If you have multiple suppliers, and want to ship from location closest to your customer to reduce shipping time and cost. This can be done in Ordoro with some limitations. You can dropship per location, but dropshipped orders will not automatically be routed to your customers’ nearest supplier. To do so, you will need to manually dropship orders […]
Dropshipping Management
Products can be assigned to dropship suppliers in Ordoro and automatically get routed to your assigned supplier during order import. Please take a look at our collection of articles for Dropshipping management.
How can I export my dropshipped orders to a CSV file?
To export all your dropshipped orders into a CSV (comma-separated-values) file, follow the steps below. 1. Navigate to the Orders tab -> Actions -> Export Order Info. 2. In the modal, select Status: Dropshipment Requested. Other attributes can be selected as well, such as Supplier. 3. You can also select if you’d like an Order […]
What does a dropship email look like and can I customize it?
When processing a dropship order, Ordoro seamlessly triggers a Dropship Request email to be sent directly to your designated supplier. This automated email includes a specially crafted Packing List, complete with your brand’s identity, and grants you the flexibility to tailor it with various customization options. Topics Customizable Dropship Email Content You can include information […]
How to get your own email copied on every dropship email?
When using suppliers/dropshippers to fulfill your orders, you may want to be copied on the emails Ordoro sends for a few reasons: To keep a copy for your records To resend a dropship email if a dropshipper has not received it Here is how to add your email for dropship emails: Go to your Settings. Select Suppliers from […]
Where do I edit my Supplier SKU for dropshipped products?
To edit the Supplier SKU for your products, you have two options. Manually assigning Supplier SKUs 1. Go to the Products tab and click on the product name or SKU. 2. On the Product Detail page, choose the Suppliers tab. 3. Click on the the Supplier SKU you would like to update. 4. Enter the […]
How do I cancel a dropship request?
Regular Supplier To cancel a dropship request you will need to Reach out to your dropshipper directly either via phone or email and let them know to cancel the fulfillment request. Cancel the dropship request in Ordoro by deleting the shipment. FBA Supplier To cancel a FBA dropship request, there are two options: If the FBA […]
How does manual dropshipping work in Ordoro?
Sending your orders to your dropship suppliers is simple in Ordoro. If you need to route an order to your supplier, follow the instructions below: 1. Select the checkbox next to the order you want to dropship in the Orders tab. 2. Select the Dropship tab in the label panel. 3. Select Supplier from the […]
How can I process dropship orders?
In Ordoro, you can review orders before dropshipping them. This is helpful for scenarios where you don’t want to automatically send all orders to be dropshipped. For example, you may want to review orders for fraudulent activity, or perhaps you’d like to ship the items yourself instead of dropshipping. 1. Set up products for process […]
Can I create a label for dropship orders?
In the realm of dropshipping, creating labels for your dropshipped orders is a common practice. Whether at the request of your dropship supplier or to leverage reduced shipping costs, generating these labels can be pivotal. This guide outlines the steps, assuming the order has already been moved to the Dropshipment Requested filter. To explore further, […]
How does Automatic dropshipping work?
Ordoro’s automatic dropshipping feature simplifies your order fulfillment process by automatically sending orders to suppliers. This guide explains how it works and how to set it up. Topics Key Features By following these steps, you can streamline your order fulfillment process and ensure efficient handling of both dropshipped and in-house products. Ordoro’s automatic dropshipping feature […]
How do I resend a dropshipment?
Whether you need to resend a dropshipment request to the same supplier, or send a new dropshipment request to a different supplier, Ordoro has your back. See the Topics below to resend a dropshipment order. Topics Resending your Dropshipment Request to the same supplier If you want to send another email to the same supplier […]
Can I dropship my kits or bundles using Ordoro?
Dropshipping kits through Ordoro is not automatic at this time and will be a semi-manual process. Because Kits are created in Ordoro, your suppliers will not know the sku you are sending over for dropship. What we suggest is the following: 1. Order is imported in to Ordoro with a kit in it. 2. Click on Orders […]
Can I confirm my Dropship emails were sent successfully?
Yes, you can! Ordoro comes with an automated tagging feature for dropshipped orders with failed email deliveries to the supplier. These failures may be attributed to various reasons, including an invalid email address or email bouncing back due to issues with the supplier’s email server. Here’s how you can check for these: 1. Click on […]
Can I display the product name from my sales channel in dropship emails sent from Ordoro?
Yes, you can! Each supplier has a setting to either display the Sales Channel product name or the Ordoro product name on the dropship email. What is the difference between the Ordoro vs. Sales Channel product name? When orders import from the Sales Channel or cart, Ordoro will display what the customer chose upon checkout. […]
How can I update multiple products’ fulfillments via Data Import?
In Ordoro, you may want to assign a supplier to a product or change how the product is fulfilled – either dropshipped or handled in-house. While you can do some bulk editing in the app, it can be easier to upload a CSV file to do the work. See below for details! Topics How to […]
Can I filter by Dropship Date in Ordoro?
Yes! You can sort by Dropship Date and filter by Dropshipped Date using the Date Range. Sort: Dropship Date (Newest) and Dropship Date (Oldest) Filter by Date Range: Dropshipped Date Click on the Filters button on the Orders tab. This filter is available in the Shipped, Dropshipment Requested, Cancelled, and All views. Scroll down to DATE RANGE, […]
How do I manage shipping methods for my dropship orders?
Ordoro will pass the Shipping Method To Be Used when orders are routed to your suppliers for dropshipping. This field can be edited on-the-fly when manually routing. Shipping methods can also be automated by setting a Default Shipping Method and/or configuring Shipping Method Mappings per supplier. Notes: If you have an Amazon FBA supplier and […]
How does dropshipment inventory calculation work in Ordoro?
By default, Ordoro will commit inventory for orders that are in the dropshipped status, but only temporarily. Once the order is shipped, the Committed quantity is reduced and the Physical On Hand inventory will not reduce. We now have the option to exclude this temporary calculation altogether. Please contact Ordoro Support at support@ordoro.com if you […]