First set up the general information for your company. Go to Settings->General.

  • Go to your business name
  • Click on Account Settings

And fill out the General Settings info and click Save. Here is what these fields are used for –

  • Email used for outgoing messages: this email address will be used when sending emails from Ordoro.  Examples of emails sent from Ordoro may include dropship requests, POs to your suppliers, etc.
  • Currency Shown in Ordoro: Any symbol may be used. The currency symbol entered here will appear throughout all screens of Ordoro.
  • Currency Used for Shipping: Two options are available – USD and CAN.

2. Packing Lists

Now fill out the information that goes on your Packing List.

  • Click on your business name
  • Click on Account Settings
  • In the left hand menu, click Packing Lists

Upload your logo image and fill out the custom text, footer, email, website url etc that will get printed on your packing list.

You can customize your Packing Lists to automatically assign to orders from particular sales channels. Click here for details on how to do this.

**NOTE** The “Upload Logo File” option is the same place to upload your logo to display on labels. See this article for more information.


We strongly recommend all employees have their own login and passwords. Ordoro will track user activity for Orders and Products. Click here for mor information on how to setup Users and their permissions.

  • Go to your business name
  • Click on Account Settings
  • Click on Users in the left hand menu
  • Click on Add a User
  • Add your user’s information
  • Click on Create New User


This is the most important part! Make sure to set up your warehouse/s. This will be the Ship From address that will display on the shipping labels you create. Click here for more details on how to create warehouses.

  • Click on your business name
  • Click on Account Settings
  • Click on Warehouses
  • Click on Add a warehouse
  • Fill out your warhouse information and make sure you check the Make this the default warehouse box if this is your default warehouse.
  • Click Save


This section is for customers using the Dropshipping and/or Purchase Orders feature in Ordoro. For more information on how to set up Suppliers, please see this support article.

Screen Shot 2017-04-03 at 4.35.47 PM


To set up your Shippers, please see this support article for more information.

Screen Shot 2017-04-03 at 4.51.01 PM