How do I set up my shippers?

You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Go to Integrations -> Shippers/Carriers 3. Click Add a shipper 3. Select the shipper you want to configure. Amazon Seller Fulfilled Prime will require that […]

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How do I set up FedEx in Ordoro?

To see your negotiated FedEx shipping rates in Ordoro, you’ll connect the FedEx account in Ordoro. You’ll need your unique FedEx meter number to connect. See the instructions below. 1. Click on your company name in the top right-hand corner. Select Account Settings. 2. Go to Integrations and select Shippers/Carriers. 3. Click Add a shipper and […]

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What are the character limits per field for FedEx labels?

Ship From: Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30   Ship To: (Domestic) Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30   […]

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What is the address format to ship to Puerto Rico?

Shipping carriers (like USPS or FedEx) require certain address formats for packages going to US territories (like Puerto Rico). In many cases, you’ll need customs declarations, even though these can be considered domestic shipments. Shipping via USPS USPS requires a two-character abbreviation for the state/region and US for the country. Here’s an example of how […]

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Can I use FedEx third party billing for shipping in Ordoro?

Absolutely, and here is how you do it: 1. Go to Orders and select an order to ship. 2. In the Shipping Label panel on the right, select FedEx as the Carrier and click on Additional Options to expand the menu. 3.  Under Payor, select Third Party from the dropdown menu and enter the following information: Payor Account Number  4. When you’re ready to […]

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Why are my charges from FedEx higher than those I was quoted in Ordoro?

After a FedEx package is delivered, FedEx may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from those you […]

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How do I display my company logo on shipping labels?

Ordoro can automatically add your company’s logo to your shipping labels. Here is a sample of how it will appear. To apply the logo, you’ll need to upload the image to your Packing List settings. Follow these steps to set this up. 1. Click on your Company Name -> Account Settings. 2. Select the Packing […]

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Can I schedule pickups with FedEx through Ordoro?

Yes! You can schedule your FedEx pickups in Ordoro. It’s easy! This is only for FedEx Packages at this time, so you will not be able to schedule a pickup for other shipping services. 1. Go to Orders. Click on Actions and select Schedule Pickup from the drop-down menu. 2. Choose the warehouse you would […]

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Can my shipments measurements be sent to FedEx and UPS in metric?

Yes! Ordoro allows you to send your package measurements to FedEx and UPS in metric instead of standard/imperial units. Follow the steps below to set your Ordoro account to do this for your measurements: 1 . Select your business name in the upper-right corner and then select Account Settings. In the left-hand menu, select Shippers/Carriers. […]

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