You’ll need to set up your shipping accounts before you can start printing shipping labels. 1. To set up your shipping accounts, click on your business name and click Account Settings 2. Click on Shippers/Carriers 3. Click Add a Shipper 3. Click on the shipper you want to configure. Ordoro supports FedEx, UPS, and USPS (through Endicia). […]
To get your negotiated UPS shipping rates in Ordoro, simply set up your UPS account in Ordoro. To do so you will need your UPS account number and follow the instructions below. UPS setup Sample UPS invoice How UPS rates appear UPS Setup 1. Click on your company name in the top right-hand corner. Select […]
Yes! If your negotiated rates are associated with your UPS.com account id, you’ll see those rates in Ordoro. However, you may want to have your UPS account representative check to ensure that your negotiated rates are loaded on UPS Registration Services. Contact the UPS.com account representative for your account, and tell them that you need them […]
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. Click here for details on how to set up your Warehouses in Ordoro.
You will be able to see the labels you created through Ordoro in UPS almost immediately. If you then need to request a package pick up, you will follow the below steps: Login to your UPS account Note: You can also go to this website to request a package pick up. Go to the Shipping tab Select Schedule a Pickup […]
Ship From: Field Maximum Character Count Customer ID 30 Company or Name 35 Address Line 1 35 Address Line 2 35 City 30 State 5 Ship To: (Domestic) Field Maximum Character Count Name (First and Last) 30 Company Name 35 Address Line 1 35 Address Line 2 35 City 30 State 5 Ship […]
Shipping carriers (like USPS or FedEx) require certain address formats for packages going to US territories (like Puerto Rico). In many cases, you’ll need customs declarations, even though these can be considered domestic shipments. Shipping via USPS USPS requires a two-character abbreviation for the state/region and US for the country. Here’s an example of how […]
Absolutely, and here is how you do it: 1. Go to Orders and select the order you’d like to ship by clicking on the checkbox next to the order ID. 2. In the Shipping Label panel on the right, select UPS as the Carrier and click on Additional Options to expand the menu. 3. Under […]
Ordoro can automatically add your company’s logo to your shipping labels. Here is a sample of how it will appear. To apply the logo, you’ll need to upload the image to your Packing List settings. Follow these steps to set this up. 1. Click on your Company Name -> Account Settings. 2. Select the Packing […]
UPS Mail Innovations is a contract-only, non-guaranteed economy residential services offered by UPS which uses a combination of UPS and USPS delivery services to get your shipment to its destination. UPS has specific eligibility requirements for using this service. Please contact your UPS representative to understand whether your business is eligible for shipping packages via […]
Ordoro supports shipping UPS Mail Innovation and UPS SurePost, but what are the differences between the two? How do I use UPS Sure Post inside Ordoro? How do I use UPS mail Innovations inside Ordoro? The main difference between the two are the type of packages UPS processes, including different regulations, weight limits, dimensional limits, […]
Depending on the type of hazardous materials you want to ship as well as which shipper you’re shipping them with, the following options are available to you in Ordoro: FedEx Ground ORMD SMALL_QUANTITY_EXEMPTION BATTERY DRY ICE Express or International LIMITED_QUANTITIES_COMMODITIES REPORTABLE_QUANTITIES DRY ICE UPS DRY ICE For more information, restrictions, and requirements on shipping […]
Yes, you can ship both dangerous and hazardous materials in Ordoro. This is available using FedEx or UPS. For more on terms and conditions, please contact your shipper-specific representative or visit their website – FedEx and UPS. 1. Select the order and select the Carrier in the shipping label modal on the right. Then click on […]
When shipping internationally, UPS requires your customer’s phone number to ensure the package is delivered successfully. If there is a delivery issue, UPS will reach out to the phone number listed for assistance.
The message comes from UPS and it usually means that UPS has placed a hold on the account. Usually, it is a billing issue, but it could be for other reasons. To remedy this situation, please contact your UPS representative.
After a UPS package is delivered, UPS may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from […]
For UPS packages, when a label is created in Ordoro, we send the shipment information to UPS. There is a package icon in the bottom right corner of the label. See the example below. This indicates the package has been pre-scanned. When the UPS driver comes to pick up your packages, they will not need […]
In order to ship your packages, you will be required to enter in a Ship From phone number. This is a requirement of most shippers to ensure accurate delivery. To set up your Ship From or Warehouse phone number, you will follow these steps: 1. Log in to your Ordoro account 2. Select your […]
What are Harmonized Tariff Schedule Codes? Harmonized Tariff Schedule (HS) codes are created by the World Customs Organization to help identify goods that are being shipped around the world. The HS code is a standard across the majority of countries for various customs and tariff purposes. You can add the HS code to your Customs […]
When shipping internationally, adding the Reason for Export on your customs forms streamlines the customs process and determines the tax imposed on your shipment. In Ordoro, you can list the Reason for Export for both UPS and FedEx shipments. How to add Reason for Export 1. Go to the shipping label modal and select UPS […]
Carriers: USPS FedEx UPS Amazon FBA Inventory Canada Post DHL Express USPS Domestic Mail Services Mail-By Date First-Class Mail December 18 Priority Mail December 19 Priority Mail Express December 23 Alaska and Hawaii Holiday Mail-By Deadlines Mail Addressed To First-Class Mail Priority Mail Priority Mail Express Alaska December 18 December 19 December 21 Hawaii December […]
To learn more about using UPS Mail Innovations in Ordoro, please see this support article. The Cost Center is an alphanumeric value that is assigned to your UPS account by your UPS Mail Innovations account manager. This value is used for report and billing summarization. If you are not sure which value to enter, please […]
Yes. Ordoro supports UPS Simple Rate. Simple Rates are available when you select a Simple Rate package type in the label panel.NOTE: If you do not see the Simple Rate box options in your account, please contact our Support team at firstname.lastname@example.org. When generating a UPS label, select one of the five available Simple Rate […]
UPS Simple Rate lets you use your own packaging to ship to anywhere in the U.S. for a flat rate. See the UPS Simple Rate page for more details. See this support article on how to use UPS Simple Rate in Ordoro. See below for more information about UPS Simple Rate: 1. There are five […]