Yes! The relationship between the Ordoro Warehouse and Shopify Locations can impact tracking and inventory writeback. It is important that this relation is set up properly in your Ordoro account to prevent errors and inventory discrepancies. If your Shopify account has Locations enabled, then you must map a Warehouse for successful tracking writeback. For more […]
Please take a look at our support articles regarding our most commonly encountered errors with Shopify in Ordoro.
How Shopify POS orders import with the correct warehouse/location mapping
To set up Shopify POS in Ordoro, see this help article. If you have a Shopify POS order assigned to a particular Shopify location, Ordoro will import the order’s location and map it to the assigned warehouse in Ordoro. See order #2125 below. In Shopify, the order was created from the Lake Jackson location. When […]
Will partially refunded orders import from Shopify?
No, your standard Ordoro account will not import partially refunded items from Shopify. This is by design, but you can have Ordoro import partially refunded orders and other statuses if you would like. Just contact email@example.com and they can help you with allowing partially refunded orders to import into Ordoro. There are setbacks to importing […]
How Shopify Point of Sale (POS) works with Ordoro
Shopify Point of Sale (POS) is a way to manage your in-person transactions with the power of their powerful online backend platform. To set up Shopify POS in Ordoro, you’ll need to take a few setup steps. Contact Ordoro Support to import Paid + Fulfilled orders (i.e. POS orders). Update your Shopify Settings so orders […]