Product Management

Streamline your e-commerce operations by accurately managing product weights in Ordoro. See below for step-by-step instructions for updating weights from both the Product List and Product Detail pages, ensuring precise shipping calculations. Also, Ordoro typically imports product weights when you initially import products to the system. This article guides you through updating the weight of […]

Whether you’re rebranding, updating, or simply seeking a fresh identity, altering the name of your product within Ordoro to align with your sales channels will ensure a smooth transition to your new product name. Topics How to edit individual product names 1. Go to the Products tab and search for the item you want to […]

Absolutely! You can allocate a specific aisle bin location for each product within Ordoro. In the case of multiple warehouses, you can conveniently designate the appropriate product location for each warehouse. Let’s walk through the process of setting it up to streamline your operations. Topics How to update an individual product’s location in warehouse 1. […]

In this help article, we learned where you should update certain product data once your products have been imported into Ordoro.  This help article will focus on information you should update in your shopping cart. When you update the name of a product in your shopping cart, you may expect Ordoro to update the name […]

In this help article we discussed why sku, product name, and price should be updated in your shopping cart.  Now we’ll cover why you should update product weights and quantities in Ordoro. Using our analogy from this help article, we know anything related to the back office should be updated in Ordoro – that’s why […]

Here’s a cheat sheet on where you should update certain product details. This is broken up into two columns because, depending on what you want to update, it either makes more sense to update it in your shopping cart or Ordoro.  Let’s think about it this way… Your shopping cart is your customer-facing website. Anything […]

When you first import your products into Ordoro, we pull in the following information: product name, SKU, weight, price, quantity. After the initial product import, you should update specific product details either on the sales channel’s or on Ordoro’s end. The sales channel’s product name and price are customer-facing and specific to that sales channel. Once your products […]

Enhance your e-commerce efficiency by precisely updating product dimensions in Ordoro. Below, you’ll find detailed steps for modifying dimensions on both the Product List and Product Detail pages, crucial for accurate shipping calculations. This guide focuses on adjusting the dimensions of a single product. If you need to update dimensions for multiple products at once, […]

If you expect to see a product / sku in Ordoro and it’s not displaying, please check the following. Did you try clicking “Import Products” on the Products page? Is the product in your Archived filter? When you search, are you searching for the correct sku number? Did you add a new variation to an […]

You can edit any product category in Ordoro. There are two ways to do this – individual or bulk updates. Topics Update category for individual products For specific product changes, go to the Product Detail page. 1. Got to the Products tab. 2. Search for the product you want to update. Click the product name. […]

If you are using Ordoro to manage your inventory, you should not edit your SKUs in your sales channels. Ordoro writes inventory back to the sales channel based off of SKU, and when you edit or update your SKU in your sales channel, that will trigger Ordoro to import a brand new product with the […]

Assigning Harmonized Tariff Schedule (HS) codes to your products in Ordoro is straightforward. Whether you’re updating a single product or multiple products at once, here’s how to do it. Please see this support article for more details regarding Harmonized Codes in Ordoro. Topics Manually assign Harmonized Codes If you’re updating the HS code for an […]

Ordoro does import UPC codes from many Sales Channels integrated with Ordoro. UPC codes only import on the initial import of a product into Ordoro. If you add a UPC code to a product in your sales channel after it is imported into Ordoro, it will not import into Ordoro. Below are the sales channels […]

Adding tags to Products in Ordoro is exactly like adding tags to Orders in Ordoro. Please see the video below for visual instructions, or follow the instructions below: Topics How to create new Product Tags 1. Go to the Products tab. 2. Click Create Tag. 3. Create a Tag Name and Tag Color. Click Save. […]

Being able to sort your products in Ordoro is a helpful feature for managing your inventory and orders efficiently. Sorting products allows you to quickly find and organize items based on various criteria, such as SKU, product name, price, and quantity, among others. This saves you time and helps you stay on top of your […]

The new Product Detail page makes it easier to manage your products in Ordoro. This article explains how to manage each function in the updated Product Detail page. NOTE: If you are an Express plan user, the Product Detail page will look different. Please see this support article to learn more. This article will cover: […]

