When viewing an order in Ordoro, you may occasionally see a timeline note that reads: “Personally Identifiable Information removed due to your sales channel’s requirements.” This message indicates that your sales channel (such as Shopify) has sent Ordoro a GDPR customer redact request, requiring us to remove specific customer information from the order. This article […]
Common Errors
We all make errors, it’s part of being human unless you are a robot then this does not apply to you. Luckily, we have compiled and categorized a collection of support articles for our most commonly encountered errors in Ordoro.