Efficient and reliable shipping is a crucial aspect of success in today’s fast-paced e-commerce landscape. As an e-commerce entrepreneur, you understand the significance of delivering your products swiftly and securely to your customers. That’s where Ordoro, a powerful order and inventory management platform, comes in. By integrating multiple carrier accounts like USPS, FedEx, and DHL […]
What is FedEx Ground Economy? FedEx Ground Economy (formerly called FedEx SmartPost) is a cost-efficient shipping option for small and medium businesses. It’s ideal for outbound residential deliveries and returns that are low-weight, low-value, and nonurgent. FedEx Ground Economy setup To utilize FedEx Ground Economy in Ordoro, make sure these steps are complete. How to […]
If your customer did not enter an a phone number when they were placing an order with your sales channel, then there will not be a phone number associated with the Ship To address in Ordoro. In order to ship this package, you’ll need to enter in your own warehouse phone number in to the […]
A few things to double check: Do you have your FedEx account set up in Ordoro? Has your FedEx representative loaded your negotiated rates in to your account for API access? Are the weights, box dimensions, and method the same in both Ordoro and FedEx? Have you selected Residential/Commercial in both? Do you have any add […]
For more information and a complete list of what packages can be insured using Shipsurance via Ordoro, see the Shipsurance Terms & Conditions page. Using Shipsurance through Ordoro is a great way to save money when insuring USPS, UPS, FedEx and Canada Post shipments. There are, however, a few things that cannot ship with Shipsurance […]
When creating shipping labels, the Ship Date will default to the current day. However, if you’re creating labels before they enter the mail stream, you should select a Future Ship Date. By choosing an accurate Ship Date, your SCAN forms will include the correct packages. As well as keeping your Postmaster happy! Each shipper has […]
Shipping carriers (like USPS or FedEx) require specific address formats for packages going to United States territories (like Puerto Rico). You’ll need customs declarations in many cases, even though these can be considered domestic shipments. Topics List of U.S. Possessions, Territories, and Freely Associated States that are considered domestic From this USPS support article. American […]
Absolutely, and here is how you do it: 1. Go to Orders and select an order to ship. 2. In the Shipping Label panel on the right, select FedEx as the Carrier and click on Additional Options to expand the menu. 3. Under Payor, select Third Party from the dropdown menu and enter the following information: Payor Account Number 4. When you’re ready to […]
When creating a label in Ordoro, FedEx requires your customer’s phone number to ensure the package is delivered successfully. If there is a delivery issue, they will reach out to the phone number for assistance.
After a FedEx package is delivered, FedEx may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from those you […]
Ordoro can automatically add your company’s logo to your shipping labels. Here is a sample of how it will appear. To apply the logo, you’ll need to upload the image to your Packing List settings. Follow these steps to set this up. 1. Click on your Company Name -> Account Settings. 2. Select the Packing […]
With Ordoro’s Multi-Package Labels feature, we’ve divided the number of steps required to process shipments containing multiple packages which is compatible with UPS and FedEx only. How does it work? Let’s say you have a customer that ordered three items, each of which requires a different box. When fulfilling the order, you can now add […]
When FedEx delivers to a commercial address, by default, FedEx offers Indirect Signature services and will get a signature from someone when dropping off the package. Therefore, you do not need to explicitly select Indirect Signature Required, and you will not have this option in Ordoro. FedEx defines Indirect Signature as: FedEx also offers alternate […]
Electronic Trade Documents (ETD) allow users to send international trade documents electronically so there’s no need to print and attach them separately. Not all countries need or accept ETD. Ordoro knows which countries do and don’t require ETD and will automatically detect these orders, but you can override this option. For more information regarding what […]
Yes, we do! Experience the convenience of using Ordoro to support your FedEx One Rate shipments. FedEx One Rate is an efficient flat-rate shipping method that enables you to ship your products using any of the standard FedEx boxes, regardless of their weight (under 50 lbs). With a selection of 7 One Rate boxes available, […]
Yes. When you are creating a Fedex label, you can opt to get the package delivered on a Saturday rather than waiting until the following Monday. 1. Click on Orders and select the order you are looking to ship on Saturday. 2. In the shipping label modal on the right, click on Additional Options. 3. […]
Yes. Ordoro allows you to set the ship date to a future time. This feature is helpful if you want to create the labels today, but you are shipping the packages at a later date. 2. Enter the future date from the Ship Date field.
If FedEx has enabled Ground Economy (previously SmartPost) for your account, you can set the Hub in Ordoro. How to set the FedEx Ground Economy Hub 1. Go to your Company Name. 2. Select Account Settings in the dropdown. 3. Select Shippers/Carriers in the left navigation. 4. Click Edit next to your FedEx carrier. 5. […]
In Ordoro, the Estimated Delivery Date for FedEx orders is saved under Shipping Label Created. Once a FedEx label is created in Ordoro, Ordoro saves the ETA provided from FedEx.
When shipping with FedEx in Ordoro, you can edit the Importer of Record. This is only applicable for: Topics 1. What is an Importer of Record (IOR)? 2. How to update the Importer of Record (IOR) What is an Importer of Record (IOR)? An importer of record is the entity or individual who is responsible […]
You can set an alternate return address when shipping with FedEx in Ordoro. This feature is helpful if you are shipping from one location but process returns at a different location. This feature is also available with UPS. See this support article for more details. Topics How to set an alternate return to address for […]