How inventory works in Ordoro

Overview Ordoro keeps track of your inventory. Anytime you ship an order, Ordoro will automatically reduce the quantity on hand for the item(s) that you shipped. Running low on stock? Ordoro will alert you on low stock items so that you can purchase them in advance before running out of stock. It’s really that easy to […]

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How inventory quantities are calculated in Ordoro

The final piece of the product puzzle is how quantities get updated in Ordoro and your shopping carts. When an order is imported into Ordoro, we look at all of the products in the order and update our ‘To Be Shipped’ column on the Products page.   For example, there is an order for one […]

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How does inventory tracking in Ordoro work?

Inventory tracking in Ordoro – On Hand, Available On Hand, To be Shipped, Reordered In the products list page of Ordoro, if you expand the row, you will see all the inventory related information for that product. In the screenshot above, you can see the inventory information for the SKU 10001L. The product name is […]

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How inventory quantities get updated

The final piece of the product puzzle is how quantities get updated in Ordoro and your shopping carts. When an order is imported into Ordoro, we look at all of the products in the order and update our ‘To Be Shipped’ column on the Products page. For example, on this order there is one Krull […]

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How do I synchronize my Amazon FBA inventory with Ordoro?

Ordoro can automatically pull your inventory levels from Amazon FBA warehouses, and then push those numbers into your sales channels. For example, let’s say you are selling on Shopify and eBay, but are using Amazon FBA to do all the fulfillment. You can connect those sales channels into Ordoro. And then you can link your Amazon […]

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What are warehouses?

For Ordoro V2 The Ordoro warehouse feature allows you to manage your inventory and ship from different locations. For example, your business may be located in Texas and have inventory at a different location in Texas and Hawaii.  The stock levels are different for each of these locations and you need to keep them in […]

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Why can’t I re-import archived products?

If you’re trying to re-import a product into Ordoro with a SKU that already exists but has been archived, then you will be unsuccessful. The way Ordoro archives a product is moving the product from the active inventory list to the archived inventory list. You will be able to unarchive a product at anytime. To unarchive […]

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How does Shippability work?

Our Shippability flag is for all customers who track their inventory in Ordoro. If the Shippability is enabled, Ordoro will check to see if you have enough actual on-hand inventory to process a new order. Green – You can process and ship this order as your On Hand quantity is either greater to or equal  Yellow – You can process and […]

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What happens to my inventory quantities when I cancel an order?

When an order is imported in to Ordoro we will automatically deduct inventory from your Physical On Hand inventory before we send that inventory quantity back to your sales channel. The way this math works is Physical On Hand – Committed. When you cancel an order in Ordoro, the quantity listed on that order will no longer be […]

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How do I set the Low Stock Threshold for my products?

  The Low Stock Threshold is a quantity you can set to help with managing inventory. When the Low Stock Threshold quantity is set and when inventory hits the threshold, the product will show up in the LOW INVENTORY filter.   To set your low stock threshold for your products, you have two options. Option 1: […]

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Setting Max Export Quantity by Cart

By default Ordoro will export your entire inventory quantity to your sales channel, however, if you’d like to only write back a portion of that number, you can set the Max Export Quantity per sales channel. This will export your desired inventory quantity to your selected sales channel as long as you have over that […]

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How do I update inventory manually?

To update your products one by one, all you’ll need to do is: Go to Products in the green bar Find the product you’d like to update in the list Click Edit next to the warehouse you’d like to update Update the inventory level Click Save   You can also update inventory in bulk using […]

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How can I see which products have sold in the last 30 days?

1. Go to the Products section in the green bar 2. Click the Export button 3. Wait for the file to generate. Check the Activity tray to download the file once it’s complete. 4. This will download a csv file to your computer. When you open the file, the last 30 days sales will be listed […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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What are Amazon ghost listings and how to address them?

Did oversell items on Amazon or find FBA items also listed as FBM items (fulfilled by merchant) on your Amazon marketplace? Then you may be having an issue with something known as ghost listings.  What is a ghost listing? Ghost listings occur when a seller lists an item only once, but a duplicate listing is […]

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What are COGS and how are they handled in Ordoro?

