How do I setup Suppliers?

If you are using Ordoro for dropshipping or for restocking products, you need to configure your suppliers within Ordoro. Configuring that information is easy! Below are steps to configure your suppliers.   1. Click on your Company Name in the top right-hand corner of the screen. 2. From the dropdown select Account Settings.      3. […]

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How do I update product fulfillment or assign suppliers with the Data Import?

It’s easy to update product fulfillment or assign suppliers to products in bulk with Ordoro’s Data Import feature. Please see the steps listed below: 1. Click on your Company Name, then choose Data Import from the dropdown. 2. Choose Update Product Fulfillment from the drop-down options. 3. Download the example file. This file will automatically download to your browser. 4. Enter or […]

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Where do I edit my Supplier SKU for dropshipped products?

To add Supplier SKUs to your products, you have two options. Option 1: Manually assigning Supplier SKUs 1. Go to the Products tab in the green bar 2. Click on the product SKU 3. Select the Suppliers tab. 4. Select Add Supplier Assignment, or select the value below the Supplier SKU of the supplier you […]

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How do I setup products for dropshipping?

Automatic Dropshipping Products can be assigned to dropship suppliers, and then set to be auto-dropshipped in Ordoro. This means, your incoming orders will automatically get routed to the correct supplier. Here is how you can configure your products for auto-dropshipping. 1.  Import your products into Ordoro. 2. Create your suppliers in Ordoro. 3. Go to […]

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How does manual dropshipping work in Ordoro?

Manual dropshipping is exactly as it sounds. You can route an order to a dropshipper of your choice within the label panel. Here are the steps on how to manually dropship an order: Set up Suppliers Click on the Orders tab in the green bar Select the Order you would like to dropship Select the Dropship […]

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Setting up supplier feeds in Ordoro

Ordoro supports updating supplier feeds in three different ways: CSV files via emails CSV files via FTP CSV files via HTTP Before we begin setting up the supplier feeds, you will need to: Assign your products to your suppliers: https://support.ordoro.com/how-do-i-setup-product-to-be-dropshipped-in-bulk/ Map your existing SKUs to your supplier SKUs: https://support.ordoro.com/where-do-i-edit-my-supplier-sku-for-dropshipped-products/. Get example files from your supplier for […]

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How can I process dropship orders?

Video version How to instructions In Ordoro, you can review orders before dropshipping them. This is helpful for scenarios where you don’t want to automatically send all orders to be dropshipped. For example, you may want to review orders for fraudulent activity or perhaps you’d like to ship the items yourself instead of dropshipping. 1. […]

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How does Automatic dropshipping work?

Once you have a default supplier assigned to your products and have marked the SKUs to be Automatic Dropship, all incoming orders will automatically get split into supplier specific orders and immediately routed to the assigned default supplier via email. Here is how it works step-by-step: Assign skus to be automatically dropshipped by a supplier. See this link on […]

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How do I resend a dropshipment?

Sometimes you need to resend a dropshipment order because: Supplier is out of stock, and you need to resend the order to another supplier. There is a FBA routing error (see red tags applied). See the steps below to resend a dropshipment order. Steps to resend dropship orders to your Supplier (not FBA) 1. Click on […]

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Can I send the supplier cost in the dropship email?

Yes! It is possible to include the supplier cost when you send the dropship requested email. This can be set up automatically per Supplier in the Supplier Settings    To navigate to your Supplier settings to enable this setting: Click on your Company Name Select Account Settings  Select Suppliers from the menu on the left […]

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How do I set up supplier-warehouse mapping for my dropship orders?

This feature helps automatically deduct the available on hand inventory from the mapped warehouse when orders are dropshipped. This will work for manual dropshipping, process dropshipping, and automatic dropshipping. Note: If you don’t see this feature available in your account, please email the Ordoro Support team at support@ordoro.com.  They will be happy to help answer any […]

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