How do I use the Data Import?

Ordoro provides a user-friendly interface for creating or updating orders, products, tracking numbers, and more. However, in cases where bulk updates are required, our Data Import feature is the perfect solution. By uploading CSV files, users can quickly and efficiently make large-scale changes to orders and products, streamlining their workflow and saving valuable time. Related […]

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How do I bulk update inventory quantities?

You can update products in the Ordoro UI in many ways. However, there are some actions, like updating your inventory, that are better managed in a spreadsheet. To help you with this process, you can export your inventory data into a spreadsheet with your current inventory levels. This can help you with your new inventory […]

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How do I export product data into a spreadsheet?

Unlock the full potential of your e-commerce business with Ordoro, your trusted order and inventory management platform. Ordoro’s extensive product data can be a game-changer, especially when it comes to year-end inventory value calculations. In this guide, we walk through the process of exporting crucial product data from Ordoro. Learn how to make data-driven decisions […]

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How do I manually add or create products in Ordoro?

Ordoro will automatically import products from your sales channels. However, you may want to create products that only exist in Ordoro for a few reasons. The steps below list how to create a single product in Ordoro or multiple products in bulk. Note: Ordoro is not a listing creator. Ordoro will not create the items […]

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How do I update products in bulk?

You can update multiple products using the Data Import Tool. These are the fields you can update: Note: If you need to update your products’ inventory, see this support article for steps. How to update your products in bulk  1. If needed, export your current products from the Products tab. See this support article on how to […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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How to update Amazon Fulfillment Latency in Ordoro

What is Amazon Fulfillment Latency/Handling Time? Amazon’s Fulfillment Latency (also known as Handling Time or Production Time) specifies the number of business days you have to ship out Amazon orders. The default value is 1-2 business days. If you are selling through Amazon Seller Central, Fulfillment Latency has implications on your Amazon account status and […]

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Can I add internal notes in Ordoro?

There are several ways to add Internal Notes in Ordoro. These notes will not be seen on packing lists and will only display in your Ordoro account. When you manually create an order, you are able to add Internal Notes under the Order Info section on the left side of the page. When adding text […]

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How can I upload product images in Ordoro?

Ordoro saves an image URL per product. We automatically import these URLs from Shopify, BigCommerce, and Squarespace with more carts to be supported soon. You can use our Data Import feature if you’d like to add or change an image. See the instructions below! Notes: How to import image URLs via Data Import 1. In […]

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How do I export my product sales or the Sales by SKU report?

Navigate to our Analytics pages to gain insights into your top-performing items, spotlighting the top 20 bestsellers. If you’re interested in a broader scope, you can also access a comprehensive list of all products sold during a specific date range. For step-by-step guidance on exporting this valuable information, refer to the instructions below. Topics: How […]

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How do I add Internal Notes to my products in bulk?

You can add or update Internal Notes to existing products in bulk via the Data Import. For adding Internal Notes when creating new products, please see this support article. 1. Click on your Company Name, then choose Data Import from the dropdown. 2. Choose Update Product from the drop-down options. 3. Download the example file. This file will […]

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How can I export my kits and components to a CSV file?

To export all your kits and components products into a CSV (comma-separated-values) file, follow the steps below. 1. Navigate to the Products tab -> Other Actions -> Export SKU Inventory Info. 2. In the modal, select Warehouse-specific.  3. Select Export. 4. Select the Activity menu in the top right corner. 5. Click CSV to download the file to your computer. The CSV will contain the following […]

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How do I set Max Export Quantity via csv file?

Please see the steps below on using our Data Import feature to update Max Export Quantity in bulk. 1. Click on your Company Name in the top right-hand corner2. Select the Data Import feature3. Select the Update Product/Sales Channel Bridge option from the drop-down menu4. Download the example file 5. Click on the Products tab in […]

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How do I export my Product Fulfillment Speed report?

In today’s rapidly evolving e-commerce landscape, the ability to enhance order fulfillment processes is essential. Our report not only offers a comprehensive overview of your processing speed per product but also equips you with invaluable insights for strategic decision-making. By exporting and analyzing this report, you can identify items that take longer to ship, enabling […]

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