Debugging Magento connection errors

This article is for developers only! You need to know the basics of Magento setup and you need to be familiar with curl and similar tools to understand the rest of this article. Show below is a simplified version of how an Ordoro order import works with Magento. For each operation, we have posted the […]

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Magento error “credentials could not be validated”

If you have just connected your Magento store to Ordoro, or have been updating Magento settings, you may see an error in Ordoro that reads: Credentials could not be validated To fix this error, you will need to turn off WS-1 Compliance on your Magento server. To do so you will: Login to your Magento […]

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What causes Magento to throw “Procedure ‘login’ not present” error during API calls?

When Ordoro makes an API call to Magento, sometimes you may see the following error in activity menu. <SOAP-ENV:Envelope xmlns:SOAP-ENV=”http://schemas.xmlsoap.org/soap/envelope/”><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>SOAP-ENV:Server</faultcode><faultstring>Procedure ‘login’ not present</faultstring> This error can usually be fixed by making the following change on your Magento server. Login into your Magento Admin Panel and go to the following location. System -> Configuration -> Magento Core […]

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Why do I get an Error 500 when importing from Magento?

Ordoro uses SOAP XML API to connect to your Magento server. See this article to learn how to set up the connection between Ordoro and Magento. It all depends on your hosting provider If you are using any of the major shared hosts out there to host your Magento store (i.e. hostgator, bluehost, ipage, 1and1, […]

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