How do I transfer inventory between warehouses?

If you keep your inventory in multiple locations, it’s essential to track how and when it’s transferred. Managing various warehouses allows you to have an agile supply chain. This ensures orders can ship in the fastest and most affordable way. However, knowing which items to transfer, their transit status, and what was received can be […]

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How do I generate a Newgistics Manifests/Scan Form in Ordoro?

Please note: Newgistics requires users to generate a Manifest in order to close out and finalize the labels to ensure shipment. The Newgistics Manifest sends your package information digitally so you won’t need to print any files. NOTE: Manifests are required to be created at least an hour before the freight arrives at the facility. […]

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How do I merge orders in Ordoro?

A customer may place two separate orders that need to ship to the same address. In these cases, you can utilize the Merge Order feature. Multiple orders from the same sales channel can be merged so you only need to create one shipping label. Please follow these steps to merge orders: Click on the Orders […]

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How do I create Multi-Package Labels in Ordoro for UPS and FedEx?

With Ordoro’s Multi-Package Labels feature, we’ve divided the number of steps required to process shipments containing multiple packages which is compatible with UPS and FedEx only. How does it work? Let’s say you have a customer that ordered three items, each of which requires a different box. When fulfilling the order, you can now add […]

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Ordoro’s QuickBooks Online Integration

Ordoro can connect to QuickBooks Online and will pass basic order data. A Sales Receipt will be created in Quickbooks for your order. See below for what information we send and how to link your accounts. Topics What information is sent to Quickbooks List of data Ordoro passes to Quickbooks How to setup Quickbooks Online […]

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How do I set my USPS postage to refill automatically?

As you create USPS labels, your postage balance will decrease. Your USPS account can be set to automatically refill when the balance is below a certain amount. Set up USPS postage auto-fill 1. Click on your Company Name -> Account Settings. 2. Select Shippers/Carriers in the left toolbar. 3. Find your USPS shipper, select the option to Enable […]

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Can I use FedEx third party billing for shipping in Ordoro?

Absolutely, and here is how you do it: 1. Go to Orders and select an order to ship. 2. In the Shipping Label panel on the right, select FedEx as the Carrier and click on Additional Options to expand the menu. 3.  Under Payor, select Third Party from the dropdown menu and enter the following information: Payor Account Number  4. When you’re ready to […]

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How do I process credit card payments in Ordoro?

To set up Payment Processing in Ordoro via STRIPE, follow these steps: Click on your Company Name on the top right hand corner Go to Account Settings Click on Payments Click on Add an integration  Click on Authorize which will redirect you to STRIPE  Log into STRIPE if you already have an account or create […]

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How to use barcode scanning to reduce packing errors

Using our barcode scanning workflow, you can: Find an order using the barcode on the packing list. Scan each item to QA each package. Keep track of which user packed the box. Quickly identify which orders were verified via barcode scanning. Note: This feature is available for Express, Pro, and Enterprise plans. Here are additional […]

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How do I find labels that have not been printed?

Whether creating a single label or processing multiple orders in batch, Ordoro’s label processing workflow feature automatically moves orders into the Shipped status upon label creation and gives you multiple options on when and how to print labels. If you choose the Print later option, the labels are considered unprinted and can always be located […]

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How to print a label and packing list together or two labels on one sheet?

Ordoro now supports multiple layouts when printing your shipping labels in Ordoro v3, packing slips, and pick lists. See below for the different options. Thermal layout and packing list in sequential order Desktop layout with label and packing slip side-by-side Desktop layout with two labels per page Desktop layout with one label per page Thermal […]

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How do I clone an order?

Keep your workflow honed with Order Cloning allowing you to quickly make a copy of any existing order without the hassle of having to create a manual order from scratch. Why would I want to clone an order? 1. Re-Ship orders that have been lost or damaged 2. Exchanges 3. Quickly create an order and […]

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How to manage shipping label presets

 Ordoro’s shipping presets allow you to quickly process your orders by applying shipping parameters in one click. Presets can be configured with a variety of criteria such as shipping carrier, method, ship date, delivery confirmation, product dimensions, weight, and more. When it’s time for orders to get out the door, simply select them in […]

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Can I connect a scale to Ordoro?

Yes, Ordoro supports all types of weighing scales via our Printnode integration. See below on how to setup scales in your account. 1. Go to Account Settings -> Scales -> Click on Enable USB Scale 2. Type in your PrintNode API key and hit Save API Key. 3. A list of all available scales will show […]

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