Yes! The relationship between the Ordoro Warehouse and Shopify Locations can impact tracking and inventory writeback. It is important that this relation is set up properly in your Ordoro account to prevent errors and inventory discrepancies. If your Shopify account has Locations enabled, then you must map a Warehouse for successful tracking writeback. For more […]
Articles Tagged: inventory
How do I enable or disable Inventory Writeback to my sales channels?
By default, Ordoro will automatically import your new orders once an hour, but will not automatically write back inventory to your sales channels. To enable automatic Inventory Writeback to your sales channels, please follow the steps below: 1. Go to Ordoro Sync Settings by clicking the blue Sync button in the upper right-hand corner. 2. […]
How do I set up warehouses?
The warehouse in Ordoro is vital to creating shipping labels. This is the origin address used for your labels. You can also set up multiple warehouses if shipping from different locations. 1. Click on your Company Name -> Account Settings. 2. Go to Warehouses. 3. Click Edit, enter location information, and click Save. This address will be […]
How do I track product serial numbers on orders?
Serial numbers are used to manage warranties, service requests, returns, etc. In Ordoro, you can track products’ serial numbers when shipping orders. Topics How to add serial numbers to orders 1. Select the Orders tab and then click the Order ID to go to the Order Details page. 2. Scroll to the Order Contents and […]
How do I link my products across different channels?
If you’re a multi-channel seller (i.e., you sell items on multiple sites like Amazon, eBay, your website, etc.), keeping your inventory quantities in sync is vital. For example, you may sell a blue t-shirt on Amazon and eBay. If you sell a shirt on Amazon, you need to decrease eBay’s inventory accordingly. Below, we outline […]
How do I archive and unarchive products?
You may discontinue carrying a particular product or brand of products. When this happens, you can remove them from your active inventory easily. Instead of deleting them and losing historical data, Ordoro supports archiving items, so they’ll be available if you’d like to bring them back. Topics What happens to Archived products and their orders? Product […]
How do I update products in bulk?
You can update multiple products using the Data Import Tool. These are the fields you can update: Note: If you need to update your products’ inventory, see this support article for steps. How to update your products in bulk 1. If needed, export your current products from the Products tab. See this support article on how to […]
How does Ordoro automatically import orders and update inventory?
With Ordoro, it’s effortless to automate the process of importing orders and updating inventory quantities across all sales channels through the autosync feature. Here’s how you can set it up: Note: To manually sync carts on a one-off basis, see this article. Topics How to enable autosync 1. Click on the blue Sync button on […]
How do I import new products from my sales channel into Ordoro?
Whenever you add a new sales channel to Ordoro, your products are automatically imported into your account. When you add new products to your sales channels, it’s easy to import them into Ordoro. Click on the Sync button located in the upper right-hand corner of your account. This will open the Ordoro Sync Settings, where […]
How do I export product data into a spreadsheet?
Ordoro retains extensive product data, which can be essential for creating personalized business reports. For instance, you might require exporting data such as your overall inventory value. See below for how to export this information. Topics How to use the product export Once you’ve exported the information, you can modify it and re-upload it to […]