Accidents can happen during shipping, leading to damaged or lost goods, but with Ordoro’s straightforward insurance claim process, you can swiftly navigate through the necessary steps to recover your losses.

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File a claim

If you purchased insurance via Ordoro’s discounted rates, you can file a claim here.

Shipsurance will follow up with questions and claim information.

Check the status of a claim

If you already filed a claim and would like to check its status, click here.