Product Management

When products are initially imported into Ordoro, the product weights are imported in most cases. If you want to update the weights in Ordoro, here is how you do it. 1. Go to the Products tab and search for the product you want to modify. Click on the value next to Weight:. 2. This will […]

1. To edit the name of a product, go to the Products tab and find the item. 2. Click on the pencil next to the product name 3. A pop-up will show up and you can edit the name and click save. 4. Another option is if you click the product name instead of the […]

Yes. You can assign an aisle bin location to every product in Ordoro. If you have multiple warehouses, then you can specify the aisle bin within each warehouse. Here is how to set it up. Note: If you’re on an Ordoro Express plan, then the only option for you to update the warehouse location is by […]

In this help article, we learned where you should update certain product data once your products have been imported into Ordoro.  This help article will focus on information you should update in your shopping cart. When you update the name of a product in your shopping cart, you may expect Ordoro to update the name […]

In this help article we discussed why sku, product name, and price should be updated in your shopping cart.  Now we’ll cover why you should update product weights and quantities in Ordoro. Using our analogy from this help article, we know anything related to the back office should be updated in Ordoro – that’s why […]

Here’s a cheat sheet on where you should update certain product details. This is broken up into two columns because, depending what you want to update, it either makes more sense to update it in your shopping cart or Ordoro.  Let’s think about it this way… Your shopping cart is your customer-facing website. Anything your […]

When you first import your products into Ordoro, we pull in the following information: product name, sku, weight, price, quantity. After the initial product import, you should update specific product details either on the shopping cart’s or Ordoro’s end. The shopping cart’s product name and price are customer-facing and specific to that cart. Once your products have been […]

If you expect to see a product / sku in Ordoro and it’s not displaying, please check the following. Did you try clicking the “Import Products” link on the Products page? Is the product in your Archived filter? When you search, are you searching for the correct sku number? Did you add a new variation […]

You can edit any product category in Ordoro. There are two ways to do this – individual or bulk updates. Note: Individual updates are only accessible on our Pro/Enterprise plans. If you have a Basic/Express/Free account, you’ll want to follow the bulk instructions. Update category for individual products For specific product changes, go to the […]

If you are using Ordoro to manage your inventory, you should not edit your SKUs in your sales channels. Ordoro writes inventory back to the sales channel based off of SKU, and when you edit or update your SKU in your sales channel, that will trigger Ordoro to import a brand new product with the […]

To add or edit the Harmonized Tariff Schedule (HS) code for a product in Ordoro, you will need to go to the product detail page. Option 1: Manually assign a harmonized code 1. Go to the Products tab 2. Select the product you would like to edit. 3. In the right, look under “Harmonized Code” and click on Not […]

Ordoro does import UPC codes from many Sales Channels integrated with Ordoro. UPC codes only import on the initial import of a product into Ordoro. If you add a UPC code to a product in your sales channel after it is imported into Ordoro, it will not import into Ordoro. Below are the sales channels […]

Adding tags to Products in Ordoro is exactly like adding tags to Orders in Ordoro. Please see the video below for visual instructions, or follow the instructions below: How to apply Product Tags Manually 1. Select the Products tab. 2. Search for the product or products you would like to tag, and then select the […]

There are seven ways to sort products in Ordoro (Express customers can expect two) that you can use to organize your products in the application. To do this, select the text to the right of Sort: and select the sort option you would like from the dropdown menu. Product Sort – This will arrange your […]

The new Product Detail page makes it easier to manage your products in Ordoro. This article explains how to manage each function in the updated Product Detail page. This article will cover: Editing Product Name Managing Warehouses New feature: Update multiple warehouses at once Managing Fulfillment Status and Suppliers New feature: Update multiple suppliers at […]

With a few steps, you can combine the inventory logs for your kit parents and component products to better help analyze your inventory history for your products in Ordoro. See the steps below. 1. Find your kit parent and component products and export and download the inventory logs for each product in Ordoro. Click here […]

Yes! The Fulfillment filter on the Product’s tab can be used to filter products by either Fulfilled by Amazon (FBA) or Fulfilled by Merchant (FBM). Note: The Fulfillment filter is exclusive to Amazon products. For more info on Product filters, check out this support article. Filter by Fulfillment: FBM FBM products will have a blue […]

To update multiple product tags at once, you can upload a CSV file via Data Import. See the steps below on how to add or remove tags in bulk. Note: The tags must exist in Ordoro before using Data Import to update them. If the tag isn’t in Ordoro, then the Data Import will fail. […]