How do I sign up for a webinar?

In our 30 minute intro webinar, we will cover how Ordoro links to your sales channel (Amazon, eBay, BigCommerce, Shopify, etc.) and what functionality we can add to your e-commerce workflow. We’ll also walk through the basic steps to create a shipping label with USPS. A short Q&A will follow.   Webinars are currently on hold, […]

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Ordoro daily workflow in 60 seconds

For Ordoro version 2 This video will show you the Ordoro shipping workflow in 60 seconds. If you want to learn more about all the other features of Ordoro, please visit the features section of our website. 1.  Import orders from Cart When you first set up your sales channels in Ordoro we will automatically […]

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How does manual dropshipping work in Ordoro v3?

Ordoro v3 is set by default to automatically route orders when products are marked as dropshipped. For more information please see our Fully Automated Dropshipping workflow article. If you do not want orders to automatically route, please contact support@ordoro.com and we will turn off the automatic dropship feature for your account. Here is the workflow […]

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Warehouse Inventory Write-Back By Sales Channel

You have the ability to write your inventory quantities back by Warehouse and Sales Channel. This gives you the option to pick and chose which warehouse quantities you sync back to certain carts. Go to Settings -> Sales Channels -> click on edit Choose the warehouses that you want to map to that specific sales […]

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How do I display Kit Components on Packing Slips and Pick Lists?

With Ordoro’s new multiple print layouts when printing your shipping labels, packing slips, and pick lists, you now have the option to show KIT components on the packing slips and pick lists. **Please note the multiple print layouts feature is only available on Ordoro v3.** Please contact support@ordoro.com for further instructions on how to start a […]

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How to create shipping label presets?

What are shipping presets? Ordoro v3’s shipping presets allow you to process your orders in no time by applying recurring shipping parameters in no time.  Configure and save presets that automatically set shipping specifics for your orders. You can select from a variety of criteria like shipping carrier, method, ship date, delivery confirmation, product dimensions, weight, […]

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How do I get access to Ordoro v3?

Why do I want to be on Ordoro v3 and how do I gain access to it? The why is quite easy, Ordoro v3 comes with some really powerful features that you’ll be able to take advantage of. You can find a more detailed list on Ordoro v3’s features here. Now for the how part, […]

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Fully automated dropshipping with Ordoro 3

How does Ordoro’s automated dropshipping work? Once you have a default dropship supplier assigned to your products and have marked those skus to be auto-dropshipped, all incoming orders will automatically get split up into supplier specific orders and immediately routed to the assigned default supplier via email upon order import. Here is how it works step-by-step: Assign skus to […]

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What does “Default Match” mean for address validation?

When an order is imported, Ordoro validates the customer’s shipping address. Based on the accuracy of the Ship To address provided, you will see the address is written in different colors. If the address is listed in black, then it has been validated If the address is listed in yellow, then it may need additional […]

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How Real Time Tracking Status works in Ordoro

Ordoro now updates the tracking status for every USPS package in real time — from when it leaves your door to when it arrives at the customer’s door —  and displays the info in the Order List and Order Detail page. Note: This feature is only available in Ordoro 3 for USPS labels at the moment […]

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How to set up the Direct-to-Printer feature in Ordoro

The direct-to-printer feature allows you to connect your printers to Ordoro for streamlined label printing. Once labels are generated, they can be sent to your printer with a single click. No more PDF windows, no more unnecessary clicking. How to enable the direct-to-printer feature: 1. Go to PrintNode.com 2. Sign up for an account See PrintNode’s pricing […]

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How do I use the Ordoro orders list page?

In this article, we will explain the different components of the orders page. 1. This section shows the number of orders in each STATE. Here are the different order STATEs that Ordoro tracks: Awaiting Fulfillment – When the order is freshly imported from your shopping cart, all automation is applied, and then the order is shown in […]

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How do I process an order in V3?

In Ordoro V3 orders are automatically processed when they are imported. What does this mean? orders that contain dropshipped items are split if necessary and sent to your supplier for dropshipping as soon as you login, you can go to the Awaiting Fulfillment section and start creating labels  

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How do I split an order into multiple shipments?

Sometimes an order needs to be split into multiple boxes or shipments.  Here are some of the reasons you may want to do this – The order has too many products and they all don’t fit into one box. So you want to ship them out in separate shipments. One of the products in the order […]

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