See the quick and easy steps below to connect your Etsy Shop Manager to Ordoro. Note: Before starting, log out of all Etsy stores to ensure you’re adding the correct one to Ordoro. How to add Etsy to Ordoro 1. Click on your Company Name -> Account Settings. 2. Go to Sales Channels. 3. Click on Add a Sales Channel. 4. […]
Etsy
An in-depth guide for linking your Etsy sales channel with Ordoro. This will include important information needed to sync your account so you can create shipping labels and manage your inventory.
Can Ordoro handle listing variations in my Etsy account?
Yes! Ordoro will import Etsy variations SKUs into Ordoro and keep track of inventory per variation. If you don’t know what “listing variations” mean, here is a support article from Etsy that discusses it in detail. Etsy offers the Listing Variations feature so that you can have different options within the same listing (for example, different sizes […]
Which Etsy order statuses are downloaded into Ordoro?
By default Ordoro only imports orders from Etsy with the following statuses: Open Unshipped But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like to […]
How long do orders take to import once I add a sales channel?
Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]
Will Ordoro Activate and Deactivate my Etsy listings?
Yes, Ordoro will activate and deactivate your Etsy listings. Please see how below. 1. Deactivate a single listing: When a product in Ordoro has a zero quantity in inventory, Ordoro will notify Etsy to deactivate the listing. Note – when the listing is deactivated in Etsy, the inventory will remain the original quantity. Etsy currently […]
What do these common Etsy inventory writeback errors mean?
When Ordoro syncs inventory to Etsy, a few hiccups can occur related to your product setup. If you notice issues syncing with Etsy, please follow the instructions below to find out how to resolve them. Topics How to view inventory writeback errors per product 1. First, you’ll need to check which error you’re receiving from […]
Do Etsy gift messages import to Ordoro?
Yes, Etsy gift messages will import into the Customer Notes field in Ordoro. Customer Notes can be shown on the Packing List as well. Topics How gift messages appear on Etsy How Etsy gift messages appear in Ordoro How gift messages appear in Etsy 1. In the customer’s Etsy cart, there’s an option to Add […]
How do I reauthorize my Etsy account?
Ordoro connects to Etsy via API tokens. Every so often, the token may expire or require a refresh for Ordoro to continue importing orders and managing your inventory. This article details how to reauthorize your Etsy account in Ordoro. Topics How will I know when to reauthorize? When the API token expires, there are three […]