X Delivery is a fast-growing startup that offers competitive, flat-rate shipping options for e-commerce sellers. For more information, see our help article. If you are an existing Ordoro customer, please follow these steps: X Delivery setup Reach out to X Delivery to set up an account. Notify your X Delivery Account Representative that you plan […]
What is X Delivery and how does it work?
Based in Austin, TX, X Delivery is a fast-growing startup that utilizes technology and an ever-expanding network of carriers to bring competitive, flat-rate shipping options for direct-to-consumer (D2C) e-commerce businesses. They also have delivery options for vape or e-cigarette related products. Which X Delivery shipping accounts does Ordoro support? X Delivery Standard Retail Account– For […]
How do I generate a manifest for X Delivery shipments?
If you are shipping with X Delivery in Ordoro, you are required to generate a daily manifest for your shipments. At this time, the X Delivery manifest is not generated in Ordoro. Please reach out to your X Delivery Account Representative for assistance setting this up.
What is the X Delivery Claims Process?
Filing a claim is quick and easy with X Delivery. Before you begin the claim process, it is important to identify the type of claim you would like to submit – lost in transit vs. damaged AND freight (50+ shipments) vs. parcel (individual tracking number). What makes a shipment eligible to file a claim? X […]
How do I set up my shippers?
You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Go to Integrations -> Shippers/Carriers 3. Click Add a shipper 3. Select the shipper you want to configure. Amazon Seller Fulfilled Prime will require that […]