How do I set up Canada Post in Ordoro?

To set up your Canada Post account with Ordoro you will take the following steps: 1. Login to your Ordoro account 2. Go to Settings in the upper right hand corner 3. Click on Shipping in the drop down menu 4. Click Add a Shipper 5. Click the Authorize button 6. You will be redirected […]

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How do I set up my shippers?

You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, go to Settings -> Shipping -> Add a Shipper 2. Click on the shipper you want to configure. Ordoro supports FedEx, UPS, and USPS (through Endicia). FedEx will require your Fedex account number […]

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Can Ordoro print Canada Post shipping manifest?

Yes. Once you are done with creating shipping labels for the day, just: Go to the Shipments tab Click on the Shipped filter Click the link that says Get SCAN/EOD form Click on that and it will generate the Canada Post shipping manifest form for you. NOTE: Only shipments for the present date’s ship date can be […]

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Can I add Signature Confirmation to my Canada Post Labels?

In Ordoro you can add Signature Confirmation to all applicable Canada Post labels. If you are shipping within Canada then all Priority shipments will receive Signature Confirmation at no extra charge. You can also add on Signature Confirmation to most other ship methods for an additional fee. For shipments within Canada, an image of the […]

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Can I request a package pickup from Canada Post?

You will be able to see the labels you created through Ordoro in Canada Post almost immediately. If you then need to request a package pickup, you will follow the below steps: Ensure that you have package pickup in your area by using this site If your packages qualify for pickup, sign in to your Canada Post account Go […]

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Analytics – Shipping Stats

To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the shipping stats for your company, click on the Analytics tab->Shipping Stats. The Shipping stats section has three sub-sections: Each of these charts are explained below. Shipping Costs by Carrier Shipping Costs by Method Order fulfillment speed […]

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Analytics – Financial Stats

To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the financial stats for your company, click on the Analytics tab->Financial Stats. The Financial Stats section has six sub-sections Revenue by date range and sales channel Costs by date range and sales channel Revenue & Costs statement by date […]

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How do I set default package dimensions for my products?

You can set and store default package box dimensions for your products in Ordoro. When an order comes in for the individual product only, Ordoro will automatically pre-fill the box dimensions into the label panel upon label creation. How do I set per product? (PRO accounts) 1. Select the Products tab in the green bar […]

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How do I get a label refund for Canada Post labels?

To request a label shipment refund for a Canada Post label that was printed but not used (i.e. damaged or printed in error) Ordoro can submit a refund request electronically. But before you get delete happy, please print the label and keep it for your records. Canada Post may come back later and ask you for […]

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