out of stock, you’ll need to set the Listings stay active when you’re out of stock feature OFF in eBay. Here is how to set this feature in your eBay account: 1. Log into eBay. Hover over your Name in the left hand corner, and select Account settings 2. […]
How do I set up my eBay account so that Ordoro does NOT end my listings?
To automatically end your listings when out of stock, you’ll need to set the Listings stay active when you’re out of stock feature ON in eBay. Here is how to set this feature in your eBay account: 1. Log into eBay. Hover over your Name in the left hand corner, and select Account settings 2. […]
Setting Max/Min Export, Percentage, and Reserve Qtys by Sales Channel
By default, Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to write back a portion of that number, you can set a Min Export, Max Export, Percentage, or Reserve Qty per sales channel and product. Topics Max Export Quantity Min Export Quantity Percentage Reserve Quantity Calculated Writeback Quantity […]
How do I update inventory manually?
Ordoro allows you to update your inventory manually to ensure that inventory levels are accurately recorded. The following article details how to update an individual product’s inventory levels. You can also update inventory in bulk using our Data Import feature. Topics For accounts with only one warehouse If your account only has one warehouse, you […]
What are Amazon ghost listings and how can I address them?
Are you experiencing oversold products on Amazon or encountering FBM (Fulfilled by Merchant) listings for your FBA items? You could be dealing with ghost listings. Topics What is a ghost listing? 1. Ghost listings occur when a seller lists an item as FBA, but a duplicate FBM product is mistakenly created. 2. Ghost listings are […]
How to Update Weighted Average Unit Cost in Ordoro
This concise guide teaches you how to update the Weighted Average Unit Cost in Ordoro. Explore methods to adjust this crucial metric via the Product Detail Page or CSV Data Import, and deepen your understanding of inventory valuation techniques, including FIFO and LIFO methods. It is perfect for Ordoro users aiming to optimize their inventory […]
Inventory management terminology explained
To get the most out of Ordoro’s inventory management tools, it helps to understand how inventory quantities are defined and calculated. This article breaks down each quantity type, what it means, and how it’s used throughout the app. These values are warehouse-specific but also totaled across all warehouses for a full view of your inventory. […]
What is the Need Sync filter and why is it important?
If you have an Ordoro account with inventory management capabilities, understanding the Products Need Sync filter is vital to managing inventory. Since Ordoro is a multichannel inventory management tool, it regularly updates your sales channels’ stock levels (Shopify, Amazon, BigCommerce, eBay, etc.). Ordoro only updates inventory quantities for products that have recently had inventory changes in Ordoro. Examples […]
How to set up UPCs for barcode scanning
Discover how Ordoro’s barcode scanning features can revolutionize your pick-and-pack workflow. No UPCs in Ordoro? No problem. Easily input them manually per product or utilize the Data Import function for efficient bulk UPC uploads. Topics How to enter UPCs per product 1. Go to the Product page in Ordoro. 2. Click on the item’s SKU […]
Magento 2.0 and Ordoro Setup
Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user/integration to your Magento cart first and then connect the cart in Ordoro. Depending on your version of Magento 2, you’ll either connect via user-auth or integration two-factor authentication (2FA). Topics Magento without two-factor authentication Magento with two-factor authentication […]
How do I adjust inventory for Kits?
The kit/bundle inventory is calculated using the Child Component skus. The component with the lowest quantity per warehouse (if you have multiple warehouses) determines the kit quantity. When you adjust the inventory of the child component(s), Ordoro will automatically calculate the updated inventory for the kit. The kit quantity is never editable since it’s a calculated quantity. […]
How to download the Inventory Log per product
Product inventory management is a critical aspect of any business that deals with physical goods. In Ordoro, the inventory levels of products can be modified by various sources, including orders placed and shipped out, purchase orders received, manual adjustments from cycle counts, goods manufactured and inventory increased, and more. To help you keep track of […]
Warehouse Inventory Write-Back By Sales Channel
Ordoro can write your inventory quantities back by Warehouse and Sales Channel. There’s the option to select which warehouse quantities you sync back to certain carts. 1. Click on your company name, and then select Account Settings. 2. Select Sales Channels from the left hand menu, and then select Edit, next to the Sales Channel […]
Why does deleting the last component of a kit set the inventory to zero?
Why does that happen? Kit SKUs are calculated products. This means its quantities are based upon their component products. Kits are virtual products (fictional entities created to make inventory management easier). The kit stock levels are calculated by the component SKUs and their specified ratios. When you delete the linkage between a component and a […]
How can I disable Inventory Writeback per product?
Ordoro enables you to manage your inventory across multiple sales channels with ease. With Ordoro, you can update your sales channels with the latest quantity information saved in our system, keeping your inventory levels in sync across all channels. However, there may be situations where you need to disable inventory writeback for certain products or […]
Shopify Locations and Ordoro Setup
Shopify uses Locations to track inventory across multiple places, like retail stores, warehouses, or fulfillment centers. To ensure accurate syncing between Shopify and Ordoro, each Shopify Location must be mapped to an Ordoro Warehouse. Topics Why Shopify Locations must be mapped Ordoro relies on Shopify’s Location data to sync inventory and tracking properly. If your […]
Will Ordoro Activate and Deactivate my Etsy listings?
