How do I create dropshipment requests in batch?

1. In order to create dropshipment requests in batch using Ordoro, you need to first configure the dropshipping rules for each product. 2. Now, as new orders come in, just select the relevant orders and hit the Process button. Ordoro applies the dropshipping business rules on every order. If one of the products in the […]

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Can I dropship based on location?

If you have multiple suppliers, and want to ship from location closest to your customer to reduce shipping time and cost. This can be done in Ordoro with some limitations. You can dropship per location, but dropshipped orders will not automatically be routed to your customers’ nearest supplier. To do so, you will need to manually dropship orders […]

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How do I create individual dropshipment requests for an order?

If you have set up the dropship rules correctly for all your products, then dropship requests are created and dispatched in batch automatically as you process your orders. If you don’t want to process dropship requests in batch, you can follow these steps: 1.Click on Orders in the green bar.     2. Click on the […]

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How do I export a CSV of my dropshipments to email to suppliers?

To export all your dropshipments into a csv (comma-separated-values) file, go to the shipments tab and click on “Export” In the modal window that pops up, choose “Dropship” and choose the date range. This will export all the open dropshipments within that date range. Once the file is exported, you can filter by suppliers and […]

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Can I dropship my kits or bundles using Ordoro?

Dropshipping kits through Ordoro is not automatic at this time and will be a semi-manual process. What we suggest is the following: Order is imported in to Ordoro with a kit in it Add the kit components to this order Remove the kit parent sku from the order Process the order so it is sent to your […]

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What does a dropship email look like and can I customize it?

When you set up products to be either automatically dropshipped or choose to dropship manually on a per order basis, your dropshipper will receive an email with the Dropship Request plus a Packing List that goes into the package. The dropship email uses part of the Packing List format and allows only for limited customization. […]

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How to get your own email copied on every dropship email?

When using dropshippers to fulfill your orders, you may want to be copied on those dropship emails for either one of the two reasons: To keep a copy for your own records To re-send a dropship email if a dropshipper has not received it Here is how you can add your email to a dropship email: Go to your […]

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Where do I edit my Supplier SKU for dropshipped products?

To add Supplier SKUs to your products, you have two options. Option 1: Manually assigning Supplier SKUs 1. Go to the Products tab in the green bar     2. Click on the orange product SKU     3. Select a supplier from the Assign a supplier dropdown menu     4. Click Edit next […]

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How do I cancel a dropship request?

Regular Supplier To cancel a dropship request you will need to Reach out to your dropshipper directly either via phone or email and let them know to cancel the fulfillment request. Cancel the dropship request in Ordoro by deleting the shipment. FBA Supplier To cancel a FBA dropship request, there are two options: If the FBA […]

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Advanced dropshipping workflows

Is Ordoro’s out of the box dropshipping solution not automated enough for you, or not exactly what you’ve had in mind? Don’t worry, we’ve come up with two advanced dropshipping workflows that may just be what you’ve been looking for. 1. Ordoro’s out of the box dropshipping solution  As you import and process new orders, Ordoro recognizes orders for dropship products […]

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How does manual dropshipping work in Ordoro v3?

Ordoro v3 is set by default to automatically route orders when products are marked as dropshipped. For more information please see our Fully Automated Dropshipping workflow article. If you do not want orders to automatically route, please contact support@ordoro.com and we will turn off the automatic dropship feature for your account. Here is the workflow […]

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How do I sign up for a webinar?

In our 30 minute intro webinar, we will cover how Ordoro links to your sales channel (Amazon, eBay, BigCommerce, Shopify, etc.) and what functionality we can add to your e-commerce workflow. We’ll also walk through the basic steps to create a shipping label with USPS. A short Q&A will follow.   MAY: Tuesday, May 2, 2:00pm […]

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How do I import orders via a csv file?

1. Go to Settings in the upper right hand corner 2. Select Data Import from the drop down menu 3. In the dropdown, select ‘Create Orders’ 4. Download the Example File 5. Edit the example file or create a CSV file that matches the example template 6. Upload the file using the drag and drop feature or […]

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How do I resend a dropshipment?

Sometimes you need to resend a dropshipment order because: Supplier is out of stock, and you need to resend the order to another Supplier There is an FBA routing error (see red tags applied) Please follow the steps below to resend a dropshipment order in Ordoro v3. If you are on Ordoro version 2, please email support@ordoro.com, […]

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How do I set up and use the vendor portal?

You can learn about the vendor portal here.   To create a new vendor portal: Create a supplier in your Ordoro account via your supplier settings Email us at support@ordoro.com with the supplier’s name that you would like setup with a portal. We will setup the portal for you, and then we will email you […]

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