Regular Supplier

To cancel a dropship request you will need to

  • Reach out to your dropshipper directly either via phone or email and let them know to cancel the fulfillment request.
  • Cancel the dropship request in Ordoro by deleting the shipment.

FBA Supplier

To cancel a FBA dropship request, there are two options:

  1. If the FBA dropship request has already been received by FBA, then you need to cancel it directly with the FBA warehouse. Check this link for further instructions.
  2. If the FBA dropship request has not been received yet or failed, then all you need to do is to delete the shipment.