Yes, Ordoro will activate and deactivate your Etsy listings. Please see how below. 1. Deactivate a single listing: When a product in Ordoro has a zero quantity in inventory, Ordoro will notify Etsy to deactivate the listing. Note – when the listing is deactivated in Etsy, the inventory will remain the original quantity. Etsy currently […]
Can I scan in barcodes for PO Goods Receipts?
Yes, you can. To do this: 1. Click on the PO tab 2. Click on the PO ID you would like to scan in. 3. Click on the Goods Receipts tab, and Add A Goods Receipt. 4. Scan in your items received. If you would like the barcodes scanned multiple times when checking in items, […]
Can I import images from my sales channel?
Absolutely! Ordoro can import images in various file types such as PNG, JPEG, TIFF, and GIF. You can easily import these from Shopify, BigCommerce, and Squarespace. Other carts will be supported in the future. Topics How to import product images To import product images, go to your Sync settings and select Import Product Images. If […]
How do I transfer inventory between warehouses?
If you keep your inventory in multiple locations, it’s essential to track how and when it’s transferred. Managing various warehouses allows you to have an agile supply chain. This ensures orders can ship in the fastest and most affordable way. However, knowing which items to transfer, their transit status, and what was received can be […]
Can I list the same SKU on different pages in my store?
Yes, you can! Currently, this feature is available exclusively for Shopify and eBay, allowing you to list the same SKU on multiple pages within these platforms. We are actively working to expand this capability to other sales channels in the future. Please reach out to Ordoro Support (support@ordoro.com) if there are other carts you have […]
Shopify Locations: Does it matter which Ordoro Warehouse is mapped?
Yes! The relationship between the Ordoro Warehouse and Shopify Locations can impact tracking and inventory writeback. You may encounter errors or inventory discrepancies in Shopify if these mappings aren’t set up correctly. Even if you have only one Location or Warehouse, the connection must be mapped in Ordoro to work correctly. For more information regarding […]
How does inventory tracking in Ordoro work for dropshipped products?
After a dropshipment request is sent for an order in Ordoro, the Available on Hand inventory for the product(s) on the order will decrease while the order is in the Dropshipment Requested filter. The Available on Hand inventory will increase after the order is marked as shipped or a label is created. Here is how […]
How does the Allocation feature in Ordoro work?
Allocation Basics To enable Allocation or ask questions about the feature, please email our Support team at support@ordoro.com. NOTE: This feature is exclusively for customers that have opted into the Allocation module. Topics What is Allocation? Overview of Allocation statuses: Other notes about Allocation: Using the Allocation feature in Ordoro When Allocation has completed running, […]
How do I find which Products have Low Inventory?
On the Products page, you can filter to identify items at or below their Low Stock Threshold. This can help with restocking inventory for products before running out completely. Click here to learn how to set the Low Stock Threshold. 1. To find low-stock items, go to the Products tab and click Filters. Select the […]
How can I set up email notifications for products with Low Inventory?
Overview Setting the Low Stock Threshold is a key part of monitoring inventory for reordering products. If you have an inventory management Ordoro Account, you can schedule Low Inventory reports to be emailed automatically. Note: Currently, this report looks at products where the Low Stock Threshold has been met for the Physical On Hand quantity. […]
How do I put my products in the Needs Sync filter?
Since Ordoro is a multichannel inventory management tool, it regularly updates your sales channels’ stock levels (Shopify, Amazon, BigCommerce, eBay, etc.) The Needs Sync filter identifies products that require an inventory update. You can manually mark products as Needs Sync to keep stock levels accurate. This feature is especially helpful if you want to trigger an inventory […]
What are best practices when creating SKUs?
SKU stands for Stock Keeping Unit and is critical in managing your inventory and sales. Each product and variation should have a unique SKU to track order velocity and stock levels. Below we outline a few best practices and guidelines if you’re wisely taking the time to create, update, or manage your SKUs. Topics Naming […]
How do I find products that are suspended from inventory writeback?
If you encounter issues where products are not syncing their inventory properly with your carts, they will be temporarily suspended in Ordoro. To help you identify and manage these products, you can use the Inventory Sync Suspended filter in Ordoro. Follow the instructions below to find and address these items. Topics How products are suspended […]
What is Default Minimum Export Quantity?
The Default Minimum Export Quantity is a crucial setting within Ordoro that sets the bar for the least quantity of product units that can be sent to your sales channels. It’s all about keeping your inventory in check, avoiding low stock issues, and making sure your product listings are always ready to meet customer demand. […]
Ordoro Workflows: How do I Cycle Count my Inventory?
For Ordoro’s inventory management to work properly, your Physical on Hand quantity must exactly match the units available in your warehouse. For most retailers, doing an all-encompassing inventory count is not reasonable. Cycle Counting allows you to count your inventory in smaller increments, on a regular interval to keep you physical inventory counts in sync […]
How Do I use Product Filters to View and Export My Low Inventory Products?
Keeping track of your stock is essential to avoid running out of products and missing sales opportunities. Ordoro’s Product Filters make it easy to find and export low inventory items, so you can reorder them quickly and stay organized. This guide will show you how to use filters to narrow your search and set up […]
How can I export my Bill of Materials (BOM) inventory and structure?
Ordoro’s Bill of Materials (BOM) functionality allows you to create and manage product assemblies efficiently. If you have configured BOMs within Ordoro, you may need to export them for various reasons, such as inventory tracking, updating BOM configurations, or reviewing how products are structured within your BOMs. This support article outlines the steps to export […]