What level of data integration does Ordoro have with WooCommerce?

Ordoro connects to your WooCommerce store using the WooCommerce REST API . WooCommerce team is continually improving the features of their API, but based on where it stands today, here is the level of data integration that Ordoro has with WooCommerce Automatically import products from WooCommerce into Ordoro Automatically import orders from WooCommerce into Ordoro Automatically update […]

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WooCommerce and Ordoro setup

Login into your WordPress Admin screen (Go to yourstore.com/wp-admin) 1. Check which version of WooCommerce you’re running. Go to WooCommerce -> System Status. Then view which version you’re on. WooCommerce API works only for WooCommerce version 2.2.0 or above. If you want to use OAuth, then you need to be on WordPress version 2.8 or […]

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WooCommerce setup checklist for Ordoro

This article has moved. Please visit the updated article If you are on WordPress  version 2.7 or above, then Ordoro uses OAuth over HTTP for authenticating your WooCommerce api connection – Inside your WordPress admin, go to WooCommerce -> Settings -> Checkout. And make sure that SSL is disabled. Because WooCommerce has a known bug which causes OAuth […]

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Debugging common WooCommerce connection issues

General tips For more tips on debugging WooCommerce connection issues, see this helpful support article from WooCommerce. What version of WooCommerce are you using? Ordoro only works with WooCommerce 2.2.0 and above. Is the REST API enabled? In your WordPress Admin, go to WooCommerce -> Settings -> General. And make sure the Enable the REST […]

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Which WooCommerce order statuses are downloaded into Ordoro?

WooCommerce has multiple statuses you can assign to your orders.  These can help you sort and filter them in a way that makes the most sense for your business. By default, Ordoro will only download certain statuses that usually indicate that the order has been paid for and is ready to be shipped out. Here […]

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Can I choose which order statuses are imported from WooCommerce?

By default Ordoro only imports orders from WooCommerce with the following statuses: Processing But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like to add […]

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How long do orders take to import once I add a sales channel?

Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]

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Setting Max Export Quantity by Cart

By default Ordoro will export your entire inventory quantity to your sales channel, however, if you’d like to only write back a portion of that number, you can set the Max Export Quantity per sales channel. This will export your desired inventory quantity to your selected sales channel as long as you have over that […]

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