How do I set up my shippers?

You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, go to Settings -> Shipping -> Add a Shipper 2. Click on the shipper you want to configure. Ordoro supports FedEx, UPS, and USPS (through Endicia). FedEx will require your Fedex account number […]

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How do I set up Fedex in Ordoro?

To get your negotiated FedEx shipping rates in Ordoro, simply set up your FedEx account in Ordoro. To do so you will generate your unique meter number by following the instructions below. 1. Go to this web page 2. Enter in your username and password, then select Web Services for Shipping from the drop down menu […]

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How do I use Fedex Smart Post inside Ordoro?

The FedEx SmartPost option is best suited for the delivery of low-weight, less time-sensitive business-to-consumer packages, using the U.S. Postal Service for final delivery to residences. Through its network of 25 distribution hubs FedEx SmartPost provides delivery Monday through Saturday to all residential addresses in the U.S., including P.O. Boxes and APO/FPO military destinations. Ordoro […]

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Does Ordoro allow creating Fedex One Rate labels?

Yes. FedEx One Rate is a flat rate shipping method that lets you ship in one of the Fedex standard boxes regardless of the weight of the product (under 50 lbs). You can box your stuff in one of the 12 sizes of FedEx Express boxes they offer. Ordoro offers Fedex One Rate as one of the […]

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Can I print Fedex labels with a future ship date using Ordoro?

Yes. Ordoro allows you to set the actual ship date to be anything in the future, while creating the label and the tracking number. You can use this feature if you want to create the labels today, but you are actually shipping the packages only on a later date. Just set the ship date field while creating the […]

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Why are my charges from FedEx higher than those I was quoted in Ordoro?

After a FedEx package is delivered, FedEx may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from those you […]

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Why does Ordoro have a different rate than I’m seeing in FedEx?

A few things to double check: Do you have your FedEx account set up in Ordoro? Has your FedEx representative loaded your negotiated rates in to your account for API access? Are the weights, box dimensions, and method the same in both Ordoro and FedEx? Have you selected Residential/Commercial in both? Do you have any add […]

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What kinds of packages qualify for Ordoro’s discounted insurance?

Using Shipsurance through Ordoro is a great way to save money when insuring your USPS, UPS, FedEx and Canada Post shipments. There are, however, a few things that can’t be shipped with Shipsurance insurance: Accounts Bills, currency or cash in transit Evidence of debt Checks or money orders COD payments Coins (collectible coins are not excluded) […]

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Can I request a package pickup from FedEx?

Requesting a Package Pickup through FedEx.com: You will be able to see the labels you created through Ordoro in FedEx almost immediately. If you then need to request a package pickup, you will follow the below steps: Login to your FedEx account Go to the Ship tab Select Schedule a Pickup Requesting a Package Pickup over the phone with FedEx: […]

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How do I set a future ship date?

ORDORO VERSION 2 USPS Open the Create Label modal Go to Advanced Options Update the Ship Date FedEx Open the Create Label modal Go to Advanced Options Update the Ship Date    ________________________________________________________________________ ORDORO VERSION 3 USPS Select an order to open the Label panel Go to Additional Options Update the Ship Date FedEx Select an order to […]

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Analytics – Shipping Stats

To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the shipping stats for your company, click on the Analytics tab->Shipping Stats. The Shipping stats section has three sub-sections: Each of these charts are explained below. Shipping Costs by Carrier Shipping Costs by Method Order fulfillment speed […]

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Analytics – Financial Stats

To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the financial stats for your company, click on the Analytics tab->Financial Stats. The Financial Stats section has six sub-sections Revenue by date range and sales channel Costs by date range and sales channel Revenue & Costs statement by date […]

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How do I set default package dimensions for my products?

You can set and store default package box dimensions for your products in Ordoro. When an order comes in for the individual product only, Ordoro will automatically pre-fill the box dimensions into the label panel upon label creation. How do I set per product? (PRO accounts) 1. Select the Products tab in the green bar […]

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