How does Ordoro automatically import orders and update inventory?

Ordoro can automatically import your orders and update inventory quantities for all your sales channels. The autosync feature is very easy to set up. Here is how it works. Note: To manually sync carts on a one-off basis, see this article. Topics How to enable autosync How to disable autosync What do the different autosync […]

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How can I run a one time sync with my sales channels?

Depending on the Autosync Settings enabled for your account, Ordoro will import your orders, products, and writeback inventory across all your sales channels automatically. For more information on Autosync Settings, please see this support article. However, there may be times that you need to sync an order or product before the next Autosync is scheduled […]

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How to disable automatic order imports

By default, Ordoro will automatically import your new products and orders once an hour. If you want to disable the autosync and prefer to run the tasks manually, you’ll need to turn off your autosync. To turn off the automatic order downloads, you will: 1. Go to Sync in the upper right-hand corner 2. Deselect […]

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Checklist for Upgrading Account from BASIC to PRO

Pre-Inventory SYNC Checklist: 1. Do NOT Sync inventory to your sales channels until you’re 110% sure Ordoro reflects to most up-to-date inventory quantities. 2. Make sure your SKUs match across all your sales channels. If SKUs do NOT currently match, please call Ordoro support @ 512.271.9453 ext. 3 to speak with a representative on what the […]

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Magento 2.0 and Ordoro Setup

Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user in your Magento cart first and then connect the cart in Ordoro. There are two ways to connect your Magento cart to Ordoro, depending on what version of Magento 2 that you have. MAGENTO WITHOUT TWO FACTOR AUTHENTICATION […]

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Can I import my Amazon FBA orders into my Ordoro account?

Yes, Ordoro is able to import orders that are fulfilled by Amazon into your Ordoro account. To import your FBA orders automatically once a day, please follow these steps: Click the blue Sync button in the top right-hand of your account. Find your Amazon cart. Select the checkbox next to the Import FBA Orders. Select […]

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How do I enable or disable Inventory Writeback to my sales channels?

By default, Ordoro will automatically import your new orders once an hour, but will not automatically write back inventory to your sales channels. To enable automatic Inventory Writeback to your sales channels, please follow the steps below: 1. Go to Ordoro Sync Settings by clicking the Sync button in the upper right-hand corner. Note: This […]

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What is an Autosync Disable email?

Periodically, you may receive an Autosync Disable email from the Ordoro Support team. Receiving this email means Ordoro can no longer connect to your Sales Channel to import orders or products. You will need to reauthorize your Sales Channel and reenable autosync for your Sales Channel. The Autosync Disable Email We noticed that your Sales […]

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