Definition of COGS COGS stands for “cost of goods sold”. See definition below. Definition from this page. Definition: Cost of goods sold is the accumulated total of all costs used to create a product or service, which has been sold. These costs fall into the general sub-categories of direct labor, materials, and overhead. In a […]

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Inventory management terminology explained

We are updating Ordoro and have come up with new, more accurate names for certain columns. See below! “On Hand” is now “Physical On Hand” “To be Shipped” is now “Total Committed” We also have also added new columns. Total Available This is the quantity remaining after you ship out all new and pending orders. This […]

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What is the needs-sync filter and why do I care about it?

If you are an Ordoro Pro user, under the Products tab, you may have noticed the Needs Sync filter Here is that that filter is used for – Since Ordoro is a multichannel inventory management tool, Ordoro is constantly synchronizing your stock levels with all your sales channels (Shopify, Amazon, BigCommerce, eBay, etc.). Some of […]

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Analytics – Inventory Stats

To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the inventory stats for your company, click on the Analytics tab ->Inventory Stats.   This section shows you the top 20 products where your inventory dollar amount is concentrated. Ordoro calculates the total inventory dollar amount of […]

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Analytics – Top Sellers (top selling products)

To see an overview view of all the different sections in Ordoro Analytics, see this article. The Top Sellers display the top 20 best selling products in your business. You can filter this list by date range, by sales channel, and by supplier (or brand). The Top Selling products are calculated by filtering down to […]

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Analytics – Financial Stats

To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the financial stats for your company, click on the Analytics tab->Financial Stats. The Financial Stats section has six sub-sections Revenue by date range and sales channel Costs by date range and sales channel Revenue & Costs statement by date […]

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Analytics – Top Customers

To see an overview view of all the different sections in Ordoro Analytics, see this article. The Top Customers display the top 20 customers who purchased orders from you in the date range selected. You can filter this list by date range and by sales channel. The Top Customers are calculated by filtering down the orders […]

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How do I sign up for a webinar?

In our 30 minute intro webinar, we will cover how Ordoro links to your sales channel (Amazon, eBay, BigCommerce, Shopify, etc.) and what functionality we can add to your e-commerce workflow. We’ll also walk through the basic steps to create a shipping label with USPS. A short Q&A will follow.   Webinars are currently on hold, […]

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How do I set default package dimensions for my products?

You can set and store default package box dimensions for your products in Ordoro. When an order comes in for the individual product only, Ordoro will automatically pre-fill the box dimensions into the label panel upon label creation. How do I set per product? (PRO accounts) 1. Select the Products tab in the green bar […]

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How to use your USB barcode scanner in Ordoro?

You can scan, set, and search UPC codes for SKUs in Ordoro using any USB barcode scanner. 1. There are two ways you can assign UPC codes to products in Ordoro since we don’t import them from your sales channels/carts yet. One item at a time via the Product Details page Click onto the sku […]

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How do I import orders via a csv file?

1. Go to Settings in the upper right hand corner 2. Select Data Import from the drop down menu 3. In the dropdown, select ‘Create Orders’ 4. Download the Example File 5. Edit the example file or create a CSV file that matches the example template 6. Upload the file using the drag and drop feature or […]

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Magento 2.0 and Ordoro Setup

Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user in your Magento cart first and then connect the cart in Ordoro. IN MAGENTO 2.0: 1. Select the System option on the left side panel 2. Select the User Roles option 3. Select the Add New Role option […]

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Channel Advisor and Ordoro Setup

Connecting your Channel Advisor to Ordoro is easy.  Please follow these steps: **PLEASE NOTE** The Channel Advisor integration is still in beta. Please email support@ordoro.com is you have any questions. 1. In your ChannelAdvisor Admin, click on My Account 2. Select Developer Network  3. Select Account Authorizations 4. Click on the + next to Account List to […]

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How do I adjust inventory for Kits?

The Kit/Bundle inventory is calculated based off the component/s making up the kit. Simply adjust the inventory of the child component/s and Ordoro will calculate the new inventory for the Kit. For example: Kit SKU Dance Combo 1 is comprised of component SKU Girls Leotard AND component SKU BalletShoes-SpinkS. Note the Physical on Hand inventory for KIT SKU Dance […]

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