What is the returns workflow in Ordoro?

There are times customers need to return items for an order you shipped to them. You can create a Return Merchandise Authorization (RMA) directly from the original order in Ordoro to provide a record of the transaction and track the status of the goods being returned to you. There are three main parts to our […]

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How do I create custom return email content for my RMAs?

Ordoro’s returns workflow is helpful for initiating RMAs to track merchandise being sent back to your business. You also have the ability to directly email your customers a return label. The following article offers instructions on how to manage the content of the email that gets sent along with the return label. 1. Click on […]

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How to create and add return codes to your RMAs

Creating a set of return codes for returned products helps you efficiently organize the various reasons why products have been sent back to your business. In Ordoro’s return module, creating and applying return codes is a breeze. Create Return Codes 1. Go to your Company Name, Account Settings, under Returns, click on Return Codes. 2. […]

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