Shipping UPS Mail Innovations vs. UPS SurePost

Ordoro supports shipping UPS Mail Innovation and UPS SurePost, but what are the differences between the two? How do I use UPS Sure Post inside Ordoro? How do I use UPS mail Innovations inside Ordoro? The main difference between the two are the type of packages UPS processes, including different regulations, weight limits, dimensional limits, […]

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What is the address format to ship to Puerto Rico?

Different shipping carriers require packages going to US territories (like Puerto Rico) to follow certain address formats to create shipping labels. In many cases, you’ll need to fill out customs declarations, even though the carrier considers the shipment a domestic one. Shipping via USPS: The USPS requires shippers to use the two-character abbreviation for the state/region and […]

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Analytics – Shipping Stats

To see an overview view of all the different sections in Ordoro Analytics, see this article. To see the shipping stats for your company, click on the Analytics tab->Shipping Stats. The Shipping stats section has three sub-sections: Each of these charts are explained below. Shipping Costs by Carrier Shipping Costs by Method Order fulfillment speed […]

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“UPS Error 250002: Invalid UserId/Password” – How do I fix this?

If you have typed in the UPS username/password incorrectly in Ordoro, you will get the following error. UPS Error 250002: Invalid UserId/Password Sometimes, this error is a bit tricky to fix. The reason is that UPS username and password are case-sensitive inside Ordoro, but they are NOT CASE-SENSITIVE on the ups.com website. Here is how […]

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Why am I getting a UPS Error 120100 when creating labels?

If you are a new user on Ordoro, you may run into the following error while trying to create a UPS shipping label. UPS Error 120100: Missing or invalid shipper number This usually happens if you forgot to add your UPS Shipper Number to your UPS.com profile. Here are the steps to correct this error […]

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