What level of data integration does Ordoro have with WooCommerce?

Ordoro connects to your WooCommerce store using the WooCommerce REST API . WooCommerce team is continually improving the features of their API, but based on where it stands today, here is the level of data integration that Ordoro has with WooCommerce Automatically import products from WooCommerce into Ordoro Automatically import orders from WooCommerce into Ordoro Automatically update […]

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Debugging common WooCommerce connection issues

General tips For more tips on debugging WooCommerce connection issues, see this helpful support article from WooCommerce. What version of WooCommerce are you using? Ordoro only works with WooCommerce 2.2.0 and above. Is the REST API enabled? In your WordPress Admin, go to WooCommerce -> Settings -> General. And make sure the Enable the REST […]

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Which WooCommerce order statuses are downloaded into Ordoro?

By default Ordoro only imports orders from WooCommerce with the following statuses: Processing But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like to add […]

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How long do orders take to import once I add a sales channel?

Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]

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Setting Max Export Quantity by Cart

By default, Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to write back a portion of that number, you can set a Max Export Quantity per sales channel and product. This will export the desired quantity to your sales channel as long as you have more than the […]

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WooCommerce and Ordoro setup for updated WooCommerce accounts

Login into your WordPress Admin screen (Go to yourstore.com/wp-admin) 1. Check which version of WooCommerce you’re running. Go to WooCommerce -> System Status. Then view which version you’re on. WooCommerce API works only for WooCommerce version 2.2.0 or above. If you want to use OAuth, then you need to be on WordPress version 2.8 or […]

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How to set up Advanced Shipment Tracking in Ordoro for WooCommerce carts?

By adding the Advanced Shipment Tracking (AST) plugin, Ordoro can sync tracking information to the Shipment Tracking field in WooCommerce, instead of the default method. Click here for details on Ordoro’s default WooCommerce tracking. Below are the steps on how to set up Ordoro to sync tracking back to WooCommerce as Shipment Tracking. 1. Go […]

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How does Advanced Shipment Tracking by Zorem work in Ordoro?

Ordoro’s native WooCommerce integration sends tracking back as an Order Note. See more information here. With Zorem’s Advanced Shipment Tracking (AST) extension, Ordoro can do the following. Send tracking to WooCommerce for partially shipped orders. Save the shipping information as tracking vs. an order note. Additionally, AST provides custom email templates, custom tracking widgets, and […]

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