Electronic trade documents (ETD) give users a convenient option to send international trade documents electronically – so no need to print and attach separately. Not all countries need or accept ETD, so Ordoro allows you to manage for which orders ETD should be sent. Ordoro even knows which countries do and don’t require ETD and […]
Ship From: Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 Ship To: (Domestic) Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 […]
Ordoro does not have a way to support “Ship From” addresses that are not based in the United States at this time. We are looking in to building that integration in the future, so keep checking back with us!
A few things to double check: Do you have your FedEx account set up in Ordoro? Has your FedEx representative loaded your negotiated rates in to your account for API access? Are the weights, box dimensions, and method the same in both Ordoro and FedEx? Have you selected Residential/Commercial in both? Do you have any add […]
FedEx requires your customer’s phone number when creating a shipping label to ensure that your package will be delivered accurately. If FedEx experiences an issue delivering the package, they will reach out to the customer.
After a FedEx package is delivered, FedEx may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from those you […]