There are several ways to add Internal Notes in Ordoro. These notes will not be seen on packing slips and will only display in your Ordoro account.

  1. When you manually create an order, you are able to add Internal Notes under the Order Info section on the left side of the page.

2. You can add Internal Notes on the Orders List Page when you expand an order in the Order list view.

3. You can add Internal Notes on an Order Detail page.

4. To view your Internal Notes in a report, go to Other Actions and click on Export the CSV. The field for Internal Notes will show up in both the Order Summary and Order Detail. If you would like more information on exporting information, please visit this article.

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