What is Amazon FBA? Amazon FBA (Fulfillment by Amazon) is a service offered by Amazon that let’s you rent out their warehouses to fulfill your orders. Here is how it works. How do I set up Ordoro to recognize the Amazon FBA products? How do I send my orders into Amazon FBA? Once the initial […]
Ordoro can automatically import your Amazon FBA inventory levels and sync them with your sales channels (such as Shopify, eBay, BigCommerce, WooCommerce, etc.) For example, you are selling on Shopify and use Amazon FBA to fulfill orders. Connect Shopify and Amazon to Ordoro. Then, link your Amazon FBA warehouse to Ordoro. Once you do this, […]
If you’d like to cancel an order sent to FBA for fulfillment, follow these steps: Note: Orders can only be canceled while they are in the Planning status. Once they move to Shipping, you will be unable to cancel them. For more information on canceling FBA orders, visit this Amazon support article.
Why it’s important to use the same SKUs When Ordoro routes your orders to Amazon FBA, your SKUs are essential. See below to ensure orders are successfully sent to Amazon FBA. If you have scenario 2, you’ll need to set a Supplier SKU in Ordoro to match the Amazon FBA SKU. See the steps below. […]
Regular Supplier To cancel a dropship request you will need to Reach out to your dropshipper directly either via phone or email and let them know to cancel the fulfillment request. Cancel the dropship request in Ordoro by deleting the shipment. FBA Supplier To cancel a FBA dropship request, there are two options: If the FBA […]
Ordoro can route orders from non-Amazon channels (like Shopify, eBay, etc.) to Amazon FBA for fulfillment. The routing can happen automatically or manually. Topics Amazon FBA workflow Once you dropship an order to Amazon FBA, Ordoro will: Errors can happen when Ordoro tries to send the order to Amazon. To help with this, Ordoro will: […]
When routing your orders manually to FBA through Ordoro, you’ll have three different shipping speeds you can pick from. They are: Standard Expedited (two-day) Priority (next day) You can learn more about FBA’s shipping speeds and rates on this Amazon Support page.
Are you experiencing oversold products on Amazon or encountering FBM (Fulfilled by Merchant) listings for your FBA items? You could be dealing with ghost listings. Topics What is a ghost listing? 1. Ghost listings occur when a seller lists an item as FBA, but a duplicate FBM product is mistakenly created. 2. Ghost listings are […]
It’s incredibly important that you make sure your Ordoro products have the correct Amazon Fulfillment Channel (FBM or FBA) assigned to them. If not, you run the risk of creating a ghost listing on Amazon. Click here for details. Topics When to update a product’s Fulfillment Channel status If you are updating an Amazon product […]
What is Amazon Fulfillment Latency/Handling Time? Amazon’s Fulfillment Latency (also known as Handling Time or Production Time) specifies the number of business days you have to ship out Amazon orders. The default value is 1-2 business days. If you are selling through Amazon Seller Central, Fulfillment Latency has implications on your Amazon account status and […]
Whether you need to resend a dropshipment request to the same supplier, or send a new dropshipment request to a different supplier, Ordoro has your back. See the Topics below to resend a dropshipment order. Topics Resending your Dropshipment Reqeust to the same supplier If you want to send another email to the same supplier […]
Once you route an order to Amazon FBA (see how here), issues may arise. See potential errors below and how to resolve them. Topics How FBA routing errors are managed in Ordoro When routing an order, if Ordoro receives an error from Amazon, we will: Ordoro checks for errors every 30 minutes. To find an […]