How inventory works in Ordoro

Overview Ordoro keeps track of your inventory. Anytime you ship an order, Ordoro will automatically reduce the physical on hand quantity for the item(s) shipped. Running low on stock? Ordoro will alert you on low stock items so that you can purchase them in advance before running out of stock. It’s really that easy to avoid stock […]

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How inventory quantities are calculated in Ordoro

The final piece of the product puzzle is how quantities get updated in Ordoro and your shopping carts. When an order is imported into Ordoro, we look at all of the products in the order and update our ‘Total Committed’ (TC) column on the Products page. TIP: For an overview of our inventory terminology and […]

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How does inventory tracking in Ordoro work?

Inventory tracking in Ordoro – Physical On Hand, Total Available , Total Committed, Reordered In the products list page of Ordoro, if you expand the row, you will see all the inventory related information for that product. In the screenshot above, you can see the inventory information for the SKU 10001L. The product name is […]

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How inventory quantities get updated

The final piece of the product puzzle is how quantities get updated in Ordoro and your sales channels, which is the “Total Available” quantity. When an order is imported into Ordoro, we look at all of the products in the order and update our “Total Committed” column on the Products page which then recalculates the“Total Available”  […]

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What are warehouses?

For Ordoro V2 The Ordoro warehouse feature allows you to manage your inventory and ship from different locations. For example, your business may be located in Texas and have inventory at a different location in Texas and Hawaii.  The stock levels are different for each of these locations and you need to keep them in […]

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Why can’t I re-import archived products?

If you’re trying to re-import a product into Ordoro with a SKU that already exists but has been archived, then you will be unsuccessful. The way Ordoro archives a product is by moving the product from the active inventory list to the archived inventory list. In addition, this will disable the product sku specific inventory […]

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How does Shippability work?

Our Shippability flag is for all customers who track their inventory in Ordoro. If the Shippability is enabled, Ordoro will check to see if you have enough actual on-hand inventory to process a new order. Green – You can process and ship this order as your On Hand quantity is either greater to or equal  Yellow – You can process and […]

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What happens to my inventory quantities when I cancel an order?

When an order is imported into Ordoro, it will automatically be deducted from your Total Available On Hand inventory (what you have left once you ship out all the pending orders) which will be synced back to your sales channels during the next hourly inventory sync. The way this math works is Total Available = Physical On Hand – […]

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How do I set the Low Stock Threshold for my products?

The Low Stock Threshold is a quantity you can set to help with managing inventory. When the Low Stock Threshold quantity is set and the inventory hits the threshold in any of your warehouses, the product will show up in the LOW INVENTORY filter. To set your low stock threshold for your products, you have two […]

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Setting Max Export Quantity by Cart

By default Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to only write back a portion of that number, you can set a Max Export Quantity per sales channel and product. This will export your desired inventory quantity to your selected sales channel as long as you have […]

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How do I update inventory manually?

To update your products one by one, all you’ll need to do is: Go to Products in the green bar Find the product you’d like to update in the list Click the quantity you’d like to update If you have only one warehouse, you’ll just click the quantity If you have multiple warehouses, you’ll want to […]

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How can I see which products have sold in the last 30 days?

1. Go to the Products section in the green bar 2. Click the Export button 3. Wait for the file to generate. Check the Activity tray to download the file once it’s complete. 4. This will download a csv file to your computer. When you open the file, the last 30 days sales will be listed […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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What are Amazon ghost listings and how to address them?

Did you oversell items on Amazon or find FBA items also listed as FBM items (fulfilled by merchant) on your Amazon marketplace? Then you may be having an issue with something known as ghost listings.  What is a ghost listing? Ghost listings occur when a seller lists an item only once, but a duplicate listing […]

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What are COGS and how are they handled in Ordoro?

Definition of COGS COGS stands for “cost of goods sold”. See definition below. Definition from this page. Definition: Cost of goods sold is the accumulated total of all costs used to create a product or service, which has been sold. These costs fall into the general sub-categories of direct labor, materials, and overhead. In a […]

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Inventory management terminology explained

When viewing the Products List page, you’ll notice a few different columns. Please see the screenshots and descriptions below for more details. Physical On Hand This is the actual physical quantity currently sitting on your warehouse shelves. Total Committed The total quantity currently committed to pending orders. If you have kits:  Parent kit: The total quantity currently […]

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What is the needs-sync filter and why do I care about it?

If you are an Ordoro PRO user and sync inventory quantities from Ordoro to your sales channel(s), you may have noticed the Needs Sync filter within the Products tab. Here is what that filter is used for – Since Ordoro is a multichannel inventory management tool, Ordoro is constantly synchronizing your stock levels with all your […]

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How do I sign up for a webinar?

In our 30 minute intro webinar, we will cover how Ordoro links to your sales channel (Amazon, eBay, BigCommerce, Shopify, etc.) and what functionality we can add to your e-commerce workflow. We’ll also walk through the basic steps to create a shipping label with USPS. A short Q&A will follow.   Webinars are currently on hold, […]

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How to use your USB barcode scanner in Ordoro?

You can scan, set, and search UPC codes for SKUs in Ordoro using any USB barcode scanner. 1. Reduce packing errors – see this support article 2. Assign UPC codes to products in Ordoro. There are two ways you can do this: One item at a time via the Product Details page Click onto the sku […]

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Magento 2.0 and Ordoro Setup

Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user in your Magento cart first and then connect the cart in Ordoro. IN MAGENTO 2.0: 1. Select the System option on the left side panel 2. Select the All Users option   3. Click the “Add New User” in […]

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How do I adjust inventory for Kits?

The Kit/Bundle inventory is calculated based off the Child Component skus making up the kit and the lowest component’s quantity per warehouse (if you have multiple warehouses). Simply adjust the inventory of the child component(s) and Ordoro will calculate the new inventory for the Kit. EXAMPLE Kit SKU = Dance Combo 1 is comprised of component SKU = […]

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Inventory Log

To see a log of all the inventory changes to a specific SKU, you can export a CSV file from the product detail page. Here’s how you do it. Go to the Products tab and search for the product you want to modify. Click on the SKU. In the Product Detail page that opens up, find the section that says Inventory […]

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Warehouse Inventory Write-Back By Sales Channel

You have the ability to write your inventory quantities back by Warehouse and Sales Channel. This gives you the option to pick and chose which warehouse quantities you sync back to certain carts. Go to Settings -> Sales Channels -> click on edit Choose the warehouses that you want to map to that specific sales […]

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How do I bulk update inventory quantities?

Bulk updating inventory quantities in Ordoro is very easy. We resort to a spreadsheet method to perform bulk data edits. In simple words, you can export your inventory data into a spreadsheet, make changes easily, and re-import that spreadsheet into Ordoro. When uploading be sure the file is in a CSV (comma separated value) format. […]

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