International Shipping: Customs Description Character Limits

When you create an international shipping label, the carrier needs a product description for the customs form (example: “Women’s cotton t-shirt, size medium, new.”). Carriers often have strict character limits for this field. If the description is too long, the carrier can reject the shipment, and the label won’t be created. To help prevent that, […]

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How do I set up my NSA account via USPS Ship?

If you have a USPS Negotiated Service Agreement (NSA), you can connect it to Ordoro using the USPS Ship integration. This lets you access your contracted USPS rates when creating labels in Ordoro. Follow the steps below to connect your USPS Business account and enable your NSA rates. Connect your USPS Business Account Your USPS […]

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What happens when a shipping carrier is archived?

Archiving a shipping carrier in Ordoro helps clean up your carrier list without removing historical shipment data. Once a carrier is archived, it becomes inactive for new rate requests and label creation, but existing shipment records remain fully accessible. Note: Archiving is only available for non-USPS carriers. If you need to archive a USPS account, […]

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