With a few steps, you can combine the inventory logs for your kit parents and component products to better help analyze your inventory history for your products in Ordoro. See the steps below. 1. Find your kit parent and component products and export and download the inventory logs for each product in Ordoro. Click here […]

Yes, when a new product imports from Shopify to Ordoro, its product tags will automatically be brought in. To find out more about product tags in Ordoro, just take a look at this helpful support article. To use this feature, our Support team will need to activate it in your account. Simply get in touch […]

Product tags are a powerful way to organize and manage your inventory in Ordoro. Exporting these tags is a straightforward process that helps you view and analyze your product tags easily. This guide will walk you through the steps to export your product tags from Ordoro. Note: See this support article on creating and applying […]

Yes! Use the Fulfillment Type filter in the Product Filters module to filter products by either Fulfilled by Amazon (FBA) or Fulfilled by Merchant (FBM). Note: The Fulfillment filter is exclusive to Amazon products. For more info on Product filters, check out this support article. Filter by Fulfillment: FBM FBM products will have a blue […]

You may need to remove suppliers from multiple products because you 1) no longer source your items from them or 2) you’ve stopped dropshipping orders to the supplier. In either case, you can update products in bulk via our Data Import! Here’s how the suppliers may look before you delete them from the product. Here’s […]

Welcome to our Shipping-Only Plans! While our Premium accounts offer comprehensive inventory management features, we understand that Shipping-Only users have unique needs. That’s why we provide access to essential product information that empowers you to make updates efficiently. Explore this tailored experience and discover how we can enhance your shipping operations. How to access the […]

Want to take advantage of our barcoding features but have no barcodes on your products? No problem. Creating barcodes in Ordoro is easy. You can create barcodes based on different parameters like SKU or UPC Code. Ordoro can generate barcodes that will inform you of the product name, price, location in a warehouse, and much more. […]

As a multichannel solution, Ordoro has tools to manage your inventory. The Product/Sales Channel Bridge export identifies which channels a product is listed on, channel-specific data, etc. Once you open the export, you can edit the data and easily re-upload it to Ordoro to make bulk changes. Topics How to export the Product/Sales Channel Bridge […]

In Ordoro, you can see a product’s sales history on the Product Details page. This can be helpful to understand how frequently you sell a product over a certain time period. 1. On the Products tab, search for the SKU and click on the Product Name. 2. Select the Analytics tab. 4. You can set […]

Ordoro can import product images from selected sales channels. Once the images are in Ordoro, use the General Settings to determine where they will appear. How to enable Product Images 1. Click on your Company Name -> Account Settings. 2. Go to the Product Images section of the page. 3. Select where to display the product images. […]

Serial numbers help manage when a product was created or manufactured. This can be used when customers need to replace or repair an item. You can track serial numbers in Ordoro (see this support article) by saving this information per product. There’s also the ability to scan the serial numbers during the pick/pack process. This […]

To update multiple product tags at once, you can upload a CSV file via Data Import. See the steps below on how to add or remove tags in bulk. Note: The tags must exist in Ordoro before using Data Import to update them. If the tag isn’t in Ordoro, then the Data Import will fail. […]

When you create a new listing/product in your Sales Channel, there are some actions you’ll need to take to get you products in shape for managing orders and inventory for these products. NOTE: Keep in mind, not everyone will update each of the following items. Feel free to skip any things that don’t apply to […]

Some products are reordered in bulk, either in a different unit of measure than what you sell (Ex: Pounds instead of Ounces) or ordered in bulk quantities via carton, pack or boxes. If you try to reorder your products in the unit you are selling, it can confuse your suppliers causing over or under purchasing. […]

If you elect to stop selling a product on your Sales Channels, you’ll need to take a few steps in Ordoro to clear this product from your inventory, and disable the listing in your Sales Channels. Topics Delete Your Kit Components If you’re discontinuing a Kit product, you’ll need to delete the Components from it […]