When you receive a UPS error that says:

missing or invalid ship from company name

It means that your warehouse name is either missing or too long. To fix this error you will:

1. Go to your business name in the upper right-hand corner and click Account Settings

2. Click on Warehouses on the left-hand menu

3. Click Edit next to the warehouse you’d like to update


4. Refresh the page

5. Try to recreate the label with the updated warehouse information

Note: UPS only allows for 35 character company names in the warehouse information.

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