Can I set auto-fill for my USPS postage balance?

Yes, you can! Please follow these steps to set up auto-fill postage for your USPS postage balance: **PLEASE NOTE THIS FEATURE IS ONLY AVAILABLE IN ORDORO 3** Click on your business name in the top right-hand corner of your Ordoro account Select the Shippers option Select the “Enable postage auto-fill” option under the USPS carrier Enter the […]

Read More

Can I use FedEx third party billing for shipping in Ordoro?

Absolutely, and here is how you do it: Find the order in your Orders -> Awaiting Fulfillment tab Select the checkbox right next to the order number to open the Shipping Label panel on the right Choose FedEx as your carrier Click on the Additional Options dropdown menu Under Payor, select Third Party and enter the third […]

Read More

How do I process credit card payments in Ordoro?

To set up Payment Processing in Ordoro via STRIPE, follow these steps: Click on your Company Name on the top right hand corner  Go to Payments  Click on Add an integration  Click on Authorize which will redirect you to STRIPE  Log into STRIPE if you already have an account or create a new one by […]

Read More

How to use barcode scanning to reduce packing errors?

With Ordoro’s packing list barcode scanning workflow, you will be able to pull up an order and scan items when you place them in the box to confirm you are packing the correct items. Note: This feature is available only in the higher pricing tiers of Ordoro. If this feature is not enabled in your […]

Read More

How to find out how much you sold over a period of time

Need to know how much you sold over time but Excel is not playing nice? Now worries, here are a few quick steps on how to get all the info you need, including skus, quantities sold, quantities shipped, and price over a specific period of time using a Pivot Table. Sounds scarier than it is, […]

Read More

How do I get access to Ordoro v3?

Why do I want to be on Ordoro v3 and how do I gain access to it? The why is quite easy, Ordoro v3 comes with some really powerful features that you’ll be able to take advantage of. You can find a more detailed list on Ordoro v3’s features here. Now for the how part, […]

Read More

Ordoro’s Newest Label Processing Feature

Whether creating a single label or processing multiple orders in batch, Ordoro’s newest label processing workflow feature automatically moves orders into the Shipped filter upon label creation and gives you multiple options on when and how to print labels. The print label modal will immediately appear once labels have been generated providing you with the following […]

Read More

You’re now on Ordoro 3!

Congratulations, you’ve successfully upgraded to Ordoro 3! Ready to get the most out of its accelerated workflow? Crack open these links for some pointers on the new features and workflow at your fingertips. Introducing Ordoro 3  Get to know the new navigation bar How to use the Ordoro 3 orders list page Shipping Presets Automation […]

Read More

How to print a label and packing list together or two labels on one sheet?

Ordoro now supports multiple layouts when printing your shipping labels in Ordoro v3, packing slips, and pick lists. See below for the different options. Thermal layout and packing list in sequential order Desktop layout with label and packing slip side-by-side Desktop layout with two labels per page Desktop layout with one label per page Thermal […]

Read More

How to set up the Direct-to-Printer feature in Ordoro

The direct-to-printer feature allows you to connect your printers to Ordoro for streamlined label printing. Once labels are generated, they can be sent to your printer with a single click. No more PDF windows, no more unnecessary clicking. How to enable the direct-to-printer feature: 1. Go to PrintNode.com 2. Sign up for an account See PrintNode’s pricing […]

Read More

How do I clone an order?

Keep your workflow honed with order cloning, a new feature of Ordoro v3 that cuts down on the irritating hassle caused by troublesome orders. Reasons to Clone an order: Re-Ship orders that have been lost or damaged Exchanges Quickly create an order and label with same address Quickly create multiple orders with same products (can […]

Read More

How to create shipping label presets?

What are shipping presets? Ordoro v3’s shipping presets allow you to process your orders in no time by applying recurring shipping parameters in no time.  Configure and save presets that automatically set shipping specifics for your orders. You can select from a variety of criteria like shipping carrier, method, ship date, delivery confirmation, product dimensions, weight, […]

Read More

How do I setup Automation Rules in Ordoro?

What are Automation Rules? To help better manage your orders, Ordoro V3 allows you to set specific rules that will apply tags and/or presets to an order upon import or manual creation. When a rule is created, Ordoro applies a tag and/or preset based on a variety of IF conditions. Currently this feature is enabled to match […]

Read More

Do you support weighing scale integraion?

Yes, Ordoro supports all types of weighing scales via the printnode app. Here is how to setup the scales in your Ordoro account 1. Go to settings -> Scales -> Click on “Enable USB Scale”       2. Type in your printnode API key and hit “Save API Key”. See this article for more details […]

Read More