Ordoro supports shipping UPS Mail Innovation and UPS SurePost, but what are the differences between the two? How do I use UPS Sure Post inside Ordoro? How do I use UPS mail Innovations inside Ordoro? The main difference between the two are the type of packages UPS processes, including different regulations, weight limits, dimensional limits, […]
UPS
Please take a look at our support articles for common errors with UPS.
What is the address format to ship to Puerto Rico?
Different shipping carriers require packages going to US territories (like Puerto Rico) to follow certain address formats to create shipping labels. In many cases, you’ll need to fill out customs declarations, even though the carrier considers the shipment a domestic one. Shipping via USPS: The USPS requires shippers to use the two-character abbreviation for the state/region and […]
What does “UPS Error: missing or invalid ship from company name” mean?
When you receive a UPS error that says: missing or invalid ship from company name It means that your warehouse name is either missing or too long. To fix this error you will: 1. Go to your business name in the upper right-hand corner and click Account Settings 2. Click on Warehouses on the left-hand menu 3. Click […]
Why does UPS require a phone number for international shipments?
When shipping internationally, UPS will require your customer’s phone number to ensure that the package is delivered correctly. If there is an issue with delivery, UPS will reach out to the phone number listed for assistance.
What does the UPS error “Shippers shipper number cannot be used for the shipment” mean?
The message comes from UPS and it usually means that UPS has placed a hold on the account. Usually, it is a billing issue, but it could be for other reasons. To remedy this situation, please contact your UPS representative.