Can I purchase discounted shipping insurance through Ordoro?

Yes. Ordoro has partnered with Shipsurance to offer discounted shipping insurance. To learn more about which type of parcels and which destinations are covered, and up to what amount of liability, please refer to the insurance terms and conditions here. How do I purchase discounted insurance through Ordoro? 1. When creating labels, see the yellow “Want […]

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What kinds of packages qualify for Ordoro’s discounted insurance?

For more information and a complete list of what packages can be insured using Shipsurance through Ordoro, visit the Shipsurance Terms & Conditions page. Using Shipsurance through Ordoro is a great way to save money when insuring USPS, UPS, FedEx and Canada Post shipments. There are, however, a few things that can’t be shipped with […]

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How do I get charged for Shipsurance insurance?

Ordoro compiles all Shipsurance orders created in 24 hours. Then, the insurance fees are charged in one bulk transaction daily. Shipsurance is not collected when the label is created. An emailed invoice is also sent to the Billing email on file. See below.  

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How to file an insurance claim through Ordoro?

If you purchased Ordoro’s discounted insurance and you want to file an insurance claim against an insured package, you can do that through this portal.   If you have already filed a claim and would like to check its status, click here.

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Which orders have Ordoro’s insurance applied?

Ordoro offers discounted shipping insurance via Shipsurance. For more details, see this article. Once Ordoro’s discounted insurance has been applied to an order, you can view it in a few different ways. NOTE: This support article details how insurance charges process every 24 hours. Carriers eligible for Shipsurance: FedEx UPS USPS via Endicia USPS via […]

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