What is the difference between DHL eCommerce and DHL Express?

DHL eCommerce and DHL Express are two separate companies owned by the same parent: Deutsche Post DHL Group. Ordoro supports integrations with both carriers. This article details the differences between the two and what services Ordoro supports. If you already have a DHL account and need to connect it to Ordoro, refer to these help […]

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DHL – Is Dutiable

To find out if the destination country’s Customs considers your shipment dutiable or non-dutiable, please use the DHL Dutiable Status Determination feature by following these steps: 1. Log into DHL Express account 2. Select the Prepare a Shipment option 3. Select the Destination Country 4. In the Non Dutiable field, select the Help Me Decide Option 5. […]

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How do I set up DHL Express in Ordoro?

Ordoro supports DHL Express international shipping to 120,000 destinations in over 220 countries and territories worldwide. To connect your DHL Express account all you will need is your Payment Account Number. See details below. Topics DHL Express setup How DHL Express rates appear DHL Express Setup Click Your Company Name -> Account Settings. Under Integrations […]

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How do I set up my shippers?

You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Go to Integrations -> Shippers/Carriers 3. Click Add a shipper 3. Select the shipper you want to configure. Amazon Seller Fulfilled Prime will require that […]

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