Etsy and Ordoro setup

!Adding Etsy to your Ordoro account is easy. See below for step-by-step instructions. 1. Click on your business name in the top right corner of your account. Then, click on Account Settings. 2. On the left-hand menu, select on Sales Channels. 3. Click on Add a sales channel at the bottom of the page. 4. […]

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Can Ordoro handle listing variations in my Etsy account?

Yes! Ordoro will import Etsy variations SKUs into Ordoro and keep track of inventory per variation. If you don’t know what “listing variations” mean, here is a support article from Etsy that discusses it in detail. Etsy offers the Listing Variations feature so that you can have different options within the same listing (for example, different sizes […]

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Which Etsy order statuses are downloaded into Ordoro?

By default Ordoro only imports orders from Etsy with the following statuses: Open Unshipped But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like to […]

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How can I export my Etsy listing information from Etsy?

To download your Etsy listing information, you will follow these steps: Sign in to Etsy Go to Your Shop Select Shop Settings Select Options Select the Download Data tab Click Download CSV For more information on downloadable information from Etsy, visit this Etsy Support page.

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How long do orders take to import once I add a sales channel?

Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]

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Setting Max Export Quantity by Cart

By default, Ordoro will export your entire inventory quantity to your sales channel. However, if you’d like to write back a portion of that number, you can set a Max Export Quantity per sales channel and product. This will export the desired quantity to your sales channel as long as you have more than the […]

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Will Ordoro Activate and Deactivate my Etsy listings?

Yes, Ordoro will activate and deactivate your Etsy listings. Please see how below. 1. Deactivate a single listing:  When a product in Ordoro has a zero quantity in inventory, Ordoro will notify Etsy to deactivate the listing. Note – when the listing is deactivated in Etsy, the inventory will remain the original quantity. Etsy currently […]

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What Etsy inventory writeback errors mean

When we sync/writeback inventory to Etsy, a few hiccups can occur. Some are related to how your products are set up in Etsy, others are limitations on Etsy’s end. See below for some common errors and how to fix them. Etsy 400 Error: quantity must be consistent across linked products This error happens when your […]

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