How do I avoid numbers getting truncated in Excel spreadsheets?

This is an excel formatting problem that most of us have run into at some point. You want to paste a long number like ‘17897870708707312121212’ into a cell and Excel truncates it to ‘1.79E+21’. This happens because when Excel sees long numbers, it tries to format it to the scientific notation (or the ‘E’ notation […]

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How do I stop the page URL from printing on my packing list?

By default, your web browser may be including the page url on the header and footer of your packing list. You can remove that url by turning off headers and footers in your browser. The attached screenshot shows how to do this on Chrome. If you are using a different browser, that setting may be in […]

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How do I print international labels 2 per page?

USPS Priority Mail international labels include 4 pages, so you may be asking yourself how to save on paper and print two per page. No worries, all you’ll have to do is: Select File Then select Print Select Multiple Pages Per Sheet in the Page Scaling pop-up Select a value in the Pages Per Sheet pop-up […]

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How do I delete a sales channel, supplier, user, or warehouse?

There are times when you may discontinue working with a particular sales channel, supplier, user, and/or warehouse. However, deleting any of those settings can lead to loosing valuable order history data associated with them. Hence, if you find yourself desperately looking for the delete button, simply email support@ordoro.com and let us know what you want to be […]

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How do I get access to Ordoro v3?

Why do I want to be on Ordoro v3 and how do I gain access to it? The why is quite easy, Ordoro v3 comes with some really powerful features that you’ll be able to take advantage of. You can find a more detailed list on Ordoro v3’s features here. Now for the how part, […]

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Do you support weighing scale integraion?

Yes, Ordoro supports all types of weighing scales via the printnode app. Here is how to setup the scales in your Ordoro account 1. Go to settings -> Scales -> Click on “Enable USB Scale”       2. Type in your printnode API key and hit “Save API Key”. See this article for more details […]

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Why is it bad to delete a goods receipt?

Once you create a purchase order for a sku, the amount in the purchase order will show as the Reordered quantity for that sku In the example shown below, we have 8 units of that sku in stock in warehouse2 And we have created a purchase order for 100 units When the supplier sends you the goods, […]

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Why can’t I create a purchase order for a kit parent?

When you try to create a purchase order for a sku, you may sometimes see the following error message –  “Unable to order more. Cannot create purchase order for kit parent” This error occurs if one of the skus you are trying to add to the purchase order is a parent sku in a kit: When you […]

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How to find out how much you sold over a period of time

Need to know how much you sold over time but Excel is not playing nice? Now worries, here are a few quick steps on how to get all the info you need, including skus, quantities sold, quantities shipped, and price over a specific period of time using a Pivot Table. Sounds scarier than it is, […]

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How Real Time Tracking Status works in Ordoro

Ordoro now updates the tracking status for every USPS package in real time — from when it leaves your door to when it arrives at the customer’s door —  and displays the info in the Order List and Order Detail page. Note: This feature is only available in Ordoro 3 for USPS labels at the moment […]

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