Can I add VAT or IOSS tax information for my international shipments?

For certain carriers, Ordoro allows you to add your VAT, IOSS, or other TIN (Tax Identification Number) numbers to your international shipments. The carriers currently supported are: USPS Pitney Bowes DHL Express Note: the tax information will not print out on the label/customs data – it is sent electronically by USPS Pitney Bowes and DHL […]

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Can I select who pays for duties for DHL international shipments?

DHL has different options on who pays duties and taxes for international shipments. See this support article to understand the difference between Payor and Duties Payor. Topics How to set Payor and Duties Payor Setting a preset for Payor and Duties How to set Payor and Duties Payor 1. When you are creating a shipping label on […]

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DHL Paperless Customs

The majority of international shipments require submission of the commercial invoice or customs declarations for the package. DHL Paperless allows its users to submit customs documents electronically with no need for printing out additional paperwork for supported countries, please click here to see a list of accepted countries. How do I submit DHL Paperless customs […]

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How do I set up DHL in Ordoro?

1. Click on your company name in the top right corner of your account. 2. Click Account Settings. 3. Click on Shippers/Carriers in the left-hand menu. 4. Click Add a Shipper. 5. Select DHL. 6. From your DHL account, find your Payment Account Number and plug it into Ordoro. 7. Click on Create. NOTE: Ordoro only supports […]

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