Etsy and Ordoro setup

Adding Etsy to your Ordoro account is easy. If you don’t have an Ordoro account, then Etsy will show up as one of the options during the registration workflow. If you already have an Ordoro account, then use the following steps to add Etsy to your Ordoro account. 1. Go to Settings->SalesChannels 2. Click on “Add […]

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Can Ordoro handle listing variations in my Etsy account?

Yes. Ordoro will show the listing variations on each Etsy order. No. Ordoro will not treat each variation as as separate product, which means that Ordoro will not track inventory for each variation separately. If you don’t know that “listing variations” mean, here is a support article from Etsy that discusses it in detail. Etsy offers the Listing Variations feature […]

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Can I choose which order statuses are imported from Etsy?

By default Ordoro only imports orders from Etsy with the following statuses: Open Processing Unshipped But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like […]

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How can I export my Etsy listing information from Etsy?

To download your Etsy listing information, you will follow these steps: Sign in to Etsy Go to Your Shop Select Shop Settings Select Options Select the Download Data tab Click Download CSV For more information on downloadable information from Etsy, visit this Etsy Support page.

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How long do orders take to import once I add a sales channel?

Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]

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Setting Max Export Quantity by Cart

By default Ordoro will export your entire inventory quantity to your sales channel, however, if you’d like to only write back a portion of that number, you can set a Max Export Quantity per sales channel. This will export your desired inventory quantity to your selected sales channel as long as you have more than […]

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Warehouse Writeback By Sales Channel

You now have the ability to set your inventory quantity by warehouse and by channel. In Cart Settings, you can assign warehouses to specific carts, allowing you to pick and choose which channels your warehouses write back their SKU quantities to. Go to Settings -> Sales Channels -> click on edit Choose the warehouses that […]

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