Shipping UPS Mail Innovations vs. UPS SurePost

Ordoro supports shipping UPS Mail Innovation and UPS SurePost, but what are the differences between the two? How do I use UPS Sure Post inside Ordoro? How do I use UPS mail Innovations inside Ordoro? The main difference between the two are the type of packages UPS processes, including different regulations, weight limits, dimensional limits, […]

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UPS Scan Form

Right now, only USPS and Canada Post scan/end of day forms can be printed directly from Ordoro. For UPS packages, when a label is created in Ordoro, we send the shipment information to UPS. There is a package icon in the bottom right corner of the label. See the example below. This indicates the package […]

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What are the character limits per field for UPS labels?

Ship From: Field Maximum Character Count Customer ID 30 Company or Name  35 Address Line 1  35 Address Line 2 35 City 30 State 5   Ship To: (Domestic) Field Maximum Character Count Name (First and Last)  30 Company Name  35 Address Line 1  35 Address Line 2  35 City  30 State  5   Ship […]

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Why are my charges from UPS higher than those I was quoted in Ordoro?

After a UPS package is delivered, UPS may apply additional fees to the label cost. To avoid these additional fees, ensure that the following are correct on your label prior to printing: Package Weight Residential or Commercial Destination Address Rate Type Warehouse/Ship From Address Note: To find out exactly why your rates were different from […]

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