To find out if the destination country’s Customs considers your shipment dutiable or non-dutiable, please use the DHL Dutiable Status Determination feature by following these steps:

1. Log into DHL Express account
2. Select the Prepare a Shipment option
3. Select the Destination Country
4. In the Non Dutiable field, select the Help Me Decide Option

5. In the new window that pops up, select the type of product from the Select Commodities list
6. Select the Determine Status option

7. The results will display if the item or items are Dutiable or non-Dutiable

**If the results are designated as Dutiable, select the “Is Dutiable” option in the label panel under Advanced Options when generating a label in Ordoro.**

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