Ordoro connects to your WooCommerce store using the WooCommerce REST API . WooCommerce team is continually improving the features of their API, but based on where it stands today, here is the level of data integration that Ordoro has with WooCommerce Automatically import products from WooCommerce into Ordoro Automatically import orders from WooCommerce into Ordoro Automatically update […]
An in-depth guide for linking your WooCommerce sales channel with Ordoro. This will include important information needed to sync your account so you can create shipping labels and manage your inventory.
Debugging common WooCommerce connection issues
While connecting WooCommerce to Ordoro is generally seamless, there can always be bumps in the road. This support article shares a few things to check if the sync is unsuccessful. Notes about plugins: If Ordoro was synced with WooCommerce, the connection failed, AND you recently installed a new plugin, we may ask you to disable […]
How can I export my WooCommerce product information from WooCommerce?
To download your WooCommerce listing information, please follow these steps: Log in to your WooCommerce cart Go to CSV Import Suite Click the Export Products tab Click Export Products For more information on downloadable information from WooCommerce, visit this WooCommerce Support page.
Which WooCommerce order statuses are downloaded into Ordoro?
By default Ordoro only imports orders from WooCommerce with the following statuses: Processing But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like to add […]
How long do orders take to import once I add a sales channel?
Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]
WooCommerce and Ordoro setup
When connecting WooCommerce to Ordoro, we need your WooCommerce Consumer Key and Secret. There are a few other settings we’ll need to confirm too. See below for the simple steps to gather this information. Topics Getting connection keys from WooCommerce Entering WooCommerce keys in Ordoro Getting connection keys from WooCommerce There are multiple settings to […]
How to set up Advanced Shipment Tracking in Ordoro for WooCommerce carts
By adding the Advanced Shipment Tracking (AST) plugin, Ordoro can sync tracking information to the Shipment Tracking field in WooCommerce, instead of the default method. Click here for details on Ordoro’s default WooCommerce tracking. Below are the steps to set up WooCommerce tracking writeback back as Shipment Tracking. 1. Go to Zorem’s Advanced Shipment Tracking […]
How does Advanced Shipment Tracking by Zorem work in Ordoro?
What does the Advanced Shipment Tracking by Zorem do? Ordoro’s native WooCommerce integration sends tracking back as an Order Note. See more information here. With Zorem’s Advanced Shipment Tracking (AST) extension, Ordoro can do the following. Send tracking to WooCommerce for partially shipped orders. Save the shipping information as tracking vs. an order note. Additionally, […]