Configuring your Ordoro account

This article explains the first steps you’ll take when getting your Ordoro account up and running. If you would like to see a 60-second tutorial of Ordoro, go here instead Step 1: Link your shopping cart(s) with Ordoro This will allow Ordoro to download products and orders from your carts as well as write back tracking […]

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Set up your company information

1. GENERAL First set up the general information for your company. Go to Settings->General. And fill out the General Settings info and click Save. Here is what these fields are used for – Email used for outgoing messages: this email address will be used when sending emails from Ordoro.  Examples of emails sent from Ordoro […]

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Import your inventory / products

If you have just signed up for an Ordoro account, then your products (and orders) are automatically imported into Ordoro during the signup process. If you add new products in your sales channels, and want to import them into Ordoro, here are the steps to follow. 1. Go to the Products tab 2. Click on […]

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Set up your warehouses / locations

If you want to print shipping labels through Ordoro or ship from multiple locations  you will need to set up your warehouses locations. Theses location will be used as your ship from address. Go to Settings >Warehouses You should see at least one location marked as your default warehouse. Click Edit, then type in your […]

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Set up your suppliers

If you are using Ordoro for dropshipping or for restocking products, you need to configure your supplier information inside Ordoro. Configuring that information is easy. Here is a video that explains how to do it. Or scroll down to see instructions with screenshots   1. Click on your Business Name in the top right-hand corner of […]

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How do I use the Data Import?

You can use Ordoro’s Data import feature for many bulk tasks, such as updating product weights and inventory quantities in bulk creating and updating supplier info assigning dropship suppliers in bulk creating new products archiving and unarchiving products in bulk creating manual orders updating orders with shipment tracking information updating warehouse product information etc. Just follow […]

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How do I delete a tag from Ordoro?

In Ordoro version 2 To delete a tag from either your Orders or Shipments tabs, you will follow these steps: 1. Select the checkbox on an Order or Shipment 2. Click Add Tag   3. Click the trashcan icon to the right of the tag you’d like to delete   Note: If you delete a tag […]

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Getting to know the new navigation bar

Ordoro will be implementing a new, more streamlined, navigation bar inspired by feedback from our users. This new navigation bar makes your tabs easier to access takes up less real estate works better on mobile devices Now, let’s get to know the new navigation bar! Ordoro V2 Ordoro V3 All functionality that was available with […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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Magento 2.0 and Ordoro Setup

Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user in your Magento cart first and then connect the cart in Ordoro. IN MAGENTO 2.0: 1. Select the System option on the left side panel 2. Select the User Roles option 3. Select the Add New Role option […]

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How do I upload my logo used on the shipping label feature?

Ordoro uses the logo saved in the Packing Lists settings for the logo on label feature. Please follow these steps to upload your logo: 1. Click on your business name in the top right-hand corner 2. Select the Packing Lists option 3. Select Edit next to the Packing List 4. Select the orange “Upload Logo File” […]

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How do I setup User Permissions?

User Permissions are a great way to limit what individual users can view within Ordoro. Admins will have full access and will determine which of the following sections each user can view: Orders POs Settings Products Analytics *Note: this feature is not available for some Ordoro plans. If you do not see User Permissions in your […]

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How do I delete a sales channel, supplier, user, or warehouse?

There are times when you may discontinue working with a particular sales channel, supplier, user, and/or warehouse. However, deleting any of those settings can lead to loosing valuable order history data associated with them. Hence, if you find yourself desperately looking for the delete button, simply email support@ordoro.com and let us know what you want to be […]

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