Which Volusion order statuses are downloaded into Ordoro?

By default Ordoro only imports orders from Shopify with the following status: Processing But, Ordoro has the ability to import any status stored in Volusion. If you would like Ordoro to import any of these other statuses, email the Ordoro Support at support@ordoro.com and let them know which of the below statuses you would like […]

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How can I get my Volusion orders ready to re-import into Ordoro?

Sometimes when using Volusion, your orders from Volusion will not import into Ordoro for various reasons. In order for Ordoro to import those orders, you will need to reset the order export in your Volusion account. Please follow these steps: 1 . Login to your Volusion account. 2 . Select the Inventory option and then […]

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What should I know about my Volusion integration with Ordoro?

Here are some quirks with the Volusion and Ordoro integration that you should be aware of when you connect the Volusion sales channel. **NOTE** Ordoro integrates with the Legacy Volusion version at this time. If you are not sure which version of Volusion you are running, please reach out to the Volusion support team for […]

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Volusion and Ordoro Setup

Connecting your Volusion sales channel to Ordoro is easy.  Please follow the steps below.**NOTE** Ordoro integrates with the Volusion V1 version at this time. If you are not sure which version of Volusion you are running, please reach out to the Volusion support team for verification. FIRST, you will need to find the encrypted password […]

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What should I know about my sales channel’s integration with Ordoro?

Ordoro integrates with many sales channels. Each sales channel may have quirks/unique aspects to be aware of. All carts are listed below with links to help articles to explain these differences. 3dcart Ordoro only imports certain statuses from 3dcart. Click Here for more details. If an order is split in Ordoro, each tracking number will […]

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How do I merge orders in Ordoro?

A customer may place two separate orders that need to ship to the same address. In these cases, you can utilize the Merge Order feature. Multiple orders from the same sales channel can be merged so you only need to create one shipping label. Please follow these steps to merge orders: Click on the Orders […]

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