How do I use the Data Import?

You can use Ordoro’s Data import feature for many bulk tasks, such as Creating manual orders Updating orders with shipment tracking information Updating product weights and inventory quantities in bulk Creating and updating supplier info Assigning dropship suppliers in bulk Archiving and unarchiving products in bulk Etc. How to use Data Import 1. Go to […]

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How do I bulk update inventory quantities?

You can update products in the Ordoro UI in many ways. However, there are some actions, like updating your inventory, that are better managed in a spreadsheet. For example, you can export your inventory data into a spreadsheet, make changes easily, and re-import the data to Ordoro. Note: all Data Imports are for CSV files […]

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How do I export product data into a spreadsheet?

Ordoro stores a lot of data about your products. There are times when you may need to export this information to generate custom reports for your business. An example would be your total value of inventory. See below for how to export this information! Topics How to export product info What columns are in the […]

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How do I manually add or create products in Ordoro?

Ordoro will automatically import products from your sales channels. However, you may want to create products that only exist in Ordoro for a few reasons. To keep track of packaging materials (boxes, shipping labels, etc.) For product components not sold in your store. You only create manual orders in Ordoro, i.e., we don’t import orders […]

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How do I update products in bulk?

Whether you want to bulk update quantity on hand or weights, you can do it in bulk by using a CSV upload. To update product description, price, weight, weighted average unit cost, dimensions, category and UPC codes, follow the steps below: 1.  Export your current products from the Products tab. See this link on how to export […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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How to update Amazon Fulfillment Latency in Ordoro

What is Amazon Fulfillment Latency/Handling Time? Amazon’s Fulfillment Latency (also known as Handling Time or Production Time) specifies the number of business days you have to ship out Amazon orders. The default value is 1-2 business days. If you are selling through Amazon Seller Central, Fulfillment Latency has implications on your Amazon account status and […]

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Setting Max Export Quantity by Cart

By default, Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to write back a portion of that number, you can set a Max Export Quantity per sales channel and product. This will export the desired quantity to your sales channel as long as you have more than the […]

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Can I add internal notes in Ordoro?

There are several ways to add Internal Notes in Ordoro. These notes will not be seen on packing lists and will only display in your Ordoro account. When you manually create an order, you are able to add Internal Notes under the Order Info section on the left side of the page. When adding text […]

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How can I upload product images in Ordoro?

Ordoro saves an image URL for each product. We can import these URLs from Shopify, BigCommerce, or Squarespace with more carts to be supported soon. If you’d like to add or change an image, you can use our Data Import feature. See the instructions below! Notes: Images uploaded via Data Import can be overwritten by […]

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How do I export my product sales?

On our Analytics pages, you can view your Top 20 selling items. However, you may want to see all products sold over a date range. See how to export this information below. Topics: How to export from the Orders page How to export from the Products page What the report looks like How to export […]

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How do I add Internal Notes to my products in bulk?

You can add or update Internal Notes to existing products in bulk via the Data Import. For adding Internal Notes when creating new products, please see this support article. 1. Click on your Company Name, then choose Data Import from the dropdown. 2. Choose Update Product from the drop-down options. 3. Download the example file. This file will […]

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How can I export my kits and components to a CSV file?

To export all your kits and components products into a CSV (comma-separated-values) file, follow the steps below. 1. Navigate to the Products tab -> Other Actions -> Export SKU Inventory Info. 2. In the modal, select Warehouse-specific.  3. Select Export. 4. Select the Activity menu in the top right corner. 5. Click CSV to download the file to your computer. The CSV will contain the following […]

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