This is an Excel formatting problem that many of us have encountered at some point. You want to enter a long number like 17897870708707312121212. Excel shortens it to 1.79E+21. Example: when entering tracking numbers to upload in Ordoro. When Excel sees long numbers, they are formatted as scientific notation (or the ‘E’ notation, to be […]
Other
Please see our collection of articles below regarding any additional topics not covered.
How do I print international labels 2 per page?
USPS Priority Mail international labels include 4 pages, so you may be asking yourself how to save on paper and print two per page. No worries, all you’ll have to do is: Select File Then select Print Select Multiple Pages Per Sheet in the Page Scaling pop-up Select a value in the Pages Per Sheet pop-up […]
How do I delete a sales channel, supplier, user, or warehouse?
As your business evolves, you may discontinue working with a particular: Sales channel or cart Supplier User Warehouse However, valuable order history will be lost if we delete them. Instead, we can archive these items. Archiving will retain associated data (like orders) but prevent new information from importing. Follow the steps in this help article […]
Can I connect a scale to Ordoro?
Yes, Ordoro supports all types of weighing scales via the printnode app. Here is how to setup the scales in your Ordoro account 1. Go to settings -> Scales -> Click on “Enable USB Scale” 2. Type in your printnode API key and hit “Save API Key”. See this article for more details on how to […]
Why is it bad to delete a goods receipt?
Once you create a purchase order for a sku, the amount in the purchase order will show as the Reordered quantity for that sku In the example shown below, we have 10 units of that sku in stock in Austin Warehouse And we have created a purchase order for 10 units When the supplier sends you the […]
How Real Time Tracking Status works in Ordoro
Ordoro now updates the tracking status for every USPS package in real time — from when it leaves your door to when it arrives at the customer’s door — and displays the info in the Order List and Order Detail page. Here’s how it works! Once you create a USPS label in Ordoro, that tracking […]
What scales are compatible with Ordoro?
Because scales in Ordoro are connected through PrintNode, you will want to use the scales recommended through PrintNode. Click here for a list of the suggested scales from PrintNode.
Which barcode scanner does Ordoro recommend?
Ordoro doesn’t recommend any specific barcode scanners. However, we’ve found success with CCD scanners. Be sure the CCD scanner is compatible with your device (computer, iPad, etc.) CCD scanners take an image instead of using a laser for scanning. This means you can scan your computer screen, not just paper, which is helpful. See this […]