Sending orders using FBA Standard shipping

On Ordoro V2 

As long as the products are set up as FBA products (see this article for more info), Ordoro will automatically split and route orders to Amazon FBA if it detect FBA products in your order upon PROCESSING.

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On Ordoro V3

As long as the products are set up as FBA products (see this article for more info), Ordoro will automatically split and route orders to Amazon FBA if it detect FBA products in your order upon ORDER IMPORT.

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It follows the same logic as the regular dropshipping workflow.

Sending orders using FBA Expedited / Priority shipping

On Ordoro V2

a) Click the order ID. This will take you to the order detail page.

order-id

b) Next, click the Create a Shipment button.

createashipment

c) Then click to the *grey* Shipments tab and select “Send to dropshipper or FBA for fulfillment”.

sendtofba

d) In the pop-up, select Amazon Cart (FBA) as the dropshipper. Then you’ll be able to select which FBA shipping method you’d like used. Once you click Send to FBA, we will route the order to them with the selected shipping method.

expeditedfba

 

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On Ordoro V3

a) Select the order ID checkbox.

b) Click into the Dropship panel on the right hand side and select “Amazon Cart (FBA)” as the dropshipper.

c) Enter which FBA shipping method you’d like the shipment to be send as: Standard, Expedited, or Priority

d) Once you click Send to FBA, we will route the order to them with the selected shipping method.

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Here is what happens behind the scenes once an order has been routed to Amazon FBA for fulfillment:

  1. Ordoro makes an API call to Amazon and assigns orders to Amazon warehouses
  2. Amazon typically takes up to 24 hours to ship your orders.
    1. Once the shipping is complete, Ordoro will automatically capture the tracking number from Amazon.
    2. It will automatically post that tracking number on the shipment inside Ordoro.
    3. That will mark the shipment as shipped, and will notify your sales channel (BigCommerce, Shopify etc) that your order has been shipped
    4. Your sales channel will send an email to your customer with the tracking number
    5. That completes the order loop

Tip: When an order is routed to FBA for fulfillment, it can take up to 5 minutes for it to be sent to Amazon. Also, once the package has been shipped by FBA, it may take up to 12 hours for the tracking number to populate in Ordoro.

If you have more questions about this workflow, please send us an email at info@ordoro.com.

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