Magento 1 and Ordoro setup

This article is for Magento 1 setup. For Magento 2.0 setup instructions, please go here.   Before you proceed, make sure that Ordoro will work with your Magento version. Ordoro works with Magento 1.7, Magento 1.8, Magento 1.9, and Magento Enterprise. Also, if you have a Zoey account, please make sure you’re selecting our Magento 1 connection. Now, […]

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Which Magento order states are downloaded into Ordoro?

When the customer places an order on your Magento store, the order goes through multiple state transitions. Here is a detailed document about the order statuses inside Magento. As you can see in that document, Magento has order states, each of which can have multiple statuses associated with. By default, Ordoro downloads the orders in the following […]

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Magento error “credentials could not be validated”

If you have just connected your Magento store to Ordoro, or have been updating Magento settings, you may see an error in Ordoro that reads: Credentials could not be validated To fix this error, you will need to turn off WS-1 Compliance on your Magento server. To do so you will: Login to your Magento […]

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How long do orders take to import once I add a sales channel?

Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]

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Setting Max Export Quantity by Cart

By default Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to only write back a portion of that number, you can set a Max Export Quantity per sales channel and product. This will export your desired inventory quantity to your selected sales channel as long as you have […]

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Magento 2.0 and Ordoro Setup

Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user in your Magento cart first and then connect the cart in Ordoro. IN MAGENTO 2.0: 1. Select the System option on the left side panel 2. Select the All Users option   3. Click the “Add New User” in […]

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Warehouse Writeback By Sales Channel

You have the ability to write your inventory quantities back by warehouse and sales channel within your Sales Channel Settings. This gives you the option to pick and chose which sales channels your warehouses write back their SKU quantities to. Go to Settings -> Sales Channels -> click on edit Choose the warehouses that you […]

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Debugging Magento connection errors

This article is for developers only! You need to know the basics of Magento setup and you need to be familiar with curl and similar tools to understand the rest of this article. Show below is a simplified version of how an Ordoro order import works with Magento. For each operation, we have posted the […]

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