Inventory Log

To see a log of all the inventory changes to a specific SKU, you can export a CSV file from the product detail page. Here’s how you do it. Go to the Products tab and search for the product you want to modify. Click on the SKU. In the Product Detail page that opens up, find the section that says Inventory […]

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How do I import orders via a csv file?

1. Go to Settings in the upper right hand corner 2. Select Data Import from the drop down menu 3. In the dropdown, select ‘Create Orders’ 4. Download the Example File 5. Edit the example file or create a CSV file that matches the example template 6. Upload the file using the drag and drop feature or […]

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What is the needs-sync filter and why do I care about it?

If you are an Ordoro Pro user, under the Products tab, you may have noticed the Needs Sync filter Here is that that filter is used for – Since Ordoro is a multichannel inventory management tool, Ordoro is constantly synchronizing your stock levels with all your sales channels (Shopify, Amazon, BigCommerce, eBay, etc.). Some of […]

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Why can’t I archive a sku that is part of a kit?

When you try to archive a sku, you may see the following error message This error occurs because you are trying to archive a sku that is part of a kit. In the screenshot above, the sku 11111 is part of a kit. And therefore, that sku cannot be archived. Here is why – Once you […]

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Inventory management terminology explained

We are updating Ordoro and have come up with new, more accurate names for certain columns. See below! “On Hand” is now “Physical On Hand” “To be Shipped” is now “Total Committed” We also have also added new columns. Total Available This is the quantity remaining after you ship out all new and pending orders. This […]

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