DHL eCommerce and DHL Express are two separate companies owned by the same parent: Deutsche Post DHL Group. Ordoro supports integrations with both carriers. This article details the differences between the two and what services Ordoro supports. If you already have a DHL account and need to connect it to Ordoro, refer to these help […]
DHL
You will need to set up your shipping accounts before you can start printing shipping labels. Setting up your accounts is easy! Please follow these detailed instructions on how to set up your DHL account to Ordoro along with any additional information that may be needed.
Can I add VAT or IOSS tax information for my international shipments?
For certain carriers, Ordoro allows you to add your VAT, IOSS, or other TIN (Tax Identification Number) numbers to your international shipments. The carriers currently supported are: USPS Pitney Bowes DHL Express Note: the tax information will not print out on the label/customs data – it is sent electronically by USPS Pitney Bowes and DHL […]
Can I select who pays for duties for DHL international shipments?
DHL has different options on who pays duties and taxes for international shipments. See this support article to understand the difference between Payor and Duties Payor. Topics How to set Payor and Duties Payor Setting a preset for Payor and Duties How to set Payor and Duties Payor 1. When you are creating a shipping label on […]
DHL Paperless Customs
The majority of international shipments require submission of the commercial invoice or customs declarations for the package. DHL Paperless allows its users to submit customs documents electronically with no need for printing out additional paperwork for supported countries, please click here to see a list of accepted countries. How do I submit DHL Paperless customs […]
How do I set up DHL Express in Ordoro?
Ordoro supports DHL Express international shipping to 120,000 destinations in over 220 countries and territories worldwide. To connect your DHL Express account all you will need is your Payment Account Number. See details below. Topics DHL Express setup How DHL Express rates appear DHL Express Setup Click Your Company Name -> Account Settings. Under Integrations […]
How do I set up my shippers?
You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Go to Integrations -> Shippers/Carriers 3. Click Add a shipper 3. Select the shipper you want to configure. Amazon Seller Fulfilled Prime will require that […]