You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Click on Shippers/Carriers 3. Click Add a Shipper 3. Click on the shipper you want to configure. Ordoro supports FedEx, UPS, and USPS (through Endicia). […]
UPS
You will need to set up your UPS shipping accounts before you can start printing shipping labels. Setting up your accounts is easy! Please follow these detailed instructions on how to set up your UPS account to Ordoro along with any additional information that may be needed.
How do I set up UPS in Ordoro?
To get your negotiated UPS shipping rates in Ordoro, simply set up your UPS account in Ordoro. To do so you will need your UPS account number and follow the instructions below. 1. Click on your company name in the top right-hand corner. Select Account Settings. 2. Go to Integrations and select Shippers/Carriers. 3. Click […]
Can I get my UPS negotiated rates through Ordoro?
Yes! If your negotiated rates are associated with your UPS.com account id, you’ll see those rates in Ordoro. However, you may want to have your UPS account representative check to ensure that your negotiated rates are loaded on UPS Registration Services. Contact the UPS.com account representative for your account, and tell them that you need them […]
Why is a phone number required for my warehouse/ship from location?
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. Click here for details on how to set up your Warehouses in Ordoro.
Can I request a package pickup from UPS?
You will be able to see the labels you created through Ordoro in UPS almost immediately. If you then need to request a package pick up, you will follow the below steps: Login to your UPS account Note: You can also go to this website to request a package pick up. Go to the Shipping tab Select Schedule a Pickup […]
What are the character limits per field for UPS labels?
Ship From: Field Maximum Character Count Customer ID 30 Company or Name 35 Address Line 1 35 Address Line 2 35 City 30 State 5 Ship To: (Domestic) Field Maximum Character Count Name (First and Last) 30 Company Name 35 Address Line 1 35 Address Line 2 35 City 30 State 5 Ship […]
What is the address format to ship to Puerto Rico?
Different shipping carriers require packages going to US territories (like Puerto Rico) to follow certain address formats to create shipping labels. In many cases, you’ll need to fill out customs declarations, even though the carrier considers the shipment a domestic one. Shipping via USPS: The USPS requires shippers to use the two-character abbreviation for the state/region and […]
Can I use UPS third party billing for shipping in Ordoro?
Absolutely, and here is how you do it: Find the order in your Orders -> Awaiting Fulfillment tab Select the checkbox right next to the order number to open the Shipping Label panel on the right Choose UPS as your carrier Click on the Additional Options dropdown menu Under Payor, select Third Party and enter Payor Account […]
How do I display my company logo on my shipping labels?
Ordoro can automatically add your company’s logo to your shipping labels. Here is what the shipping label looks like with your logo on it To apply your logo to your shipping labels make sure you have uploaded your logo into Ordoro. Ordoro uses the logo saved in the Packing Lists settings for this feature. […]
How do I use UPS Mail Innovations inside Ordoro?
UPS Mail Innovations is a contract-only, non-guaranteed economy residential services offered by UPS which uses a combination of UPS and USPS delivery services to get your shipment to its destination. UPS has specific eligibility requirements for using this service. Please contact your UPS representative to understand whether your business is eligible for shipping packages via […]
Shipping UPS Mail Innovations vs. UPS SurePost
Ordoro supports shipping UPS Mail Innovation and UPS SurePost, but what are the differences between the two? How do I use UPS Sure Post inside Ordoro? How do I use UPS mail Innovations inside Ordoro? The main difference between the two are the type of packages UPS processes, including different regulations, weight limits, dimensional limits, […]
How to ship hazardous materials in Ordoro?
Depending on the type of hazardous materials you want to ship as well as which shipper you’re shipping them with, the following options are available to you in Ordoro: FedEx Ground ORMD SMALL_QUANTITY_EXEMPTION BATTERY DRY ICE Express or International LIMITED_QUANTITIES_COMMODITIES REPORTABLE_QUANTITIES DRY ICE UPS DRY ICE For more information, restrictions, and requirements on shipping […]
Can I ship dangerous goods or hazardous materials in Ordoro?
Yes, you can ship both dangerous and hazardous materials in Ordoro. This is available using FedEx or UPS. For more on terms and conditions, please contact your shipper-specific representative or visit their website – FedEx and UPS. 1. Select the order and select the Carrier in the shipping label modal on the right. Then click on […]
Why does UPS require a phone number for international shipments?
When shipping internationally, UPS will require your customer’s phone number to ensure that the package is delivered correctly. If there is an issue with delivery, UPS will reach out to the phone number listed for assistance.
What does the UPS error “Shippers shipper number cannot be used for the shipment” mean?
The message comes from UPS and it usually means that UPS has placed a hold on the account. Usually, it is a billing issue, but it could be for other reasons. To remedy this situation, please contact your UPS representative.
Why are my charges from UPS higher than those I was quoted in Ordoro?
After a UPS package is delivered, UPS may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from […]
UPS Scan Form
For UPS packages, when a label is created in Ordoro, we send the shipment information to UPS. There is a package icon in the bottom right corner of the label. See the example below. This indicates the package has been pre-scanned. When the UPS driver comes to pick up your packages, they will not need […]
Why is a phone number required for my warehouse/ship from location?
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. To set up your Ship From or Warehouse phone number, you will follow these steps: 1. Log in to your Ordoro account 2. Select your […]
How can I update the customs declaration form with a Harmonized Tariff code?
What are Harmonized Tariff Schedule Codes? Harmonized Tariff Schedule (HS) codes are created by the World Customs Organization to help identify goods that are being shipped around the world. The HS code is a standard across the majority of countries for various customs and tariff purposes. You can add the HS code to your Customs […]
Can I add a Reason for Export for international shipments with UPS and FedEx in Ordoro?
When creating labels for international shipments, adding the Reason for Export on your customs forms will help ensure your shipment is cleared and helps determine the tax imposed on your shipment. In Ordoro, you can add this option for both UPS and FedEx shipments. 1. Go to the shipping label modal and select UPS or […]
2020 Holiday Shipping Deadlines
USPS Domestic Mail Services Mail-By Date First-Class Mail December 18 Priority Mail December 19 Priority Mail Express December 23 Alaska and Hawaii Holiday Mail-By Deadlines Mail Addressed To First-Class Mail Priority Mail Priority Mail Express Alaska December 18 December 19 December 21 Hawaii December 19 December 19 December 21 Military Address (APO/FPO/DPO) Holiday Mail-By Deadlines […]
How can I set my UPS Mail Innovations Cost Center in Ordoro?
To learn more about using UPS Mail Innovations in Ordoro, please see this support article. The Cost Center is an alphanumeric value that is assigned to your UPS account by your UPS Mail Innovations account manager. This value is used for report and billing summarization. If you are not sure which value to enter, please […]