In Ordoro v3

From the order list page, if you click on an Order ID, that will take you to the Order Detail page.

get-to-order-detail-page

Here are all the different elements of the Order Detail page:

  1. This section allows you to take other actions on the order.
  2. The Order Summary section shows the date the order was placed, status, the total price, and the channel it originated from.
  3. Here you can see the ship-to and bill-to information of the customer.
  4. The Shipping Info section shows the requested ship method as well as any shipping details applied to the order.
  5. This Shipping panel allows you to create labels, return labels, or dropshipments for the order from the detail page.
  6. The Order Contents sections shows more details about what products are in the order, what was the tax, any discount etc.
  7. This section shows you the Timeline of all the activities that have taken place on this order. See below for an example for the order audit trail.

order-detail-page order-detail-page-timeline

In Ordoro v2

From the order list page, if you click on an Order ID, that will take you to the Order Detail page.

go to the order detail page

Here are all the different elements of the Order Detail page

  1. This section shows the date the order was placed. And the order status
  2. Here you can see the ship-to and bill-to information of the customer
  3. Since Ordoro has built-in inventory, here you can see the “shippability” status of the order. If you are out of stock, or only have some of the items in the order in stock, all that information will show up here
  4. This section shows which channel the order came from, what the payment method was etc
  5. By clicking on the “Items in Order” tab, you can see more details about what products are in the order, what was the tax, discount etc
  6. This “Shipments” tab shows all the shipments against this order. You can create one or more shipments against this order.
  7. This section shows all the activities that have taken place on this order. See below for an example for the order audit trail.

order detail page

Here is an example of the Order History tab showing the audit trail on an order

order audit trail

 

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