You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Click on Shippers/Carriers 3. Click Add a Shipper 3. Click on the shipper you want to configure. Ordoro supports FedEx, UPS, and USPS (through Endicia). […]
FedEx
You will need to set up your FedEx shipping accounts before you can start printing shipping labels. Setting up your accounts is easy! Please follow these detailed instructions on how to set up your FedEx account to Ordoro along with any additional information that may be needed.
How do I set up FedEx in Ordoro?
To get your negotiated FedEx shipping rates in Ordoro, simply set up your FedEx account in Ordoro. To do so you will generate your unique meter number by following the instructions below. 1. Click on your company name in the top right-hand corner. Select Account Settings. 2. Go to Integrations and select Shippers/Carriers. 3. Click Add […]
Why is a phone number required for my warehouse/ship from location?
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. To set up your Ship From or Warehouse phone number, you will follow these steps: 1. Log in to your Ordoro account 2. Click Settings […]
Can I request a package pickup from FedEx?
Requesting a Package Pickup through FedEx.com: You will be able to see the labels you created through Ordoro in FedEx almost immediately. If you then need to request a package pickup, you will follow the below steps: Login to your FedEx account Go to the Ship tab Select Schedule a Pickup Requesting a Package Pickup over the phone with FedEx: […]
Can I use an international address to ship with UPS and FedEx?
Ordoro does not have a way to support “Ship From” addresses that are not based in the United States at this time. We are looking in to building that integration in the future, so keep checking back with us!
What are the character limits per field for FedEx labels?
Ship From: Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 Ship To: (Domestic) Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 […]
What is the address format to ship to Puerto Rico?
Different shipping carriers require packages going to US territories (like Puerto Rico) to follow certain address formats to create shipping labels. In many cases, you’ll need to fill out customs declarations, even though the carrier considers the shipment a domestic one. Shipping via USPS: The USPS requires shippers to use the two-character abbreviation for the state/region and […]
How to ship hazardous materials in Ordoro?
Depending on the type of hazardous materials you want to ship as well as which shipper you’re shipping them with, the following options are available to you in Ordoro: FedEx Ground ORMD SMALL_QUANTITY_EXEMPTION BATTERY DRY ICE Express or International LIMITED_QUANTITIES_COMMODITIES REPORTABLE_QUANTITIES DRY ICE UPS DRY ICE For more information, restrictions, and requirements on shipping […]
Can I use FedEx third party billing for shipping in Ordoro?
Absolutely, and here is how you do it: Find the order in your Orders -> Awaiting Fulfillment tab Select the checkbox right next to the order number to open the Shipping Label panel on the right Choose FedEx as your carrier Click on the Additional Options dropdown menu Under Payor, select Third Party and enter the third […]
Can I ship dangerous goods or hazardous materials in Ordoro?
Depending on the type of dangerous goods/hazardous materials you want to ship as well as which shipper you’re shipping them with, the following options are available to you in Ordoro under the Additional Options in the label panel. FedEx Ground ORMD SMALL_QUANTITY_EXEMPTION BATTERY Express or International LIMITED_QUANTITIES_COMMODITIES REPORTABLE_QUANTITIES UPS Dry Ice For more on […]
Why does FedEx require my customer’s phone number to create a label?
FedEx requires your customer’s phone number when creating a shipping label to ensure that your package will be delivered accurately. If FedEx experiences an issue delivering the package, they will reach out to the customer.
Why are my charges from FedEx higher than those I was quoted in Ordoro?
After a FedEx package is delivered, FedEx may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from those you […]
How do I display my company logo on my shipping labels?
Ordoro can automatically add your company’s logo to your shipping labels. Here is what the shipping label looks like with your logo on it To apply your logo to your shipping labels make sure you have uploaded your logo into Ordoro. Ordoro uses the logo saved in the Packing Lists settings for this feature. […]
How do I manage what international orders receive FedEX Electronic Trade Documents (ETD) in Ordoro?
Electronic trade documents (ETD) give users a convenient option to send international trade documents electronically – so no need to print and attach separately. Not all countries need or accept ETD, so Ordoro allows you to manage for which orders ETD should be sent. Ordoro even knows which countries do and don’t require ETD and […]
2018 Holiday Shipping Deadlines
USPS Domestic Parcel Select Ground Friday, December 14 First Class Thursday, December 20 Priority Mail Thursday, December 20 Priority Mail Express Saturday, December 22 International First Class International Service Saturday, December 1 Priority Mail International Saturday, December 1 Priority Mail Express International Saturday, December 8 Global Express Guaranteed Wednesday, December 19 Please see USPS Holiday […]
Why is a phone number required for my warehouse/ship from location?
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. To set up your Ship From or Warehouse phone number, you will follow these steps: 1. Log in to your Ordoro account 2. Select your […]
Can I schedule pickups with FedEx through Ordoro?
Yes! You will need to contact Ordoro Support to activate this on your account. Email support at support@ordoro.com Once Ordoro Support has activated this for your account, you can schedule your pickups through the Ordoro application. Click on the Orders tab in Ordoro 1. Click on Other Actions and select Schedule Pickup from the drop-down […]