If you have just connected your Magento store to Ordoro, or have been updating Magento settings, you may see an error in Ordoro that reads:

Credentials could not be validated

To fix this error, you will need to turn off WS-1 Compliance on your Magento server. To do so you will:

  1. Login to your Magento Admin
  2. Go to Systems
  3. Select Configuration
  4. Select Magento Core API
  5. Select WS-1 Compliance
  6. Turn WS-1 Compliance OFF

Updating this setting should allow Ordoro to connect to your Magento cart.

Leave a Reply

Your email address will not be published. Required fields are marked *