Magento 1 and Ordoro setup

Ordoro can connect with Magento 1. See step-by-step instructions below. If you need Magento 2.0 setup instructions, please go here. Notes: Ordoro connects with the following Magento 1 versions: Magento 1.7 Magento 1.8 Magento 1.9 Magento Enterprise Magento no longer supports Magento 1 as of June 30, 2020. Ordoro will maintain our Magento 1 integration until otherwise […]

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Which Magento Order States are downloaded into Ordoro?

When an order is placed on your Magento store, it goes through multiple state transitions. Here is a detailed document about the order statuses inside Magento. A Magento order will have a state. Each state can have multiple statuses. By default, Ordoro downloads orders in the Processing state from Magento. If you’re uncertain which state is […]

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Magento error “credentials could not be validated”

If you have just connected your Magento store to Ordoro, or have been updating Magento settings, you may see an error in Ordoro that reads: Credentials could not be validated To fix this error, you will need to turn off WS-1 Compliance on your Magento server. To do so you will: Login to your Magento […]

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How long do orders take to import once I add a sales channel?

Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]

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Setting Max Export Quantity by Cart

By default, Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to write back a portion of that number, you can set a Max Export Quantity per sales channel and product. This will export the desired quantity to your sales channel as long as you have more than the […]

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Magento 2.0 and Ordoro Setup

Adding Magento 2.0 to your Ordoro account is easy. You will need to add a new user in your Magento cart first and then connect the cart in Ordoro. There are two ways to connect your Magento cart to Ordoro, depending on what version of Magento 2 that you have. MAGENTO WITHOUT TWO FACTOR AUTHENTICATION […]

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Debugging Magento connection errors

This article is for developers only! You need to know the basics of Magento setup and you need to be familiar with curl and similar tools to understand the rest of this article. Show below is a simplified version of how an Ordoro order import works with Magento. For each operation, we have posted the […]

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How does Ordoro handle Magento multi-store accounts?

Ordoro has built an integration for multi-store accounts for Magento 2. This is not supported for Magento 1. How does the multi-store integration work? By default, Ordoro will import orders from all stores. Contact Ordoro Support (support@ordoro.com) if you want to restrict importing orders to a particular store or group of stores.

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