Multichannel packing list Ordoro’s focus is to streamline your work process. As a multichannel solution, we offer the option to set a default packing list template for each of your sales channels. NOTE: Multichannel packing list is only available in Ordoro v3 Please follow these steps to set a default packing slip per Sales […]
Welcome to Ordoro v3! There are some big differences between the two versions that we thought we’d outline here as a helpful overview. Shipping In v2, orders are processed into shipments and from there you create your shipping labels in the ‘Shipments’ tab. In v3 this is not the case. The key difference in v3 is that […]
Yes, Ordoro can import orders with multiple shipping addresses. Currently, this is only available for BigCommerce and 3Dcart Sales Channels. When importing orders with multiple addresses for shipments in Ordoro, you will notice that a new order is created for each shipping address. For Example: Order 1-5632 imports into Ordoro with three ship-to addresses. That […]
Currently, only Shopify and Big Commerce sales channels have the ability to import images into Ordoro. If you are using one of these carts and your product images are not importing, contact support at 512.271.9453 or firstname.lastname@example.org, and a support member will help you import your images.
Shippability is a feature that will allow you to view the inventory availability of your products in new orders. Shippability will allow you to see what products you can fulfill and which ones you can’t. Ordoro Shippability feature will check to see if you have enough available on-hand inventory to process a new order in your account. You can view […]
To get your Newgistics shipping rates in Ordoro, simply set up your Newgistics account in Ordoro. To do so you will need to email email@example.com, and ask to add Newgistics to your account. Then follow these steps. 1. Click on your business name in the right hand corner, and click on Account Settings 2. In the […]
Absolutely! Give Ordoro an email to firstname.lastname@example.org and request for your Supplier to be archived. Make sure to let us know your Support Pin and the supplier(s) you are trying to archive. We will remove your supplier and leave any history you had with this supplier on your account.
You can filter easily through your Orders by using the tags applied to each Order. To do this you’ll want to go to the Orders tab and select Tags. You will be able to sort your orders based on tags you have applied. You will want to know how to use the choices between Any, […]
You can view your ETA on your shipments in your shipping menu. 1. Go to the Orders tab and select the order you are looking to ship. 2. In the right hand shipping menu, select Shipping Methods/Rates 3. Next to each method of delivery, there will be an ETA arrival date. See Below
You can print shipping labels from Ordoro on any shipment. It just takes a few steps. 1. Select the Order you need to ship in the Orders tab. 2. In the right-hand shipping menu, select the Presets button. 3. Scroll down and select the reference number. Then choose Product SKUs. This will print your shipping […]
Ready, set, workflow The holidays are almost here, and there’s no time like the present to prepare your workflow for the barrage of orders to come in the next weeks. With Ordoro 3, plenty of features and options have made their way into the app that are guaranteed to accelerate your fulfillment and eliminate errors. […]
Can I create barcodes in Ordoro? Want to take advantage of our barcoding features but have no barcodes on your products? No problem. Creating barcodes in Ordoro is easy. You can create barcodes based on different parameters like SKU or UPC Code. Ordoro can generate barcodes that will inform you of the product name, price, location […]
We’re happy to report to you that you can now add or edit notes for your customers’ orders in Ordoro. Things like gift messages, special instructions, gift wrapping preferences are now editable from within Ordoro. You will be able to edit your customers’ notes in two easy ways, by using our Orders List page and […]