How do I set up my shippers?

You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Click on Shippers/Carriers 3. Click Add a Shipper 3. Click on the shipper you want to configure. Ordoro supports FedEx, UPS, and USPS (through Endicia). […]

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How do I set up UPS in Ordoro?

To get your negotiated UPS shipping rates in Ordoro, simply set up your UPS account in Ordoro. To do so you will need your UPS account number and follow the instructions below. UPS setup Sample UPS invoice How UPS rates appear UPS Setup 1. Click on your company name in the top right-hand corner. Select […]

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Can I get my UPS negotiated rates through Ordoro?

Yes! If your negotiated rates are associated with your UPS.com account id, you’ll see those rates in Ordoro. However, you may want to have your UPS account representative check to ensure that your negotiated rates are loaded on UPS Registration Services. Contact the UPS.com account representative for your account, and tell them that you need them […]

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Can I request a package pickup from UPS?

You will be able to see the labels you created through Ordoro in UPS almost immediately. If you then need to request a package pick up, you will follow the below steps: Login to your UPS account Note: You can also go to this website to request a package pick up. Go to the Shipping tab Select Schedule a Pickup […]

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What are the character limits per field for UPS labels?

Ship From: Field Maximum Character Count Customer ID 30 Company or Name  35 Address Line 1  35 Address Line 2 35 City 30 State 5   Ship To: (Domestic) Field Maximum Character Count Name (First and Last)  30 Company Name  35 Address Line 1  35 Address Line 2  35 City  30 State  5   Ship […]

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What is the address format to ship to Puerto Rico?

Shipping carriers (like USPS or FedEx) require certain address formats for packages going to US territories (like Puerto Rico). In many cases, you’ll need customs declarations, even though these can be considered domestic shipments. Shipping via USPS USPS requires a two-character abbreviation for the state/region and US for the country. Here’s an example of how […]

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Can I use UPS third party billing for shipping in Ordoro?

Absolutely, and here is how you do it: 1. Go to Orders and select the order you’d like to ship by clicking on the checkbox next to the order ID.  2. In the Shipping Label panel on the right, select UPS as the Carrier and click on Additional Options to expand the menu. 3.  Under […]

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How do I display my company logo on shipping labels?

Ordoro can automatically add your company’s logo to your shipping labels. Here is a sample of how it will appear. To apply the logo, you’ll need to upload the image to your Packing List settings. Follow these steps to set this up. 1. Click on your Company Name -> Account Settings. 2. Select the Packing […]

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How do I use UPS Mail Innovations inside Ordoro?

UPS Mail Innovations is a contract-only, non-guaranteed economy residential services offered by UPS which uses a combination of UPS and USPS delivery services to get your shipment to its destination. UPS has specific eligibility requirements for using this service. Please contact your UPS representative to understand whether your business is eligible for shipping packages via […]

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Shipping UPS Mail Innovations vs. UPS SurePost

Ordoro supports shipping UPS Mail Innovation and UPS SurePost, but what are the differences between the two? How do I use UPS Sure Post inside Ordoro? How do I use UPS mail Innovations inside Ordoro? The main difference between the two are the type of packages UPS processes, including different regulations, weight limits, dimensional limits, […]

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How to ship hazardous materials in Ordoro?

Depending on the type of hazardous materials you want to ship as well as which shipper you’re shipping them with, the following options are available to you in Ordoro: FedEx Ground ORMD SMALL_QUANTITY_EXEMPTION BATTERY DRY ICE Express or International LIMITED_QUANTITIES_COMMODITIES REPORTABLE_QUANTITIES DRY ICE UPS DRY ICE   For more information, restrictions, and requirements on shipping […]

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Can I ship dangerous goods or hazardous materials in Ordoro?

Yes, you can ship both dangerous and hazardous materials in Ordoro. This is available using FedEx or UPS. For more on terms and conditions, please contact your shipper-specific representative or visit their website – FedEx and UPS. 1. Select the order and select the Carrier in the shipping label modal on the right. Then click on […]

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Why are my charges from UPS higher than those I was quoted in Ordoro?

After a UPS package is delivered, UPS may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from […]

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UPS Scan Form

For UPS packages, when a label is created in Ordoro, we send the shipment information to UPS. There is a package icon in the bottom right corner of the label. See the example below. This indicates the package has been pre-scanned. When the UPS driver comes to pick up your packages, they will not need […]

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2020 Holiday Shipping Deadlines

Carriers: USPS FedEx UPS Amazon FBA Inventory Canada Post DHL Express USPS Domestic Mail Services Mail-By Date First-Class Mail December 18 Priority Mail December 19 Priority Mail Express December 23 Alaska and Hawaii Holiday Mail-By Deadlines Mail Addressed To First-Class Mail Priority Mail Priority Mail Express Alaska December 18 December 19 December 21 Hawaii December […]

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How can I set my UPS Mail Innovations Cost Center in Ordoro?

To learn more about using UPS Mail Innovations in Ordoro, please see this support article. The Cost Center is an alphanumeric value that is assigned to your UPS account by your UPS Mail Innovations account manager. This value is used for report and billing summarization. If you are not sure which value to enter, please […]

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Does Ordoro support UPS Simple Rate?

Yes. Ordoro supports UPS Simple Rate. Simple Rates are available when you select a Simple Rate package type in the label panel.NOTE: If you do not see the Simple Rate box options in your account, please contact our Support team at support@ordoro.com. When generating a UPS label, select one of the five available Simple Rate […]

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What is UPS Simple Rate?

UPS Simple Rate lets you use your own packaging to ship to anywhere in the U.S. for a flat rate. See the UPS Simple Rate page for more details. See this support article on how to use UPS Simple Rate in Ordoro. See below for more information about UPS Simple Rate: 1. There are five […]

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