What additional options are available for Newgistics labels in Ordoro?

There are some additional options worth noting when making labels with Newgistics in Ordoro. To learn more about how to set up Newgistics in Ordoro, please see this support article. 1. Once you’ve selected an order, go to the Shipping Label modal on the right side of the screen. Click Additional Options. 2. Under Additional […]

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Can I transfer inventory from one warehouse to another?

Yes! If you are on an Ordoro PRO or Enterprise plan, you can use Ordoro’s inventory transfer feature to transfer inventory from one warehouse to another.  NOTE: If you don’t see this feature in your Ordoro account, reach out to support@ordoro.com for information on how to upgrade your plan. You can find the option to […]

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How do I generate a Newgistics Manifests/Scan Form in Ordoro?

Please note: Newgistics requires users to generate a Manifest in order to close out and finalize the labels to ensure shipment. The Newgistics Manifest sends your package information digitally so you won’t need to print any files. NOTE: Manifests are required to be created at least an hour before the freight arrives at the facility. […]

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How do I merge orders in Ordoro?

A customer may place two separate orders that need to ship to the same address. In these cases, you can utilize the Merge Order feature. Multiple orders from the same sales channel can be merged so you only need to create one shipping label. Please follow these steps to merge orders: Click on the Orders […]

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How do I create Multi-Package Labels in Ordoro for UPS and FedEx?

With Ordoro’s Multi-Package Labels feature, we’ve divided the number of steps required to process shipments containing multiple packages which is compatible with UPS and FedEx only. How does it work? Let’s say you have a customer that ordered three items, each of which requires a different box. When fulfilling the order, you can now add […]

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Ordoro’s QuickBooks Online Integration

Ordoro can connect to QuickBooks Online and will pass basic order data. A Sales Receipt will be created in Quickbooks for your order. See below for what information we send and how to link your accounts. Topics What information is sent to Quickbooks List of data Ordoro passes to Quickbooks How to setup Quickbooks Online […]

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How do I set my USPS postage to refill automatically?

As you create USPS labels, your postage balance will decrease. To avoid manually buying postage repeatedly, your USPS account can be set to automatically refill when the balance is below a certain amount. Follow these steps to set up auto-fill postage for your USPS account: 1. Click your Company Name in the top right corner […]

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Can I use FedEx third party billing for shipping in Ordoro?

Absolutely, and here is how you do it: 1. Go to Orders and select an order to ship. 2. In the Shipping Label panel on the right, select FedEx as the Carrier and click on Additional Options to expand the menu. 3.  Under Payor, select Third Party from the dropdown menu and enter the following information: Payor Account Number  4. When you’re ready to […]

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How do I process credit card payments in Ordoro?

To set up Payment Processing in Ordoro via STRIPE, follow these steps: Click on your Company Name on the top right hand corner Go to Account Settings Click on Payments Click on Add an integration  Click on Authorize which will redirect you to STRIPE  Log into STRIPE if you already have an account or create […]

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How to use barcode scanning to reduce packing errors

Using our barcode scanning workflow, you can: Find an order using the barcode on the packing list. Scan each item to ensure it’s the correct one for the package. Keep track of which user packed the box. Quickly identify which orders were verified via barcode scanning. Note: This feature is available for Express, Pro, and […]

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How do I find labels that have not been printed?

Whether creating a single label or processing multiple orders in batch, Ordoro’s label processing workflow feature automatically moves orders into the Shipped status upon label creation and gives you multiple options on when and how to print labels. The Print Label modal will immediately appear once labels have been generated providing you with the following […]

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How to print a label and packing list together or two labels on one sheet?

Ordoro now supports multiple layouts when printing your shipping labels in Ordoro v3, packing slips, and pick lists. See below for the different options. Thermal layout and packing list in sequential order Desktop layout with label and packing slip side-by-side Desktop layout with two labels per page Desktop layout with one label per page Thermal […]

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How do I clone an order?

Keep your workflow honed with Order Cloning allowing you to quickly make a copy of any existing order without the hassle of having to create a manual order from scratch. Why would I want to clone an order? Re-Ship orders that have been lost or damaged Exchanges Quickly create an order and label for the […]

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How to create shipping label presets

 Ordoro’s shipping presets allow you to quickly process your orders by applying shipping parameters in one click. Presets can be configured with a variety of criteria like: shipping carrier, method, ship date, delivery confirmation, product dimensions, weight, and more. When it’s time for orders to get out the door, simply select them in bulk […]

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Can I connect a scale to Ordoro?

Yes, Ordoro supports all types of weighing scales via the printnode app. Here is how to setup the scales in your Ordoro account 1. Go to settings -> Scales -> Click on “Enable USB Scale” 2. Type in your printnode API key and hit “Save API Key”. See this article for more details on how to […]

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