You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, go to Settings -> Shipping -> Add a Shipper 2. Click on the shipper you want to configure. Ordoro supports FedEx, UPS, and USPS (through Endicia). FedEx will require your Fedex account number […]
FedEx
How do I set up Fedex in Ordoro?
To get your negotiated FedEx shipping rates in Ordoro, simply set up your FedEx account in Ordoro. To do so you will generate your unique meter number by following the instructions below. 1. Go to this web page 2. Enter in your username and password, then select Web Services for Shipping from the drop down menu […]
Why is a phone number required for my warehouse/ship from location?
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. To set up your Ship From or Warehouse phone number, you will follow these steps: 1. Log in to your Ordoro account 2. Click Settings […]
Why does FedEx require my customer’s phone number to create a label?
FedEx requires your customer’s phone number when creating a shipping label to ensure that your package will be delivered accurately. If FedEx experiences an issue delivering the package, they will reach out to the customer.
Can I request a package pickup from FedEx?
Requesting a Package Pickup through FedEx.com: You will be able to see the labels you created through Ordoro in FedEx almost immediately. If you then need to request a package pickup, you will follow the below steps: Login to your FedEx account Go to the Ship tab Select Schedule a Pickup Requesting a Package Pickup over the phone with FedEx: […]
Can I use an international address to ship with UPS and FedEx?
Ordoro does not have a way to support “Ship From” addresses that are not based in the United States at this time. We are looking in to building that integration in the future, so keep checking back with us!
What are the character limits per field for FedEx labels?
Ship From: Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 Ship To: (Domestic) Field Maximum Character Count Name (First and Last) 35 Company Name 30 Address Line 1 30 Address Line 2 30 City 30 State 30 […]
Analytics – Shipping Stats
To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the shipping stats for your company, click on the Analytics tab->Shipping Stats. The Shipping stats section has three sub-sections: Each of these charts are explained below. Shipping Costs by Carrier Shipping Costs by Method Order fulfillment speed […]
What is the address format to ship to Puerto Rico?
Different shipping carriers require packages going to US territories (like Puerto Rico) to follow certain address formats to create shipping labels. In many cases, you’ll need to fill out customs declarations, even though the carrier considers the shipment a domestic one. Shipping via USPS: The USPS requires shippers to use the two-character abbreviation for the state/region and […]