How do I use the Data Import?

1. Go to Settings in the upper right hand corner 2. Select Data Import from the drop down menu     3. Select what type of data you want to import Note: This will determine which example file is generated.     4. Download the Example File     5. Edit the example file or create a […]

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How do I bulk update inventory quantities?

Bulk updating inventory quantities in Ordoro is very easy. We resort to a spreadsheet method to perform bulk data edits. In simple words, you can export your inventory data into a spreadsheet, make changes easily, and re-import that spreadsheet into Ordoro. When uploading be sure the file is in a CSV (comma separated value) format. […]

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How do I export inventory data into a spreadsheet?

If you want to export all your inventory data into a spreadsheet, it takes just one click. Go to the Inventory tab Click on “Export Inventory”   Why is this helpful? If you want to edit your on hand quantities in bulk, then spreadsheet is the best way to go (See this article related to […]

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How do I manually add products to Ordoro?

Please note that creating products in Ordoro is only useful if you plan to create manual orders in Ordoro.  These products will only exist in your account and will not be linked to your cart. 1.  Go to Settings -> Data Import. 2.  Download the Example File. Create Products-example 3.  Use the Example File as your […]

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How do I update products in bulk?

Whether you want to bulk update quantity on hand or weights, you can do it in bulk by using a CSV upload. Follow the steps below: 1.  Export your current products from the Products tab. See this link on how to export your current Ordoro products into a csv file. 2.  Download example file : Update Products-example […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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When and how do I update the Amazon Fulfillment Latency in Ordoro?

What is Amazon Fulfillment Latency/Handling Time? Amazon’s Fulfillment Latency (also known as Handling Time or Production Time) specifies the number of business days you have to ship out an order after you receive it in your Amazon account. The default value is 1-2 business days. If you are selling through Amazon’s marketplace via a Seller […]

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Setting Max Export Quantity by Cart

By default Ordoro will export your entire inventory quantity to your sales channel, however, if you’d like to only write back a portion of that number, you can set the Max Export Quantity per sales channel. This will export your desired inventory quantity to your selected sales channel as long as you have over that […]

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