How do I export my Product Fulfillment Speed report?

The Product Fulfillment Speed report helps you understand how long products take to ship after an order is placed or imported into Ordoro.

By exporting this report, you can identify products that take longer to fulfill, spot operational bottlenecks, and better plan inventory or production timelines. This can be especially helpful for made-to-order products, seasonal inventory, or businesses using just-in-time fulfillment strategies.

Topics

  1. What is the Product Fulfillment Speed report?
  2. What information is included in the Product Fulfillment Speed report?
  3. How to export the Fulfillment Speed report

What is the Product Fulfillment Speed report?

The Product Fulfillment Speed report shows the average amount of time it takes to fulfill products in Ordoro.

This report can help answer questions like:

  • Which products take the longest to fulfill?
  • Are certain SKUs slowing down fulfillment?
  • How long does it typically take to ship made-to-order products?
  • Are fulfillment times improving over time?

The report provides the average fulfillment speed by SKU and displays it in both hours and days.

Good to know: This report focuses on product-level fulfillment speed. It does not track employee picking, packing, or shipping performance.

What information is included in the Product Fulfillment Speed report?

The Product Fulfillment Speed report includes the following columns:

  1. SKU
  2. Product Name
  3. Is Kit Parent
    • Indicates whether the SKU is a kit parent.
      • Yes = The SKU is a kit.
      • No = The SKU is not a kit.
    • The report only includes component SKUs if they were directly purchased.
  4. Average Fulfillment Speed in Hours
    • Shows the average time to fulfill the product in hours.
  5. Average Fulfillment Speed in Days
    • Shows the same fulfillment duration in days.
    • For example:
      • Average Fulfillment Speed in Hours = 72
      • Average Fulfillment Speed in Days = 3

How to export the Product Fulfillment Speed report

  1. Go to Products.
  2. Select Other Actions.
  3. Click Export Fulfillment Speed.

  1. This opens the Export Product Fulfillment Speed modal.

Understanding the export settings

  1. Recipient Email Addresses (optional)
    • Enter a comma-separated list of email addresses to receive the report.
  2. Order Imported Date or Order Placed Date
    • Choose how Ordoro should calculate fulfillment timing.
    • Order Imported Date
      • Calculates fulfillment speed based on when the order imported into Ordoro.
    • Order Placed Date
      • Calculates fulfillment speed based on when the customer placed the order in the sales channel.
    • This can make a difference if orders are imported after they are placed.
    • Example:
      • If a customer places an order on Monday, but the order imports into Ordoro on Wednesday:
      • Order Placed Date starts the fulfillment timer on Monday.
      • Order Imported Date starts the fulfillment timer on Wednesday.
  3. Interval
    • Choose the reporting timeframe.
    • Options include:
      • Specific Date Range
      • Hour
      • Day
      • Week
      • Month
    • If you select Hour, Day, Week, or Month, Ordoro uses the current time to run the report.
    • Example: If the current time is 9:18 AM, selecting Hour returns results from 8:18 AM to 9:18 AM.
  4. Truncate to start of hour / day / week / month
    • Enable this option to run the report from the start of the selected interval (minute 00) to the end of the same interval.
    • Example: If the current time is 9:18 AM and you select Truncate, the report returns results from 8:00 AM to 9:00 AM.
  5. Time Zone
    • Choose the timezone used for the report calculations.
  6. Length of Fulfillment Week
    • Choose how many days per week your business fulfills orders.
    • 7 Days: Assumes fulfillment happens Sunday through Saturday.
    • 6 Days: Assumes one non-fulfillment day per week (for example, Sunday).
      • If a product does not ship within the same week, Ordoro subtracts 24 hours from the fulfillment time.
    • 5 Days: Assumes two non-fulfillment days per week (for example, Saturday and Sunday).
      • If a product does not ship within the same week, Ordoro subtracts 48 hours from the fulfillment time.

Download the report

  1. After entering your report settings, click Export or Schedule.
    • Export = Generate the report immediately.
    • Schedule = Create a recurring report to run automatically.
  2. Once the report finishes, go to Activity Menu → Exports.

  1. Click CSV to download the report to your computer.

Need help scheduling reports? See our related article on creating scheduled reports.