Shopify Locations: Does it matter which Ordoro Warehouse is mapped?

Yes! The relationship between the Ordoro Warehouse and Shopify Locations can impact tracking and inventory writeback. It is important that this relation is set up properly in your Ordoro account to prevent errors and inventory discrepancies. If your Shopify account has Locations enabled, then you must map a Warehouse for successful tracking writeback. For more […]

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How do I enable or disable Inventory Writeback to my sales channels?

By default, Ordoro will automatically import your new orders once an hour, but will not automatically write back inventory to your sales channels. To enable automatic Inventory Writeback to your sales channels, please follow the steps below: 1. Go to Ordoro Sync Settings by clicking the blue Sync button in the upper right-hand corner. Note: […]

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How do I track product serial numbers on orders?

Serial numbers are used to manage warranties, service requests, returns, etc. In Ordoro, you can track products’ serial numbers when shipping orders. Topics How to add serial numbers to orders How serial numbers appear on the Packing List How to find orders by serial number How to view serial numbers in bulk How to add […]

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How do I link my products across different channels?

If you’re a multi-channel seller (i.e., you sell items on multiple sites like Amazon, eBay, your website, etc.), keeping your inventory quantities in sync is vital. For example, you may sell a blue t-shirt on Amazon and eBay. If you sell a shirt on Amazon, you need to decrease eBay’s inventory accordingly. Below, we outline […]

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How do I archive and unarchive products?

You may discontinue carrying a particular product or brand of products. When this happens, you can remove them from your active inventory easily. Instead of deleting them and losing historical data, Ordoro supports archiving items, so they’ll be available if you’d like to bring them back. Topics What happens to Archived products and their orders? How […]

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How do I update products in bulk?

Whether you want to bulk update quantity on hand or weights, you can do it in bulk by using a CSV upload. To update product description, price, weight, weighted average unit cost, dimensions, category and UPC codes, follow the steps below: 1.  Export your current products from the Products tab. See this link on how to export […]

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How does Ordoro automatically import orders and update inventory?

Ordoro can automatically import your orders and update inventory quantities for all your sales channels. The autosync feature is very easy to set up. Here is how it works. Note: To manually sync carts on a one-off basis, see this article. Topics How to enable autosync How to disable autosync What do the different autosync […]

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How do I import inventory / products into Ordoro?

If you have just signed up for an Ordoro account, then your products (and orders) are automatically imported into Ordoro during the signup process. If you add new products in your sales channels, and want to import them into Ordoro, follow the steps below. 1. Click on the blue ‘Sync’ button in the top right, […]

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How do I export product data into a spreadsheet?

Ordoro stores a lot of data about your products. There are times when you may need to export this information to generate custom reports for your business. An example would be your total value of inventory. See below for how to export this information! Topics How to export product info What columns are in the […]

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