How do I use the Data Import?

Ordoro provides a user-friendly interface for creating or updating orders, products, tracking numbers, and more. However, in cases where bulk updates are required, our Data Import feature is the perfect solution. By uploading CSV files, users can quickly and efficiently make large-scale changes to orders and products, streamlining their workflow and saving valuable time. Related […]

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How do I bulk update inventory quantities?

You can update products in the Ordoro UI in many ways. However, there are some actions, like updating your inventory, that are better managed in a spreadsheet. To help you with this process, you can export your inventory data into a spreadsheet with your current inventory levels. This can help you with your new inventory […]

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How do I export product data into a spreadsheet?

Unlock the full potential of your e-commerce business with Ordoro, your trusted order and inventory management platform. Ordoro’s extensive product data can be a game-changer, especially when it comes to year-end inventory value calculations. In this guide, we walk through the process of exporting crucial product data from Ordoro. Learn how to make data-driven decisions […]

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How do I manually add or create products in Ordoro?

Ordoro will automatically import products from your sales channels. However, you may want to create products that only exist in Ordoro for a few reasons. The steps below list how to create a single product in Ordoro or multiple products in bulk. Note: Ordoro is not a listing creator. Ordoro will not create the items […]

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How do I update products in bulk?

You can update multiple products using the Data Import Tool. These are the fields you can update: Note: If you need to update your products’ inventory, see this support article for steps. How to update your products in bulk  1. If needed, export your current products from the Products tab. See this support article on how to […]

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How to update Amazon Fulfillment Latency in Ordoro

What is Amazon Fulfillment Latency/Handling Time? Amazon’s Fulfillment Latency (also known as Handling Time or Production Time) specifies the number of business days you have to ship out Amazon orders. The default value is 1-2 business days. If you are selling through Amazon Seller Central, Fulfillment Latency has implications on your Amazon account status and […]

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Can I add internal notes in Ordoro?

There are several ways to add Internal Notes in Ordoro. These notes will not be seen on packing lists and will only display in your Ordoro account. 2. You can add Internal Notes on the Orders List Page when you expand an order in the Order list view. 3. You can add Internal Notes on […]

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How can I upload product images in Ordoro?

Ordoro saves an image URL per product. We automatically import these URLs from Shopify, BigCommerce, and Squarespace with more carts to be supported soon. Also, images at the URL must be in one of these file types: PNG, JPEG, TIFF, and GIF.  You can use our Data Import feature if you’d like to add or […]

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How do I export my product sales or the Sales by SKU report?

Navigate to our Analytics pages to gain insights into your top-performing items, spotlighting the top 20 bestsellers. If you’re interested in a broader scope, you can also access a comprehensive list of all products sold during a specific date range. For step-by-step guidance on exporting this valuable information, refer to the instructions below. Topics: How […]

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How do I add Internal Notes to my products in bulk?

You can add or update Internal Notes to existing products in bulk via the Data Import. For adding Internal Notes when creating new products, please see this support article. 1. Click on your Company Name, then choose Data Import from the dropdown. 2. Choose Update Product from the drop-down options. 3. Download the example file. This file will […]

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How can I export my kits and components to a CSV file?

Kitting is a powerful way to manage your inventory in Ordoro. You may need to manage these kits on a regular basis. Exporting kits is a straightforward process that helps you view and analyze your information. This guide will walk you through the steps to export. Note: See this support article on creating kits in […]

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How do I set Max Export Quantity via csv file?

Please see the steps below on using our Data Import feature to update Max Export Quantity in bulk. 1. Click on your Company Name in the top right-hand corner. Select the Data Import feature. 2. Select the Update Product/Sales Channel Bridge option from the drop-down menu and Download the example file. 3. On the Products tab, […]

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How do I export my Product Fulfillment Speed report?

In today’s rapidly evolving e-commerce landscape, the ability to enhance order fulfillment processes is essential. Our report not only offers a comprehensive overview of your processing speed per product but also equips you with invaluable insights for strategic decision-making. By exporting and analyzing this report, you can identify items that take longer to ship, enabling […]

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