Yes. Ordoro has partnered with Shipsurance to offer discounted shipping insurance to customers on either our Basic Plan or any of the Pro Plans. To learn more about which type of parcels and which destinations are covered, and up to what amount of liability, please refer to the insurance terms and conditions here. How do I purchase […]
Insurance
What kinds of packages qualify for Ordoro’s discounted insurance?
Using Shipsurance through Ordoro is a great way to save money when insuring your USPS, UPS, FedEx and Canada Post shipments. There are, however, a few things that can’t be shipped with Shipsurance insurance: Accounts Bills, currency or cash in transit Evidence of debt Checks or money orders COD payments Coins (collectible coins are not excluded) […]
How do I get charged for Shipsurance insurance?
When purchasing Shipsurance insurance for your shipping labels, you will not be charged at the time you create your shipping label like it does when purchasing FedEx or UPS insurance. Instead you’ll be charged once every 24 hours. You will be charged for all insurance fees for that 24 hour period and will receive an emailed […]
How to file an insurance claim through Ordoro?
If you purchased Ordoro’s discounted insurance and you want to file an insurance claim against an insured package, you can do that through this portal. If you have already filed a claim and would like to check its status, click here.
How can I check the status of my Insurance Claim?
If you purchased Ordoro’s discounted insurance and you want to check the status of an insurance claim against an insured package, you can do so at this link.
Where can I see which labels/orders have had Ordoro’s insurance applied?
Please follow these directions to download a report of all labels and associated orders with Ordoro’s insurance applied: 1. Click on your business name in the top right-hand corner of your Ordoro account -> select Billing 2. Click on the Export insurance cost history option on the right side 3. Select the date range you […]