To set up your Canada Post account with Ordoro you will take the following steps: 1. Login to your Ordoro account 2. Go to your business name in the upper right hand corner and click Account Settings 3. Click on Shippers/Carriers on the left hand menu 4. Click Add a Shipper and select Canada Post from the drop […]
Please see our collection of support articles for Canada Post shipping support, including creating and managing labels, label restrictions, shipping errors, end of day scan form, tracking, requested pickup and many more.
How do I set up my shippers?
You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Go to Integrations -> Shippers/Carriers 3. Click Add a shipper 3. Select the shipper you want to configure. Amazon Seller Fulfilled Prime will require that […]
Can Ordoro print Canada Post shipping manifests?
Yes! It’s easy to create a Canada Post shipping manifest in Ordoro. This step is required for contract customers. See the information below from Canada Post: A manifest is proof of payment for a collection of physical shipments. If you are a commercial customer and you use contract shipping web services you must produce a […]
Can I add Signature Confirmation to my Canada Post Labels?
In Ordoro you can add Signature Confirmation to all applicable Canada Post labels. If you are shipping within Canada then all Priority shipments will receive Signature Confirmation at no extra charge. You can also add on Signature Confirmation to most other ship methods for an additional fee. For shipments within Canada, an image of the […]
Can I request a package pickup from Canada Post?
You will be able to see the labels you created through Ordoro in Canada Post almost immediately. If you then need to request a package pickup, you will follow the below steps: Ensure that you have package pickup in your area by using this site If your packages qualify for pickup, sign in to your Canada Post account Go […]
How do I get a label refund for Canada Post labels?
To request a label shipment refund for a Canada Post label that was printed but not used (i.e. damaged or printed in error) Ordoro can submit a refund request electronically. But before you get delete happy, please print the label and keep it for your records. Canada Post may come back later and ask you for […]
Can I add a Reference Number and Invoice Number to my Canada Post shipments?
Yes, this is simple to do in Ordoro. Please learn more about shipping requirements with Canada Post by visiting their website. 1. Select the order you would like to make a label for. 2. In the shipping label modal on the right side, select the Carrier as Canada Post. 3. Select Additional Options. This will […]