How to import custom fields from Volusion

When a customer is placing their Volusion order, you may want to offer customized options. If so, Volusion’s Custom Fields come in handy. Here is how to import that information to Ordoro. NOTE: Ordoro can only import one Custom Field at this time. Custom field setup in Volusion 1. Go to Settings -> Custom Fields. […]

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Which Volusion order statuses are downloaded into Ordoro?

By default, Ordoro imports orders from Volusion in the following status: Processing Ordoro can import any standard status stored in Volusion. Email Ordoro Support at support@ordoro.com if you’d like us to update your settings. List which statuses you want to import to Ordoro. New Pending Payment Declined Awaiting Payment Ready to Ship Pending Shipment Partially […]

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How can I get my Volusion orders ready to re-import into Ordoro?

In some cases, Volusion orders may not import into Ordoro for various reasons. For Ordoro to import these orders, you will need to reset the order export in your Volusion account. How to reset the Volusion order export 1. Log in to your Volusion account. 2. In Volusion, find the order(s) that are not importing. […]

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What should I know about my Volusion integration with Ordoro?

Below is helpful information to know when connecting Ordoro to Volusion. There are details about which order status is imported as well as other nuances. Note: Ordoro integrates with Volusion’s v1 version (legacy). Please reach out to Volusion’s Support Team if you’re unsure which version you have. Topics Order import Product import Product variations Tracking […]

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Volusion and Ordoro Setup

Connecting your Volusion sales channel to Ordoro is easy.  Please follow the steps below.**NOTE** Ordoro integrates with the Volusion V1 version at this time. If you are not sure which version of Volusion you are running, please reach out to the Volusion support team for verification. FIRST, you will need to find the encrypted password […]

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What should I know about my sales channel’s integration with Ordoro?

Ordoro integrates with many sales channels and marketplaces. Each may have quirks/unique aspects, so we’ve compiled a list here. All carts have links to support articles to explain these differences. Sales channels 3dcart Amazon BigCommerce ChannelAdvisor eBay Ecwid Etsy Magento Shopify Square Squarespace Stripe Walmart WooCommerce Volusion 3dcart Ordoro only imports certain statuses from 3dcart. […]

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How do I merge orders in Ordoro?

A customer may place two separate orders that need to ship to the same address. In these cases, you can utilize the Merge Order feature. Multiple orders from the same sales channel can be merged so you only need to create one shipping label. Please follow these steps to merge orders: Click on the Orders […]

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