Ordoro supports both UPS Mail Innovation and UPS SurePost, but what are the differences between the two? The main difference is the type of packages UPS processes, including different regulations, weight limits, dimensional limits, and other contract-specific requirements for each one of them. If you would to learn more about using UPS SurePost and UPS […]
Shipping carriers (like USPS or FedEx) require specific address formats for packages going to United States territories (like Puerto Rico). You’ll need customs declarations in many cases, even though these can be considered domestic shipments. Topics List of U.S. Possessions, Territories, and Freely Associated States that are considered domestic From this USPS support article. American […]
When creating UPS labels in Ordoro, you may receive the following error message: Missing or invalid ship from company name UPS only allows for 35-character long company names. The error means your Warehouse Name (used as the Company Name on the label) is either missing or too long. See the steps below on how to […]
When shipping internationally, UPS requires your customer’s phone number to ensure the package is delivered successfully. If there is a delivery issue, UPS will reach out to the phone number listed for assistance.
When creating a UPS label, you may run into this error message. See the screenshot below. What does this mean? How can I fix it?