Product Management

When products are initially imported into Ordoro, the product weights are imported in most cases. If you want to update the weights in Ordoro, here is how you do it. 1. Go to the Products tab and search for the product you want to modify. Click on the value next to Weight:. 2. This will […]

1. To edit the name of a product, go to the Products tab and find the item. 2. Click on the pencil next to the product name 3. A pop-up will show up and you can edit the name and click save. 4. Another option is if you click the product name instead of the […]

Yes. You can assign an aisle bin location to every product in Ordoro. If you have multiple warehouses, then you can specify the aisle bin within each warehouse. Here is how to set it up. Note: If you’re on an Ordoro Express plan, then the only option for you to update the warehouse location is by […]

In this help article, we learned where you should update certain product data once your products have been imported into Ordoro.  This help article will focus on information you should update in your shopping cart. When you update the name of a product in your shopping cart, you may expect Ordoro to update the name […]

In this help article we discussed why sku, product name, and price should be updated in your shopping cart.  Now we’ll cover why you should update product weights and quantities in Ordoro. Using our analogy from this help article, we know anything related to the back office should be updated in Ordoro – that’s why […]

Here’s a cheat sheet on where you should update certain product details. This is broken up into two columns because, depending what you want to update, it either makes more sense to update it in your shopping cart or Ordoro.  Let’s think about it this way… Your shopping cart is your customer-facing website. Anything your […]

When you first import your products into Ordoro, we pull in the following information: product name, sku, weight, price, quantity. After the initial product import, you should update specific product details either on the shopping cart’s or Ordoro’s end. The shopping cart’s product name and price are customer-facing and specific to that cart. Once your products have been […]

If you expect to see a product / sku in Ordoro and it’s not displaying, please check the following. Did you try clicking the “Import Products” link on the Products page? Is the product in your Archived filter? When you search, are you searching for the correct sku number? Did you add a new variation […]

You can edit any product category in Ordoro. There are two ways to do this – individual or bulk updates. Topics Update category for individual products Update category in bulk for products Update category for individual products For specific product changes, go to the Product Detail page. 1. Got to the Products tab. 2. Select […]

If you are using Ordoro to manage your inventory, you should not edit your SKUs in your sales channels. Ordoro writes inventory back to the sales channel based off of SKU, and when you edit or update your SKU in your sales channel, that will trigger Ordoro to import a brand new product with the […]

Ordoro does import UPC codes from many Sales Channels integrated with Ordoro. UPC codes only import on the initial import of a product into Ordoro. If you add a UPC code to a product in your sales channel after it is imported into Ordoro, it will not import into Ordoro. Below are the sales channels […]

Adding tags to Products in Ordoro is exactly like adding tags to Orders in Ordoro. Please see the video below for visual instructions, or follow the instructions below: How to apply Product Tags Manually 1. Select the Products tab. 2. Search for the product or products you would like to tag, and then select the […]

There are seven ways to sort products in Ordoro (Express customers can expect two) that you can use to organize your products in the application. To do this, select the text to the right of Sort: and select the sort option you would like from the dropdown menu. Product Sort – This will arrange your […]

The new Product Detail page makes it easier to manage your products in Ordoro. This article explains how to manage each function in the updated Product Detail page. NOTE: If you are an Express plan user, the Product Detail page will look different. Please see this support article to learn more. This article will cover: […]

With a few steps, you can combine the inventory logs for your kit parents and component products to better help analyze your inventory history for your products in Ordoro. See the steps below. 1. Find your kit parent and component products and export and download the inventory logs for each product in Ordoro. Click here […]

Yes! If you add a product tag to your product in Shopify, this tag will import and be created as a Product Tag in Ordoro. To learn more about product tags in Ordoro, please see this support article. This feature will need to be enabled in your account. Reach out to our support team at […]

You can see all of the product tags applied to your products by exporting the SKU Inventory Info report in Ordoro. To learn how to create and apply product tags in Ordoro, see this support article. 1. Go to Products and then select Other Actions. 2. In the dropdown, choose Export SKU Inventory Info. 3. […]

Yes! The Fulfillment filter on the Product’s tab can be used to filter products by either Fulfilled by Amazon (FBA) or Fulfilled by Merchant (FBM). Note: The Fulfillment filter is exclusive to Amazon products. For more info on Product filters, check out this support article. Filter by Fulfillment: FBM FBM products will have a blue […]

To update multiple product tags at once, you can upload a CSV file via Data Import. See the steps below on how to add or remove tags in bulk. Note: The tags must exist in Ordoro before using Data Import to update them. If the tag isn’t in Ordoro, then the Data Import will fail. […]

You may need to remove suppliers from multiple products because you 1) no longer source your items from them or 2) you’ve stopped dropshipping orders to the supplier. In either case, you can update products in bulk via our Data Import! Here’s how the suppliers may look before you delete them from the product. Here’s […]

Express plan users can access a Product Detail page to update product information. How to access the Product Detail page 1. Go to Products. Search for the product and click on the Product Name or SKU. 2. You will be taken to the Product Detail page. Fields available to update Product Name Location in Warehouse […]

Want to take advantage of our barcoding features but have no barcodes on your products? No problem. Creating barcodes in Ordoro is easy. You can create barcodes based on different parameters like SKU or UPC Code. Ordoro can generate barcodes that will inform you of the product name, price, location in a warehouse, and much more. […]

As a multichannel solution, Ordoro has tools to manage your inventory. The Product/Sales Channel Bridge export identifies which channels a product is listed on, channel-specific data, etc. Once you open the export, you can edit the data and easily re-upload it to Ordoro to make bulk changes. Topics How to export the Product/Sales Channel Bridge […]

In Ordoro, you can see a product’s sales history on the Product Details page. This can be helpful to understand how frequently you sell a product over a certain time period. 1. Select Products. 2. Find the SKU you want to look at and click on the SKU. 3. Select the tab Analytics. 4. You […]

Ordoro can import product images from selected sales channels. Once the images are in Ordoro, use the General Settings to determine where they will appear. How to enable Product Images 1. Click on your Company Name -> Account Settings. 2. Go to the Product Images section of the page. 3. Select where to display the product images. […]

Serial numbers help manage when a product was created or manufactured. This can be used when customers need to replace or repair an item. You can track serial numbers in Ordoro (see this support article) by saving this information per product. There’s also the ability to scan the serial numbers during the pick/pack process. This […]