Shopify has a feature called Locations to track inventory in different places. See Shopify’s help articles regarding Locations if you have questions or reach out to Shopify Support.


  • Even if there is one Location in Shopify, you must map it in Ordoro. Otherwise, tracking and/or inventory won’t sync correctly.
  • Also, if you change Locations for products in Shopify, it may be helpful for Ordoro Support to do an admin sync. Contact for assistance.

How to map Shopify Locations in Ordoro

1. First, reauthorize your Shopify cart in Ordoro. This ensures Ordoro has current Location info from Shopify.

  • Click on your Company Name -> Account Settings.
  • Go to Sales Channels -> Edit your existing Shopify cart.
  • Select the Reauthorize button.
  • Follow the steps in Shopify to complete the process.

2. Next, click the Edit Syncing button in your Shopify cart settings.

3. A pop-up will appear for you to map which Ordoro warehouse(s) map to your Shopify Locations. Click Save.