You can access the Delivery Confirmation services by expanding the Additional Options.

Below is an explanation of the different types of additional delivery services offered by USPS.

Delivery confirmation

Delivery confirmation, otherwise known as tracking, can be added to a shipment allowing you and your customer to track its progress in the mail stream.

For certain domestic ship types, delivery confirmation is automatically added for free. This means you can select ‘No delivery confirmation’ or ‘Delivery confirmation’ when creating the label. It will be included regardless by USPS. Here’s the list of domestic ship types below that automatically include delivery confirmation.

  • First Class (excluding the Large Envelope/Flat)
  • Priority Mail
  • Priority Mail Express
  • Parcel Select
  • Media Mail
  • Most Military Mail (APO/FPO destinations)

There are also general restrictions when adding delivery confirmation to a package.

  • Package must be at least ¾ inch thick.
  • Thinner contents must be placed and sent in a rigid box or container that won’t lose its shape or collapse into a flat or letter-sized piece during handling and delivery.

For international shipments, please refer to the USPS site directly to learn about which countries and the specific guidelines are required for international delivery confirmation.

Signature Required

This type of delivery confirmation is available for an additional cost and will include regular tracking services as well as require a signature for the package. A delivery record is kept by USPS and available electronically or by email, upon request.

This is available with any service except Standard Mail and Adult Signature Services. There is also limited availability to APO/FPO/DPO locations and certain Freely Associated States.

Adult Signature Required

This option is very similar to ‘Signature Required’ but requires the signature of an adult, someone 21 years of age or older, at the recipient’s address. You’ll get delivery information, as well as the recipient’s signature and name.

This option is not available for purchase at the Post Office and can only be bought online. Additionally, the cost of this option is higher than the Signature Required option.

Adult Signature Restricted Delivery

This adds an additional layer of security when shipping a package. It will, for an additional fee, include tracking and allow you to specify the adult, someone 21 years of age or older, who can sign for and receive your item. An ID may be requested for the addressee or the person authorized to sign for and receive your item.

Restricted Delivery

Similar to Adult Signature Restricted Delivery, this service will allow you to specify any person (not defined by age), who can sign and receive your shipment. An ID may be requested for the addressee to sign and receive the package. Please keep in mind that this service must be purchased in conjunction with any of the following extra services: Certified Mail, COD, Insured Mail (over $500), Registered or Signature confirmed mail. (Note that the Restricted Delivery service is not available for USPS Pitney Bowes shippers.)

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