How do I use the Data Import?

You can use Ordoro’s Data import feature for many bulk tasks, such as Creating manual orders Updating orders with shipment tracking information Updating product weights and inventory quantities in bulk Creating and updating supplier info Assigning dropship suppliers in bulk Archiving and unarchiving products in bulk Etc. How to use Data Import 1. Go to […]

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How do I bulk update inventory quantities?

You can update products in the Ordoro UI in many ways. However, there are some actions, like updating your inventory, that are better managed in a spreadsheet. For example, you can export your inventory data into a spreadsheet, make changes easily, and re-import the data to Ordoro. Note: all Data Imports are for CSV files […]

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How do I export inventory data into a spreadsheet?

To export your inventory data into a spreadsheet, it takes just one click. Go to the Products tab. Select Other Actions, and then Export SKU Inventory Info. To export inventory information into a spreadsheet, select Warehouse-specific  from the Type of product export and choose the warehouses you would like inventory exported from. If you are […]

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How do I manually add or create products in Ordoro?

Please see the steps below on how to create a single new product or how to create new products in bulk. Note: Creating products in Ordoro does not automatically link the product to your sales channels. How to create an individual product 1. Go to the Products tab 2. Click Other Actions 3. Select Create […]

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How do I update products in bulk?

Whether you want to bulk update quantity on hand or weights, you can do it in bulk by using a CSV upload. To update product description, price, weight, weighted average unit cost, dimensions, category and UPC codes, follow the steps below: 1.  Export your current products from the Products tab. See this link on how to export […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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How to update Amazon Fulfillment Latency in Ordoro

What is Amazon Fulfillment Latency/Handling Time? Amazon’s Fulfillment Latency (also known as Handling Time or Production Time) specifies the number of business days you have to ship out Amazon orders. The default value is 1-2 business days. If you are selling through Amazon Seller Central, Fulfillment Latency has implications on your Amazon account status and […]

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Setting Max Export Quantity by Cart

By default, Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to write back a portion of that number, you can set a Max Export Quantity per sales channel and product. This will export the desired quantity to your sales channel as long as you have more than the […]

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Can I add internal notes in Ordoro?

There are several ways to add Internal Notes in Ordoro. These notes will not be seen on packing slips and will only display in your Ordoro account. When you manually create an order, you are able to add Internal Notes under the Order Info section on the left side of the page. 2. You can […]

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How can I upload product images in Ordoro?

Ordoro saves an image URL for each product. We can import these URLs from Shopify, BigCommerce, or Squarespace with more carts to be supported soon. If you’d like to add or change an image, you can use our Data Import feature. See the instructions below! Notes: Images uploaded via Data Import can be overwritten by […]

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How do I export my product sales?

On our Analytics pages, you can view your Top 20 selling items. However, you may want to see all products sold over a date range. See how to export this information below. Topics: How to export from the Orders page How to export from the Products page What the report looks like How to export […]

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How do I add Internal Notes to my products in bulk?

You can add or update Internal Notes to existing products in bulk via the Data Import. For adding Internal Notes when creating new products, please see this support article. 1. Click on your Company Name, then choose Data Import from the dropdown. 2. Choose Update Product from the drop-down options. 3. Download the example file. This file will […]

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