WooCommerce has multiple statuses you can assign to your orders.  These can help you sort and filter them in a way that makes the most sense for your business.

By default, Ordoro will only download certain statuses that usually indicate that the order has been paid for and is ready to be shipped out.

Here is the WooCommerce order status downloaded into Ordoro:

  1. Processing

The following order statuses are NOT downloaded into Ordoro:

  1. Pending Payment
  2. Failed
  3. Completed
  4. On-Hold
  5. Cancelled
  6. Refunded

If your business workflow requires a different order download criteria, just reach out to the Ordoro support team and we can update the order download criteria in your account.

For a complete list of WooCommerce order statuses, see here.

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