Default dimensions allow you to save the dimensions of each of your products and then sit back as the app auto-fills package info when creating labels. If you do not assign product specific dimensions, then all incoming orders will default of 7x7x7.

How do I set dimensions on a single product level?

  1. Select the Products tab in the green bar
  2. Find the SKU you try to update and click on the Not set link within the Pkg Dims column 
    • If you are on the PRO Inventory Management Plan, you can also click on the SKU directly which will lead you to the Product Details page from where you can set dimensions
  3. A pop-up window will open where you can set the package dimensions 
    • TIP: To save time, you can use the TAB key on your keyboard to move quickly from one field to another and the ENTER or RETURN key to save the new dimensions.
  4. Click Save 

How do I assign product dimensions in bulk?

There are two ways you can assign product dimensions in bulk depending on whether or not they all use the same or different dimensions:

Option 1: Assigning the same dimensions to a batch of SKUs

  1. Select the Products tab in the green bar
  2. Select the checkbox of all SKUs you want to set the dimensions for
  3. Click on the Product Actions drop-down menu
  4. Select Set Dimensions 
  5. Enter the dimensions in the pop-up window 
  6. Click on Save 

Option 2: Assigning unique product dimensions to a batch of SKUs

  1. Click on your Company Name in the top right-hand corner
  2. Select the Data Import feature
  3. Select Update Product from the drop-down menu
  4. Download and open the example file 
  5. To get a current list of your products
    1. Click on the Products tab in the green bar
    2. Click on Export Products
    3. Download the CSV file from the Activity menu once the file has been generated 
  6.  Copy and paste the SKUs that need to be updated from the exported file into the example Update Product.csv file -> column A (SKU *Req)
  7. Update the columns for Length, Width, and Height
    • IMPORTANT: If you do not need to update Columns C-F, please delete the columns from the spreadsheet, don’t just leave them blank as this will otherwise set those values to zero or a default value. 
  8. Save the file as a .csv file to your Desktop
  9. To upload the file, click on your Company Name in the top right-hand corner
  10. Select the Data Import feature
  11. Select Update Product from the drop-down menu
  12. Drag and drop the saved Update Product.csv file into the data import window
  13. Follow the prompts to complete the data import

For more details on how to use the Data Import Bulk update feature, please click on this link. If you have any questions, please email support@ordoro.com.

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