We have other articles related to how products are handled in Ordoro. See below.

  1. Where you should update your product details – i.e. your shopping cart or Ordoro
  2. Updating product name, price, and sku in your shopping cart
  3. Updating weights and quantities in Ordoro

The final piece of the puzzle is how inventory quantities are calculated.

TIP: For an overview of our inventory terminology and how each is defined in more detail, see this support article.

Theory behind inventory calculation

  1. When selling items online (especially on multiple channels), you need a centralized place to calculate your inventory. That’s where Ordoro comes in!
  2. When Ordoro determines your inventory, we consider what you have on your shelves (Physical On Hand) and how many you need to ship (Committed).
  3. Ordoro sends the difference between these two values (Available) to your sales channels.
  4. We don’t immediately change the Physical On Hand quantity when an order imports since this can cause confusion.
    1. Physical On Hand is reduced once an order is marked as shipped (either with a shipping label or tracking number).
  5. The good news is we sync the Available quantity so you won’t oversell!
  6. If you have multiple warehouses, we write back the sum of Available for all warehouses.
    1. Unless you have “Sync by warehouse” set up. See this help article for more details.

Inventory calculation example

We’ll use the Krull DVD as our example product below. Also, you can select any of the screenshots to see a larger version.

1. An order imports into Ordoro for 2 Krull DVDs.

2. We currently have 3 Krull DVDs in our warehouse. This quantity shows up as the Physical On Hand quantity in Ordoro.

3. Since there’s an order for 2 Krull DVDs, that shows up as our Committed quantity.

4. Therefore, Ordoro will sync a quantity of 1 to your sales channels (i.e. the Available quantity).

  • (3 Physical On Hand) – (2 Committed) = (1 Available).

Multiple warehouses example

If you have multiple warehouses, we’ll sync the sum of all warehouses’ Available to your carts.

(Unless you have “Sync by warehouse” set up. See this help article for more details.)

Using the same order above, let’s consider if there was a second warehouse.

1. An order imports into Ordoro for 2 Krull DVDs.

2. We currently have 3 Krull DVDs in our Austin warehouse and 10 in our Lake Jackson warehouse. These quantities shows up as the Physical On Hand quantity per warehouse.

3. Since there’s an order for 2 Krull DVDs, and Austin is our default warehouse, that shows up as our Committed quantity for Austin only.

4. Therefore, Ordoro will sync a quantity of 11 to your sales channels (i.e. the total Available quantity for both warehouses)

  • Austin: (3 Physical On Hand) – (2 Committed) = (1 Available)
  • Lake Jackson: (10 Physical On Hand) – (0 Committed) = (10 Available)
  • Austin (1 Available) + Lake Jackson (10 Available) = (11 Available)

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