With Ordoro, it’s effortless to automate the process of importing orders and updating inventory quantities across all sales channels through the autosync feature. Here’s how you can set it up: Note: To manually sync carts on a one-off basis, see this article. Topics How to enable autosync 1. Click on the blue Sync button on […]
Sync Settings
Once your account settings have been inputted, you will need to sync your sales channels into Ordoro to use our awesome features. Please take a look at our detailed and in-depth articles containing instructions on how to get started syncing your sales channels into Ordoro. If you have any questions that are not addressed or something does not make sense below, please send us an email or give us a call. Enjoy and Happy Shipping!
How can I run a one-time sync with my sales channels?
Using Ordoro, you can let the system automatically update your orders and products from different places you sell, thanks to something called Autosync Settings. Want to learn more about these settings? Check out our easy-to-read article about Autosync Settings. But what if you need to update an order right away and can’t wait for the […]
How to disable automatic order imports
By default, Ordoro will automatically import your new products and orders once an hour. If you want to disable the autosync and prefer to run the tasks manually, you’ll need to turn off your autosync. To turn off the automatic order downloads, you will: 1. Go to Sync in the upper right-hand corner 2. Deselect […]
Checklist for Upgrading Account from BASIC to PRO
Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]
Magento 2.0 and Ordoro Setup
Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user/integration to your Magento cart first and then connect the cart in Ordoro. Depending on your version of Magento 2, you’ll either connect via user-auth or integration two-factor authentication (2FA). Topics Magento without two-factor authentication Magento with two-factor authentication […]
Can I import my Amazon FBA orders into my Ordoro account?
Yes, Ordoro is able to import orders that are fulfilled by Amazon into your Ordoro account. To import your FBA orders automatically once a day, please follow these steps: Once autosync has been enabled, Ordoro will import Shipped FBA orders once a day. This task will kick off late in the evening. When the Shipped […]
How do I enable or disable Inventory Writeback to my sales channels?
By default, Ordoro will automatically import your new orders once an hour, but will not automatically write back inventory to your sales channels. To enable automatic Inventory Writeback to your sales channels, please follow the steps below: 1. Go to Ordoro Sync Settings by clicking the blue Sync button in the upper right-hand corner. 2. […]
What is an Autosync Disabled email?
You may receive an Autosync Disabled email from the Ordoro Support team. This article describes what this email means and how to resolve it. Topics What is an Autosync Disabled email? How do I fix the problem? What does the email look like? Things to note What is an Autosync Disabled email? When the Ordoro […]
Why don’t I see a Sync button?
You may notice the Sync button is not available if you are using a new Ordoro account or only use Ordoro to create manual orders. That is because the Sync button will only be displayed if a sales channel is connected to Ordoro. This button opens the Ordoro Sync Settings menu, where you can view […]