Etsy and Ordoro setup

See the quick and easy steps below to connect your Etsy Shop Manager to Ordoro. Note: Before starting, log out of all Etsy stores to ensure you’re adding the correct one to Ordoro. How to add Etsy to Ordoro 1. Click on your Company Name -> Account Settings. 2. Go to Sales Channels. 3. Click on Add a Sales Channel. 4. […]

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Can Ordoro handle listing variations in my Etsy account?

Yes! Ordoro will import Etsy variations SKUs into Ordoro and keep track of inventory per variation. If you don’t know what “listing variations” mean, here is a support article from Etsy that discusses it in detail. Etsy offers the Listing Variations feature so that you can have different options within the same listing (for example, different sizes […]

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Which Etsy order statuses are downloaded into Ordoro?

By default Ordoro only imports orders from Etsy with the following statuses: Open Unshipped But let’s say you want to ship only part of an order or before it has been paid in full, what then? No worries, we won’t stand in your way. Just let us know which additional order statuses you would like to […]

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How can I export my Etsy listing information from Etsy?

To download your Etsy listing information, you will follow these steps: Sign in to Etsy Go to Your Shop Select Shop Settings Select Options Select the Download Data tab Click Download CSV For more information on downloadable information from Etsy, visit this Etsy Support page.

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How long do orders take to import once I add a sales channel?

Once you have completed setting up your sales channels in Ordoro, we will immediately begin the process of: Importing all active products Importing all paid and unfulfilled orders Depending on the number of active products or open orders you have listed in your sales channels, this initial download may vary in time. All subsequent downloads […]

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Will Ordoro Activate and Deactivate my Etsy listings?

Yes, Ordoro will activate and deactivate your Etsy listings. Please see how below. 1. Deactivate a single listing:  When a product in Ordoro has a zero quantity in inventory, Ordoro will notify Etsy to deactivate the listing. Note – when the listing is deactivated in Etsy, the inventory will remain the original quantity. Etsy currently […]

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What Etsy inventory writeback errors mean

When we sync/writeback inventory to Etsy, a few hiccups can occur. Some are related to how your products are set up in Etsy, others are limitations on Etsy’s end. See below for some common errors and how to fix them. Etsy 400 Error: quantity must be consistent across linked products This error happens when your […]

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Do Etsy gift messages import to Ordoro?

Yes, Etsy gift messages will import into the Customer Notes field in Ordoro. Customer Notes can be shown on the Packing List as well. Topics How gift messages appear on Etsy How Etsy gift messages appear in Ordoro How gift messages appear in Etsy 1. In the customer’s Etsy cart, there’s an option to Add […]

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How do I reauthorize my Etsy account?

Ordoro connects to Etsy via API tokens. Every so often the token may expire or require a refresh in order for Ordoro to continue importing orders and managing your inventory. This article details how to reauthorize your Etsy account in Ordoro. Topics How will I know when to reauthorize? How do I reauthorize my Etsy […]

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