Yes, Ordoro has partnered with Shipsurance to offer discounted shipping insurance! To learn which type of parcels and destinations are covered and the amount of liability, refer to Shipsurance’s terms and conditions here. Topics How do I purchase discounted insurance through Ordoro? What are Ordoro’s insurance rates? Which shipping carriers are supported? How do I file an insurance […]
For more information and a complete list of what packages can be insured using Shipsurance via Ordoro, see the Shipsurance Terms & Conditions page. Using Shipsurance through Ordoro is a great way to save money when insuring USPS, UPS, FedEx and Canada Post shipments. There are, however, a few things that cannot ship with Shipsurance […]
Ordoro compiles all orders with Shipsurance in the last 24 hours. Then, the fees are charged in a single bulk transaction daily. This means Shipsurance is not collected when the label is created. A receipt for the transaction is sent to the Billing email on file. See the sample receipt below.
File a claim If you purchased insurance via Ordoro’s discounted rates, you can file a claim here. Shipsurance will follow up with questions and claim information. Check the status of a claim If you already filed a claim and would like to check its status, click here.
Ordoro offers discounted shipping insurance via Shipsurance. For more details, see this article. Once Ordoro’s discounted insurance is applied to an order, it can be viewed a few different ways. NOTE: This support article details how insurance charges process every 24 hours. Topics View insurance on the Orders List page View insurance on the Order […]
In Ordoro, you can auto-apply shipping insurance based on the package’s value. This helps automate the process and ensures all high-value shipments are insured. How to automate insuring packages 1 . Go to the Orders tab -> select an order. See the Shipping Label panel to the right. 2. Select the yellow insurance box – […]