To ship your orders with UPS, Ordoro provides two options:

  1. Create a UPS account through Ordoro with discounted rates.
  2. Connect an existing UPS account.

This article describes how to get UPS connected to your Ordoro account.


Topics

  1. Create a UPS Discounted Rates account through Ordoro
  2. Connect your UPS Discounted Rates account to a UPS Profile
  3. Connect an existing UPS account to Ordoro
  4. Sample UPS invoice
  5. How UPS rates appear

Create a UPS Discounted Rates account through Ordoro

By creating a UPS account in Ordoro you will be able to ship your orders with Ordoro’s discounted rates. Once created, you will receive two emails with information that you’ll need to connect the newly created account to UPS.com so you can manage pickups and pay your bills online. (Note: invoices are emailed weekly.)

  1. Click on your company name in the top right corner. Select Account Settings.
  2. On the left under Integrations, click on Shippers/Carriers.
  1. Click Add a shipper and select UPS from the dropdown.
  2. Select New Account.
  3. Confirm that the Billing Address for UPS Account is correct.
    • Click Edit to update the billing details.
    • Important: Be sure to use an email address that you have access to as this will be necessary to connect the account to UPS.com for billing, etc.
  4. Select the checkbox for I agree to the UPS Technology Agreement.
  5. Select the checkbox for I understand the UPS Prohibited Items List.
  6. Click Create.
  1. The account is created and you can start shipping your orders with UPS!
    • You will receive two emails immediately: one with your account number and another with a PIN.
    • Refer to the steps below on how to connect the newly created account to a UPS.com profile.

Connect your UPS Discounted Rates account to a UPS Profile

After creating your UPS Discounted Rates account, follow the steps below to connect it to a UPS Profile.

  1. You will receive two emails from UPS:
    1. Your New UPS Account is Ready to Use
      • This will include your account number and additional details about your account.
    2. Your UPS Account Verification PIN
      • This will include a PIN that is used to connect your newly created account to UPS.com so that you can manage account settings, enable UPS pickup, and pay invoices.
      • The PIN will expire in 30 minutes.
  2. In the Your UPS Account Verification PIN email, click on Add Account to Profile.
  1. If you have an existing UPS.com account, key in the Email/Username and Password and then click on Log In. If you are new to UPS.com, click on Create a UPS Username and follow the steps to set up the account.
  1. Once logged into your UPS.com account, click on the circle in the top right and select Accounts and Payment.
  1. Select Add Existing Account and then click on Add.
  1. Select/key in the following data, then click on Next:
    • Payment Account Type -> Documents and Packages.
    • Account Number.
    • Nickname (this can be whatever you chose.)
    • Country.
    • Postal Code for Pickup Address.
  1. Select PIN Verification and click on Next.
  1. Select/key in the following data, then click on Next:
    • PIN Availability -> I already have a PIN.
    • Key in the email you provided at step 5 when creating the account in Ordoro, as the Email Associated to the Account.
    • Key in the PIN you received in an email at step 1.
  1. The account will now be associated with your UPS.com profile.

Note: UPS will bill you on a weekly basis for the UPS labels created in Ordoro with this account.


Connect an existing UPS account to Ordoro

To connect an existing UPS account, you’ll need a recent UPS invoice and your account number. See more details below.

  1. Click on your company name in the top right corner. Select Account Settings.
  2. On the left under Integrations, click on Shippers/Carriers.
  3. Click Add a shipper and select UPS from the dropdown.
  4. Select Existing Account.
  5. Enter your UPS Account number.
  6. Confirm that the Billing Address for UPS Account information matches the UPS billing address on your invoice.
    • If this Company Name and address do not match your UPS billing address, click the Edit button to update the address.
    • Do not include the +4 digit extended zip code in this address.
  1. Select the checkbox for I have received an invoice from UPS.
    • Use an invoice from at least the last 90 days and its information.
    • Ideally, use an invoice at least 2-3 weeks old.
    • See the Sample UPS invoice for extra help.
  1. Key in the Invoice Number.
  2. Select the Invoice Date.
  3. Key in the Control ID.
  4. Key in the Total charges from this period.
  5. Select I agree to the UPS Technology Agreement.
  6. Click on Authorize.
  • Warning: if you attempt to create a UPS account and received errors three times within an hour, your UPS account will be locked out for 24 hours.
  • Feel free to contact support@ordoro.com if you see any errors.

Sample UPS invoice

Sample UPS invoice for reference. Click on the image to expand.


How UPS rates appear

Once UPS has been added, you’ll either see Ordoro’s discounted rates or your negotiated UPS rates when creating a shipping label.

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