How do I track the serial numbers of the products in each shipment?

In some cases, you may want to track the serial number of a particular product that you have been shipping out. This is useful for managing warranties, service requests, returns etc. Ordoro let’s you attach one or more serial numbers to every product that you ship through Ordoro. Here is how it works. 1. Once […]

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How do I link my products across my different channels?

Ordoro’s inventory functionality keeps your inventory in sync across multiple channels. To do this, we use the SKU (stock keeping unit) as the unique identifier to ensure inventory is the same across carts. For example, you may sell a blue t-shirt on Amazon and eBay. If you sell one on Amazon, you need eBay’s inventory […]

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How do I archive and unarchive products?

You may discontinue carrying a particular product or brand of products.  To remove them from your active inventory in Ordoro is easy.  Rather than delete them and lose historical order data, you can archive items so they won’t show up in your active inventory but will still be available in Ordoro in case you’d like […]

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How do I update products in bulk?

Whether you want to bulk update quantity on hand or weights, you can do it in bulk by using a CSV upload. To update product description, price, weight, weighted average cost, dimensions, category and UPC codes, follow the steps below: 1.  Export your current products from the Products tab. See this link on how to export your […]

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Auto-import orders, auto-sync inventory across sales channels

Note: If you want to sync only certain parts of your shopping carts on a one off basis, without changing your auto-sync, please see this article. Ordoro can automatically import your latest orders, and automatically synchronize inventory levels, once an hour, across all your sales channels. The auto-sync feature is very easy to set up. Here […]

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How do I Import inventory / products into Ordoro?

If you have just signed up for an Ordoro account, then your products (and orders) are automatically imported into Ordoro during the signup process. If you add new products in your sales channels, and want to import them into Ordoro, follow the steps below. 1. Click on the blue ‘Sync’ button in the top right, […]

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How do I export inventory data into a spreadsheet?

To export your inventory data into a spreadsheet, it takes just one click. Go to the Products tab Select Other Actions, and then Export SKU Inventory Info To export inventory information into a spreadsheet, select Warehouse-specific  from the Type of product export and choose the warehouses you would like inventory exported from. If you are […]

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